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The Explorean Cozumel - All Inclusive

4.0 star property
All-inclusive property with spa, near Arrecifes de Cozumel National Park

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Photo gallery for The Explorean Cozumel - All Inclusive

Outdoor pool, open 8:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
Kayaking
Ecotours
Beach
Ecotours
Escape to The Explorean Cozumel - All Inclusive, an upscale haven near Chankanaab National Park. Enjoy a marina view from the poolside bar or unwind with aromatherapy at Spa Na' Ha'. Active travelers will love fitness classes and ecotours; for relaxation, take in the sunset on the garden terrace or browse Lool Kan's regional cuisine options.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Pet-friendly
  • Electric vehicle charging point
  • Bar
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Free use of bicycles
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business centre

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
The current price is HK$2,159
HK$2,674 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Non Smoking (Casita)

1 bedroom, minibar, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking (Casita)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

Lobby

Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Casita)

1 bedroom, minibar, in-room safe, blackout curtains

Room, 2 Double Beds, Non Smoking (Casita)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Casita Stand Alone)

Lobby

Room, 1 King Bed, Non Smoking (Casita Stand Alone)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Carretera a Chankanaab km 7.5, Zona Hotelera Sur, Cozumel, QROO, 77600

What's nearby

  • Chankanaab National Park - 19 min walk - 1.6 km
  • Chankanaab Beach Adventure Park - 19 min walk - 1.7 km
  • Corona Beach - 3 min drive - 2.6 km
  • Paradise Beach - 8 min drive - 6.5 km
  • Mr. Sancho's Beach Club - 9 min drive - 7.6 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22 min drive

Restaurants

  • ‪Puerta Maya - ‬7 min drive
  • ‪Margaritaville - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬7 min drive
  • ‪Pancho's Backyard - ‬7 min drive
  • ‪Bar Mandy - ‬7 min drive

About this property

The Explorean Cozumel - All Inclusive

The Explorean Cozumel - All Inclusive features a marina and puts you a short five-minute drive from Chankanaab Beach Adventure Park and Chankanaab National Park. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Regional cuisine is served at Lool Kan, which is open for breakfast, lunch and dinner. Other features of this all-inclusive property include an outdoor pool, a poolside bar and a fitness centre. Fellow travellers say good things about the helpful staff and overall property condition.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Snorkelling excursions

Land activities

Cycling

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 56 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 2 total, up to 20 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Fitness classes
  • Yoga classes
  • Ecotours
  • Pool table
  • Kayaking nearby
  • Snorkelling nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (1561 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bike hire
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 14 buildings/towers
  • Built in 2014
  • ATM/banking
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Marina
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
STAR_OUTLINE

Special features

Spa

Spa Na' Ha' has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Lool Kan – Overlooking the pool, this restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.87 per accommodation, per night
  • Sanitation services: USD 04.09 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Explorean Cozumel All Inclusive
Explorean All Inclusive
Explorean Cozumel
The Explorean Cozumel - All Inclusive Cozumel
The Explorean Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Does The Explorean Cozumel - All Inclusive offer free cancellation for a full refund?

Yes, The Explorean Cozumel - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Explorean Cozumel - All Inclusive?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at The Explorean Cozumel - All Inclusive?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Explorean Cozumel - All Inclusive?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at The Explorean Cozumel - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at The Explorean Cozumel - All Inclusive and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes fitness classes, ecotours and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Explorean Cozumel - All Inclusive also has a fitness centre and spa services, as well as a garden.

Are there restaurants at or near The Explorean Cozumel - All Inclusive?

Yes, Lool Kan offers Regional cuisine and pool views.

Does The Explorean Cozumel - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Explorean Cozumel - All Inclusive like?

The Explorean Cozumel - All Inclusive is a short 19-minute walk from Chankanaab National Park and 19 minutes' walk from Chankanaab Beach Adventure Park.

