Lovely hotel with plenty of things to do. Pools for everyone to enjoy. Plenty of activities for all ages as well. Only inconsistency was the drinks. Some were fabulous others tastes like cheap alcohol.
ElizaBeth
ElizaBeth (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 8 日
Flavia
Flavia (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 17 日
Bien
LETICIA
LETICIA (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 7 日
Disappointed this time around. Could of been better
David
David (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 25 日
Service started bad since Check in. The receptionist blocked by debit card they didn’t offer us to take our bags or even indicate where or how to get to our room. Hotel need maintenance ASAP and the smell of the sewer is really bad. Housekeeping opened my room door without knocking and came in while I was changing.
Diana
Diana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 25 日
真實旅客
4 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 13 日
Audre
Audre (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 6 日
Okay, not great- wont be back
Food was not great. Only good thing about spa was hydrotherapy. Alot of staff seem to have attitudes or were rude. Too much confusion about room upgrades. They lied about being sold-out. Butlers were hit or miss. Either you had a good one that communicated or you didnt. No tour, no map, no explanation of services, amenities, nothing. Music was outdated. Bath tub was dirty day 1. Room service took forever. Complimentary bottle was given on last day so had to give away. Not impressed with this resort at all. Elevators were always out of service in main lobby & sports bar staff were lazy & rude. Service took forever or not at all. No one explained diamond club or where office amenties located.
Natalie
Natalie (4 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 28 日
Food is not great, staff is rude, same food options everyday and restaurant are no good none
NICAURY
NICAURY (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 28 日
Definitely not going back to this resort. Family resort is right next door and there are obviously too many children that you still have to deal with if you are going towards the dining restaurants or near the main lobby
Debbie
Debbie (2 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 28 日
Nice place to stay. Had bad experience with the lock box.
Alexis
Alexis (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Jairo
Jairo (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 27 日
This place has no straws. Under construction. Terrible service. Beautiful place however.
Sarah
Sarah (7 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 27 日
Don’t expect to get a “ocean view” room when booking a room. You’ll get tricked and get a partial room instead. Also, I had requested a king bed way before my trip and I ended up getting two double beds instead. False advertisement at it’s finest.
Michelle
Michelle (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 26 日
Food was very good for being an all inclusive. Drinks could have been better but I’m also not big on mixed drinks in general. Diamond club didn’t seem like it was worth the extra money. We didn’t feel like we for anything extra from it.
victoria maria
victoria maria (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 25 日
Kaivon Avalos
Kaivon Avalos (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 25 日
Don't listen to the people complaining. I had a wonderful time. The buffest is really all you need the food there is amazing. I also ate at the Hunter's steakhouse which was amazing as well. The room are big and beautiful and there are many areas to just sit bk and relax all over the property. You feel safe on the resort and there is always entertain or something to eat everywhere you turn. My only complaint is I wish they had night entertain on the adult side of the resort and that the adult swim up bar closed later, other than that I would definitely stay here again.
Kimberly Trachelle
Kimberly Trachelle (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 25 日
We enjoyed our stay at The Hideaway. Great adults only section, quiet, but still had activities. Really nice room and patio in good condition. Really the only downside was the service; it seemed like the hotel was understaffed. Bar service was always slow (through friendly) and rooms were not cleaned until late afternoon (even though we put the service signs on the top). Overall it was still an enjoyable holiday, but the service could really use improvement.
Natasha
Natasha (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 25 日
Good resort. Beach was not clean.
Mark
Mark (8 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 24 日
The food for the dinner wasn’t flavorful. And the restaurants had limited reservations available
Zaire
Zaire (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 24 日
Actualmente están haciendo remodelaciones pero todo está limpio y las comidas super deliciosas
Dhariana Hernandez
Dhariana Hernandez (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 24 日
Used to be nicer. I won’t be returning.
Monique
Monique (4 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 23 日
This property was average at best. The property smells of sewage.
The food was not good at all.
The all adults section was bland, no fun at all.
Nothing to do on the property. Will not be returning....... did i mebtion the food was awful? The food sucked.
Sian
Sian (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 23 日
Tiffany
Tiffany (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 22 日
Beautiful resort - excellent facilities and beachfront.