Beautiful hotel. We had hoped to use the leisure facilities but the pool was closed for maintenance on the day we arrived (reception either weren’t aware of this/did not inform us, so we didn’t find out until we went over to the leisure and spa area which was a shame).
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 8 日
ok - but not prepared to assist with check in
I appreciate that check in before 3pm is not guaranteed, but my experience on this visit (I've stayed before) was not what I would deem as positive customer service.
On arrival at 2pm we were told that housekeeping would not confirm room readiness prior to 3pm - not even an attempt to check. Most hotels will at least check - even if very busy
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 4 日
Good spa area
David
David (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Excellent value: spacious and comfortable room, superb facilities.
Matthew
Matthew (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 20 日
Paul
Paul (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 17 日
Hotel review
The room itself was extremely small and uncomfortably hot, making it difficult to relax. The reception area also had an unpleasant smell which left a bad first impression. Throughout the stay it was very noisy, and the water pressure in the bathroom was poor — it kept cutting out and making strange noises during the night, which made it hard to sleep. Overall, the place felt poorly maintained and not very welcoming. The night receptionist was really nice and helpful, which was one of the few positives during the stay.
Frazer
Frazer (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
Nice sized rooms, just a little dated and very stuffy
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
R B
R B (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Bed was fairly comfy. Pillows not great, should have taken the option to ask for the pillow menu at reception. Room was clean and spacious. Was woken by next door showering. The plumbing is incredibly loud. Pool and spa was lovely. Pool very large and the gym looked good too. Didn't eat in the restaurant for dinner but walked through on the way to the bar and food looked very nice. Breakfast was nice.
Laura
Laura (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 22 日
James
James (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 6 日
Hotel with leisure facilities
Nichola
Nichola (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 26 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 22 日
Rebecca
Rebecca (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Vicky
Vicky (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 13 日
Holly
Holly (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 13 日
The staff were excellent and very accomywith out children. Sadly the room was not really 4*. The extra bed was very old and couldn’t actually sleep in it. The tv did not work and with 2 children was a bit of a disaster as we had promised them tv before bed. Jacuzzi didn’t work and has not for a long time apparently but it wasn’t communicated to us . Sheets had marks on them. Staff throughout the hotel were excellent and food in evening was great.
Lynne
Lynne (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Teresa
Teresa (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Very nice hotel
Andre
Andre (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 13 日
Alan
Alan (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 13 日
It was a good place to wind down
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 12 日
Great Hotel – But Avoid Booking Through Hotels.com
The hotel itself was excellent—clean rooms, helpful staff, and a great location. However, I strongly recommend not booking through Hotels.com or Expedia. I later found out that the rate I paid through these platforms was significantly higher than the price offered directly by the hotel. In some cases, the difference was substantial.
Do yourself a favor: call the hotel directly or book through their official website. You’ll likely get a better rate and avoid inflated prices from third-party booking sites.
Jiju
Jiju (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 9 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 5 日
Expensive
I was charged extra for breakfast and should have been free - also only 2 stayed instead of 3 and was still charged extra for ‘free’ breakfast