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The Explorean Cozumel - All Inclusive Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay
Dorinda, 4-night trip

10/10 Exceptional

Great Stay
It’s a beautiful hotel. The room was clean and surrounded by nature. Very friendly staff. The arranged trips were fun. The guides were friendly and knowledgeable.
4-night trip

10/10 Exceptional

Great staff!
brian, 4-night trip

8/10 Very good

Jungle view roomsfor privacy
John, 7-night trip

10/10 Exceptional

Staff was amazing. We had everything we needed for a nice relaxing vacation. Staff were willing to do whatever we asked with a smile.
Lance, 6-night trip

10/10 Exceptional

Just beautiful. Staff is outstanding.
John joseph, 6-night trip

8/10 Very good

One thing I dislike is, they never mention the pools on both hotels were in construction, and they never mentioned that there is no parking lot for rental cars
Juan, 4-night trip

10/10 Exceptional

Staff is superb, rooms are comfortable and quiet, waterfront is incredible.
emily dupuy, 3-night trip

10/10 Exceptional

Great stay
Xiaoyi, 4-night trip

10/10 Exceptional

Property and location were perfect! The most valuable asset from The Explorean is its personnel!
Adriana, 3-night trip

10/10 Exceptional

My family spent 6 nights at the Explorean and had a wonderful time. Staff were kind and helpful especially the manager, Jorge, the head cook, and our favorite tour guide, Julio. The excursions were really fun, especially snorkeling at El Cielo and Punta Sur. We loved the different food options- everything was delicious. We will definitely go back to the Explorean.
Jocelyn A., 6-night trip

10/10 Exceptional

Very nice property. Good food, great people. Fun activities every day.
Adrian, 7-night trip

10/10 Exceptional

We had a great vacation at the Explorean. The staff was super friendly & attentive. The food was excellent. The location is quiet and restful.
Cornell, 5-night trip

10/10 Exceptional

Casual, friendly, happy, nice rooms-very clean.
Kathleen Troline, 7-night trip

10/10 Exceptional

Property was very relaxing. The entire staff was amazing and made us feel welcomed. We were able to get picked up by the dive boat at the dock. The food was good quality and the drinks were made to order with top shelf liquor. The excursions was a nice bonus to staying there. Can't wait to go back!
Tatyana, 7-night trip

10/10 Exceptional

Very quiet and relaxed atmosphere for an all inclusive property.
Raymond, 6-night trip

10/10 Exceptional

Awesome place to stay. Very low key, no tv’s so there is a lot of intimate time. Would stay here again!
Melissa, 1-night trip

10/10 Exceptional

the daily activities were great and all the staff was amazing
Luca, 14-night trip

8/10 Very good

Great experience
John Jesse, 5-night trip

8/10 Very good

Very friendly staff. Beautiful reef for snorkeling.
Jennifer, 2-night trip

10/10 Exceptional

Beautiful quiet spot, very relaxing. The staff were great, restaurant, reception, everyone!
Roberta Lenore, 11-night trip

8/10 Very good

The pools are missing a lot of tiles and could really use an update. The rest of the facility was great.
David, 7-night trip

4/10 Fair

We were not warned about the pool being closed prior to our stay. The construction was very noisy and went on during our entire stay. Our group consisted of four couples and no one was notified. We also had to move to the main hotel one night due to weather. They refused to serve alcohol which was included with our stay. We ended up going into town where other places were serving. They kept telling us it was the authorities but when we talked to other people at different resorts they didn’t experience this.any of our excursions were cancelled because of the weather. They told us they would schedule something different but never did. When I spoke with management about our multiple issues they refused to refund or credit us to come back when their amenities were available. We spent most of our time stuck there in our room.
Kaela Marie, 5-night trip

10/10 Exceptional

Loved the excursions and guides! Property is great and the staff couldn’t possibly be more friendly. Only downsides were pools need some TLC (but they do have workers fixing tiles/grout daily) and don’t waste your money at the over priced gift shop - go into town.
Kiesha Louise, 5-night trip

10/10 Exceptional

We loved that the Explorean had a boutique feel and was a quite escape in the jungle while still having easy access to amenities and restaurants at the larger hotel. Our concierge Leo went out of his way to make our stay a pleasant one and we loved the personal feel Nestor gave to our tours.
Carson, 7-night trip