Realmente con un sentido de servicio excepcional de todo el personal, Juan Manuel chef del restaurante Portofino muy atento, Fernando en la zona de alberca como OP, y la comida deliciosa en todos los restaurantes
Eduardo
Eduardo (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
David
David (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Stewart
Stewart (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Love Secrets!
We love Secrets! Third time visiting this property. Good variety of restaurants. The food is always delicious and the service is awesome! Lots of activities! It does seem like some of the outdoor furniture is getting a little worn and the barstools in the birdcage bar were all peeling, which was a really bad look. Otherwise, everything else was awesome and we loved it!
Steve and Jennifer
Steve and Jennifer (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 30 日
Andrea
Andrea (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Hotel retirado de todo
Todo estu muy bien, solo está lejos de todo
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 22 日
Devan
Devan (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 7 日
Room & Pool
Steven
Steven (6 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 6 日
Loved the swim up room with ocean view
Rebecca
Rebecca (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 5 日
Very nice place to stay!
Amber
Amber (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 5 日
Secrets is A beautiful property, the staff is excellent and were very helpful. They honored all our requests. They only ítem for improvement was the food quality. Service was great food mediocre.
Craig
Craig (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 2 日
Overall amazing place. Rooms were wonderful, beautiful grounds. Food was way above average for an all inclusive. Drinks were not good…
Lindsay
Lindsay (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Khushboo
Khushboo (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Excelente
Roberto
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 28 日
Seclusion everyone was friendly
Jordan
Jordan (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 27 日
Food and options was great. Friendly staff and attentive to our needs. We upgraded to the VIP which was worth it. Golf was close and nice. Upgraded for in room spa that didn’t work
Karen
Karen (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 27 日
La atención del personal fue increíble, desde la recepción hasta el check out, especialmente de Roberto y Christian de restaurantes que parece que te leen la mente para ordenar, de Mariana en las actividades m (es muy paciente y atenta) y de Miguel e Iván del tour al centro; súper divertido, tienen la atención de que aún con muchos extranjeros también te dan la explicación en español. En general lo que más me gustó es que como nacionales no hay distinción con extranjeros, la comida deliciosa en restaurantes con gran variedad y las instalaciones preciosas y muy cómodas.
Agustin
Agustin (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 25 日
Tiffany
Tiffany (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 2 月 25 日
The food and drinks are terrible and that’s why I’m giving it one star. I read so many reviews of this place and after staying here I cannot imagine who these people are saying the food is great??? Where do they eat normally???? We are not picky and this is my first bad review I am leaving for a hotel because I just have to warn people about the bad food. The eggs at buffet are gross with some sort of filler. The “juice” is sugar water with a bit of juice. Everything tastes like school cafeteria food. Of course you can get fruit which actually tastes like real food and I thought bacon was fine.
The room service and pool food is pretty nasty. “pizzas” are worst than anything frozen you would buy at grocery store. Any fish dish I got had a bad taste like it wasn’t fresh or freezer burned. The chicken was only option meatwise and we had some decent chicken at dinner restaurants. I was actually the most disappointed with the deserts. They were so bad. Artificial flavored pastries even a few places that had ice cream tasted so bad.
The other AI we have started at had a place u could get gelato so at least u could get something good but nada here.
The drinks are so water downed it’s impossible to even get a buzz but they taste horrible because it’s all cheap fake ingredients.
We spent a lot to stay in a swim out room and it was clean. The grounds are pretty and service by employees was fantastic. The employees service was the best 10/10.
April
April (8 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 24 日
It was nice and had a great view on our fourth floor room. Food was good but not great. Didn’t like that the restaurants said slacks and collared shirts required but staff was told not to enforce. Felt the building was deteriorating and not maintained very well, loose toilet seats rusted railings leaking sink in preferred lounge. Etc
It was nice but it should be more affordable for the food and facilities that was provided.
We had visited the breathless sister hotel and felt it was closer to a four star than secrets was.
Just our opinion.
mike
mike (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Nicholas Gerald
Nicholas Gerald (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 22 日
Excelente servicio de parte del personal lmuy capacitado, saludos a charlie
saul daniel
saul daniel (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 22 日
Property was very clean and quit. Well worth the money.