A beautiful stay, excellent food and accommodatio.
Member of Staff who checked us in was a little surly. Didn’t make us feel particularly welcome.
The younger member of Staff who checked us out was very friendly, thanked us for our stay etc.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024 年 2 月 3 日
The gardens are extensive.
The parking is safe
The breakfast has a wide choice
The entrance off the road to the village is awkward
Peter
Peter (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 2 月 3 日
martin
martin (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 1 月 6 日
Gareth
Gareth (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2023 年 12 月 30 日
High hopes but sadly didn’t live up to expectation
We reserved a superior double room, money paid on arrival to our dismay we given a basic room with a terrible smell in the bathroom. After refusing to accept we were eventually shown to a larger room, which was rather dingy and dark and no resemblance what so ever to the hotels publicity. However, the receptionist was polite and charming and no blame to her for the hotel over booking, though it didn’t feel full? The first two nights we had excellent food in the restaurant absolutely no complaints. However the third evening! I was served prawn carpaccio which was so salty it was inedible and my main course of creamy seafood on rice, was again over salted rice with raw prawns on top and a teaspoon of cream. It was absolutely disgusting and I sent it back no alternative was offered! So I went hungry, raw prawns on hot rice, a recipe for tummy upset that is if you were brave enough to risk eating it. I think they need to sack the chef who was cooking dinner that evening. It is such a shame the sloppy management of what could be a really good business. The grounds and building are really nice we had high hopes of our stay. Please be honest about your rooms don’t down grade and then try to pass it off as what was reserved. Don’t serve raw seafood unless clearly stated on the menu.
Gary
Gary (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 12 月 21 日
Martin
Martin (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 10 月 15 日
David L
David L (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 10 月 8 日
Personal sehr freundlich und zuvorkommend! Abendessen auf Sterne Niveau, bei der Halbpension kann man einfach a la Carte Vorspeise und Hauptgang auswählen.
Volker
Volker (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 6 月 9 日
DALLING
DALLING (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023 年 6 月 8 日
Nous avons eu des insectes rampant et volant dans notre chambre, des taches sur les draps
Elodie
Elodie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 5 月 10 日
Très bonne adresse à Guimar
De retour dans cet établissement où nous avons gardé un très bon souvenir. Environnement calme et apaisant, restaurant très bon, je conseille la demi-pension, vous ne serez pas déçu ! Une très bonne adresse à un prix abordable.
Yannick
Yannick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 3 月 31 日
David
David (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 3 月 6 日
Very attractive hotel
A lovely hotel in great location for exploring the island. Very spacious room and attractive grounds. Very peaceful.
A good buffet breakfast & helpful staff.
Mrs H D
Mrs H D (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023 年 2 月 10 日
Das Hotel liegt in einem wunderschönen, gepflegten Park und ist ruhig. Das Restaurant ist sehr zu empfehlen, auch wenn sich die Karte während unseres einwöchigen Aufenthalts nicht änderte. Wir haben dort die erste Februarwoche verbracht und dafür war es einfach im Zimmer und auch in den übrigen Hotelräumen zu kalt. Die Zimmer können nicht beheizt werden! Die Suite, die wir gebucht hatten, bestand im Grunde aus einem großen Zimmer, das recht dunkel und sehr kahl und nüchtern eingeräumt war. Im Zimmer fehlte auch ein Kaffeeautomat.Die Beleuchtung war zum Lesen nicht ausreichend.
Es ist ein sehr schön gelegenes und insgesamt durchaus empfehlenswertes Hotel, man sollte es jedoch nicht im Februar buchen, da es dann zu kalt ist. Im Zimmer konnten wir abends nur mit Anorak sitzen.
Eveline
Eveline (8 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2023 年 2 月 2 日
Anne
Anne (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 1 月 20 日
A great stay
We have stayed before pre Covid and loved it so went back just for a relaxing quiet night during our stay in Puerto de la Cruz.
Restaurant food was very rich, fresh and excellent. My only criticism was the orange juice at breakfast it tasted like it was made from powder! Lovely fresh produce, cheese, meats, fruit, bread etc.
We had an unexpected guided tour through the gardens and part of the Rural which was fantastic.
There are functions such as weddings at the weekend so if you plan to go for a night I would avoid just incase.
The English translation does say an indoor pool but in Spanish it does correctly state it is an outdoor pool.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2023 年 1 月 19 日
Excelente
Julio Doramas
Expedia 真實旅客評價
10/10 完美
2022 年 12 月 20 日
Sehr ruhige Lage, sehr schöne Anlage, sehr gutes Essen
Martin
Expedia 真實旅客評價
10/10 完美
2022 年 12 月 19 日
Superbe hôtel
Séjour très agréable dans un cadre magnifique.
Très beau petit déjeuner.
Je recommande fortement.
bernard
bernard (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 7 月 5 日
la tranquilidad y sobre todo la simpatía de TODO el personal, un 10, chapó!!
Luis
Luis (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2022 年 6 月 8 日
We waren wat vroeg en mochten al de kamer op
Koen
Koen (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2022 年 5 月 27 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2022 年 3 月 31 日
Hôtel très agréable du cachet, petit bémol : pas de bar disponible en rentrant de promenade pour se rafraîchir Restaurant sous chapiteau avec obligation d’arrivée entre 19h/19h30 trot tôt en vacances service rapide
Pas très sympa pour passer une agréable soirée en plus pas de choix pour prendre apéritif. … un peu décevant
ANANOS
ANANOS (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 3 月 29 日
ioannis
ioannis (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2022 年 3 月 23 日
A Mansion
It was such a surprise to come to this estate, we hadn’t expected such a beautiful place. We understand The house is an old mansion. Surrounded by trees and plants. The room was nice with a terrace were you can relax. The pool area is nice and clean.
The restaurant was high class , the food was excellent, the breakfast buffet was served in the same restaurant.
Some minutes with car you are at the beach in Puertito de Guimar.
We would love to go back to this place, our stay was too short.
The only thing is that you probably need a car for your stay.