One of the cleanest hotels I have ever stayed in! The property is well maintained, bed was super comfortable, bathroom was very clean. The staff was friendly as well. I would stay here again!
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
turning 37!
I was visiting my best friend for her birthday and we had a great time! I will be back!
Brittany
Brittany (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
We had an amazing time! The hotel rooms were spacious, clean and comfortable!
Alicia
Alicia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Jose
Jose (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Osman
Osman (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月26日
Message to staff to adjust communication tone
Overall stay was great with exception of the last 20 minutes. As an executive of a large company I travel quite a bit both domestically and internationally and seen a lot. My stay was completely soured by the hotel front desk manager that got super aggressive with me when I did not leave my room at the 11am checkout time. I took a Microsoft Teams work meeting from my room that was suppose to end at 11am. I thought no big deal. The meeting went over 15 minutes and that’s when things went array. I got a loud door knock, loud voice yelling through the door before I could even open the door. When I answered
the door their were 2 ladies standing their informing me check out was at 11. I told them I understood and I would grab my bags. This is when I was spoken to like child. Her comment was we’re going to stand right out your door until you leave. I felt terrible for staying the extra 15 minutes but knew I did not deserve this type treatment. It’s now 12 hours later and thinking that the normal clients must require this aggressive behavior to get results. I stayed here as I had meetings in the laveen area and there is not a lot of hotels to choose from. I travel to Phoenix 4 - 5 times a year and was tired of downtown scene and traffic. Probably won’t return to this hotel as I don’t like being treated in this manner. My hope is that this message will get to management and then discussed with the staff. Please just tone down the check process and don’t get personable
tim
tim (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Janel
Janel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Mario
Mario (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
My 50th reunion
Staying at the casino-hotel is more fun than just a hotel. There's more to do, the rates are better, the rooms are larger., and the security is better too. Easy access to the freeway system made it easy to find my way.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Anthony
Anthony (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Arielle
Arielle (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Ramiro
Ramiro (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月21日
Great Place to stay
Great Place to stay
Far out of the way
keith
keith (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Timothy
Timothy (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Timothy
Timothy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Marilyn
Marilyn (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月16日
Caitlynn
Caitlynn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Amazing Hotel, Clean and great room
Amazing Hotel, Super clean. The largest T.V I have ever seen in a room; The bathroom supplies were 5 star. I have stayed in well over 500 hotels and this room was one of the nicest. Highly recommend
mark w
mark w (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Feeling lucky? They made my day.
It was a great experience. A short walk from our room to the casino, and food court. The gaming tables were lots of fun. Even more so while we were winning. All the staff were cheerful, and helpful.
I will come back, as the need arises.