The hotel itself was beautiful and I loved how breakfast and happy hour options were provided. However, staff were negligent to my family's needs. There were teenagers kicking at our door, sending threatening messages to my entire family. We expressed our fears/concerns to the front desk staff, just to be brushed off. The threats never stopped for the entire night. I threatened to call the police and staff talked me out of it because they said they had the situation under control. This put me and my family in fear and discomfort for the entire stay. My 11 year old nieces were crying and afraid. Nothing was done to mitigate the situation. My sister and her husband was locked out of the girls' room and were sleeping in the hallway for HOURS waiting for someone to come help. I will not be staying here in the future and would not recommend.
Raven
Raven (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月10日
Lauren
Lauren (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月8日
Nicholas
Nicholas (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月5日
Cynthia
Cynthia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月25日
anne
anne (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月24日
Eat elsewhere
The hotel itself is beautiful. The receptionist was very friendly and accommodating. Unfortunately the restaurant and bar service was lacking.
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月24日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年2月24日
Tineka
Tineka (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Timothy
Timothy (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月20日
Great hotel.
Wayne
Wayne (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月19日
Timothy
Timothy (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月19日
Dionte
Dionte (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月19日
Ronald
Ronald (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月18日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月18日
Lisa marie
Lisa marie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
LaDonna
LaDonna (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月16日
The overall experience was not good I checked in on Friday and checked out Sunday which is today and I haven’t had any hot water it was warm Friday and Saturday and cold on Sunday. Also I had no clean wash cloths until Saturday evening only one wash cloth was in my room. I only had hand soap and shampoo and conditioner in my shower no body wash so there were two hand soaps no body wash I asked the housekeeper if I can get a body wash she said no.