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Hotel El Ciervo

3.0 star property
Hot springs Villarrica hotel with outdoor pool, connected to a shopping center

Choose dates to view prices

Located on the beach, Hotel El Ciervo offers a warm welcome with breakfast buffet, a delightful restaurant and outdoor pool. Connect to in-room WiFi or unwind with dry cleaning/laundry services and express check-out. Guests rave about the beautiful garden views.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • Laundry facilities
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Business center
  • Area shuttle
  • Beach shuttle
  • Ski shuttle
  • Casino shuttle
  • Shopping center shuttle
  • Terrace
  • Garden

For families (6)

  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Standard Double Room Single Use, 1 Queen Bed

Highlights

LCD TV
Select Comfort bed
Hair dryer
Rainfall showerhead
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 1
  • 1 Queen Bed

Standard Double Room

Highlights

LCD TV
Select Comfort bed
Hair dryer
Rainfall showerhead
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

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About the neighborhood

Map
General Korner 241, Villarrica, Araucania, 4931004

What's nearby

  • Villarrica Historical Museum - 6 min walk - 0.5 km
  • Catedral de Villarrica - 6 min walk - 0.6 km
  • Villarrica Pucara Beach - 14 min walk - 1.2 km
  • Pucon Beach - 33 min drive - 33.1 km
  • Enjoy Pucon Casino - 33 min drive - 33.4 km

Getting around

  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Cafe-Bar 2001 - ‬5 min walk
  • ‪Cassis Villarrica - ‬5 min walk
  • ‪Yachting kiel restaurant - ‬2 min walk
  • ‪Vizenta Pizzas & Pastas - ‬3 min walk
  • ‪La Previa - ‬5 min walk

About this property

Hotel El Ciervo

Featuring a ski shuttle, Hotel El Ciervo is a great choice for your ski vacation in Villarrica. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is a nice spot to enjoy après-ski drinks. This Colonial hotel also features an outdoor pool, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 13 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 AM - noon
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Area shuttle*
    • Beach shuttle*
    • Ski shuttle*
    • Shopping center shuttle*
    • Casino shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Surfing/body boarding nearby
  • Skydiving nearby
  • Hot springs nearby

Working away

  • Business center
  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Beach shuttle (surcharge)
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1940
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool
  • Colonial architecture

Accessibility

  • Wheelchair-accessible parking

Ski

  • Ski shuttle (surcharge)

Room amenities

Be entertained

  • 30-inch LCD TV
  • Cable TV channels

Sleep well

  • Select Comfort mattress

Freshen up

  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Onsite venue - This beachfront restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Area shuttle service to the beach, casino, shopping center, and ski area is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 8 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

El Ciervo Villarrica
Hotel El Ciervo Villarrica
Hotel El Ciervo Hotel
Hotel El Ciervo Villarrica
Hotel El Ciervo Hotel Villarrica

Frequently asked questions

Does Hotel El Ciervo offer free cancellation for a full refund?

Yes, Hotel El Ciervo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel El Ciervo?

Yes, there's an outdoor pool.

Are pets allowed at Hotel El Ciervo?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel El Ciervo?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel El Ciervo?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in are available.

Is there an onsite casino at Hotel El Ciervo?

No, this hotel doesn't have a casino, but Enjoy Pucon Casino (25-min drive) is nearby.

What is there to do at Hotel El Ciervo and nearby?

Have fun with nearby activities like boat tours, hiking, and rafting. Additional recreation nearby includes hot springs and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Hotel El Ciervo?

Yes, there's an onsite restaurant that offers beachfront dining, Regional cuisine, and garden views.

What's the area around Hotel El Ciervo like?

Hotel El Ciervo is in the heart of Villarrica, a short 15-minute walk from Lake Villarrica and 6 minutes' walk from Catedral de Villarrica.

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