Does Spa Hotel Imperial offer free cancellation for a full refund?

Yes, Spa Hotel Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Spa Hotel Imperial?

Yes, pets are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Spa Hotel Imperial?

Yes. Self parking costs EUR 20 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Spa Hotel Imperial?

Yes, an airport shuttle is available. The charge is EUR 240 per vehicle roundtrip.

What are the check-in and check-out times at Spa Hotel Imperial?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Express check-out is available.

What is there to do at Spa Hotel Imperial and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes Pilates, racquetball/squash, and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Spa Hotel Imperial also has an indoor pool, a sauna, and a health club, as well as a picnic area, a garden, and access to a nearby health club.

Are there restaurants at or near Spa Hotel Imperial?

Yes, there are 2 onsite restaurants, featuring French cuisine.

What's the area around Spa Hotel Imperial like?

Spa Hotel Imperial is a short 8-minute walk from Church of St. Mary Magdalene and 9 minutes' walk from Hot Spring Colonnade.

Spa Hotel Imperial, Karlovy Vary: Hotel Reviews, Rooms & Prices

8/10 Very good

Sep 1, 2025

Mother daughter trip

The hotel was nice and provided an old world charm. The spa was clean and had many service options. The food was okay, except the Restaurant Paris which was exzellent. The service throughout was a bit slow and not warm.

Rosemarie, 4-night trip

2/10 Poor

Aug 25, 2025

Very outdated hotel. Furniture in the rooms are from communist era. Spa looks like old hospital from bad movie

1-night trip

10/10 Exceptional

Oct 28, 2024

I liked everything in the hotel and everything in Karlovy Vary.

Elena, 23-night trip

8/10 Very good

May 3, 2024

Good hotel. Great breakfast.

Arthur, 6-night trip

10/10 Exceptional

Nov 28, 2024

Calme, spa and location

10/10 Exceptional

Oct 17, 2024

Very nice SPA hotel on the top of the hill with beautiful views and free transportation downhill

Leonid, 20-night trip

2/10 Poor

Aug 15, 2025

Need a big change before we will be back (never)

Very unfriendly service staff. For a period we had no warm water. Electric was out and people stuck in lifts. Parking is far from hotel and open. The carpet in dining Area is very dirty. The transport tram to downtown stops at 1900 ! Needed early breakfast some days but not possible and no flexibility. All rooms have only bathtub with no shower curtain so water everywhere (if warm)

Paul, 3-night trip

10/10 Exceptional

Jun 24, 2022

Beautiful hotel, excellent spa, clean pool, quick laundry service, so close to the center when you take the cable car..

Claudia, 2-night trip

10/10 Exceptional

Feb 17, 2023

Enjoyed my 2 days stay. Really liked it!

Deepika, 2-night trip

10/10 Exceptional

Jan 1, 2024

Everything about this hotel is perfect. We were guests four years ago and so to come back has been a great privilege.

Oliver Adrian, 5-night trip

10/10 Exceptional

Apr 10, 2024

Very sharp, professional, helpful and friendly staff. I visited Karlovy Vary more than 10 times in the last decade and stayed in the other six hotels in the city. I can say for sure that hotel Imperial has the best accommodations among them.

Pavel, 8-night trip

10/10 Exceptional

May 16, 2023

Lovely spacious property with a beautiful yard and a funicular connection to downtown. Awesome spa and relaxed atmosphere. Great breakfast, warm and uncrowned pool. Highly recommend. The rooms are huge and quiet.

Albena, 2-night trip

10/10 Exceptional

Nov 21, 2022

We had a half-board including 3 procedures (massage and bubble baths). The breakfast and dinner buffets had plenty of food choices. The hotel is suitable for people that want to relax and enjoy a quiet stay in a beautiful part of Karlovy Vary. Overall, the stay was amazing!

Veronika, 3-night trip

10/10 Exceptional

Jul 12, 2023

Everything perfect 😀

Rene, 4-night trip

10/10 Exceptional

Aug 4, 2024

Back to the monarchy

I enjye it brekfes ws ood,can ply the tennis Few minuits karlovy vary cencer

rita, 3-night trip

8/10 Very good

May 2, 2023

Great experience except for the spa

Overall we had a great experience. The room had a nice view. It was spacious and clean. The wellness Center was not impressive. The sports center seemed nice as well as the tennis courts. The hotel offers free public transport pass which brings you to the city center in just 2 minutes.

Valentin, 2-night trip

8/10 Very good

Oct 2, 2023

Beautiful building in nice surroundings with lovely views over the valley. The reception staff were efficient and helpful. We ate in all three restaurants during our stay. The food was OK and fairly typical of the area but beware of extras! We were charged 5 euros for tap water, which frankly, is taking the p***. Also, 20 euro/night for parking a car on top of the room price seems excessive given that the hotel isn't in the centre of town.

David, 4-night trip

8/10 Very good

Aug 13, 2022

Grand spa hotel

Grand hotel with huge rooms (suites) and spa treatments. Located a little away from the town centre up a steep hill - furnical service provided but not operating in the evening. We had half-board that was fine for breakfast but not recommended for dinner, as the restaurant was very crowded and appeared understaffed, not living up to a five star rating. We upgraded to the a crate restaurant for a fee and this was excellent but in terms of food and service.

Nikolaj, 2-night trip

8/10 Very good

Aug 23, 2022

Overall nice stay

Not up to the standard of a western five star hotels, but nice and historic hotel and overall good stay. Swimming pool and sauna was ok and do the job. Breakfast ok. I didn't appreciate 1) the cost of parking (15€/day if you want to avoid a 10/15 minutes walk) 2) the 20min offered massage is a joke (I checked-in at 1AM, and the only slot they offer was 7AM the same day ...they couldn't change it)

Vincent, 2-night trip

10/10 Exceptional

Sep 25, 2023

Clean hotel, rooms are cleaned every day. Many rooms have balconies. It is overlooking green hills and air around is clean and fresh. We slept with open windows. Rooms are huge, same with bathrooms. Nice furniture in the room. Free transportation to take you down to colonnades. This is a Spa town. Many people come to Karlovy Vary to enjoy hot springs and healing water. Hotel offers good quality home made food buffet style 3 times a day, breakfast, lunch and dinner. You can get SPA procedures of your choice and see the medical specialists as part of hotel services.

Leonid, 8-night trip

4/10 Fair

Sep 28, 2023

Poor

The hotel is dated, needs updates but it has its own charm so many will like it as it is a traditional old style building All in all I was very disappointed Rooms are large but cold at night we had 2 rooms booked we could not sleep at night due to been very cold complained to the front desk and they couldn't do anything so waiting till the morning and had a lengthy chat with the manager( Blanka) who in the end managed to switch the heating on which helped and offered a free spa treatment which I think was good customer service The overall feel was not great alot of staff don't speak English so it is difficult to communicate, I felt most staff other then front desk need a lot of customers service training as they are very rude and abrupt and don't have any training to deal with customers Even at the desk when we checked in the lady on reception said people in this region are different and can be rude !! I will not stay in this hotel again to sum up things I moved to another hotel in town and it is fabulous

Basil, 2-night trip

10/10 Exceptional

Jul 22, 2025

JUDR Janeta, 3-night trip

10/10 Exceptional

Jul 17, 2025

igor, 2-night trip

10/10 Exceptional

Jul 14, 2025

JUDR Janeta, 1-night trip

8/10 Very good

May 8, 2025

Das Hotel war, wie man es erwartet hat, sehr geräumig, freundlicher, guter Service und mit einem adäquaten SPA-Bereich. Kann man jederzeit weiterempfehlen.

Hendrik, 2-night trip

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