2/10 欠佳
2025年2月16日
I arrived at the hotel by 12pm day of check in. I walked inside the hotel and there was no one at the desk. So I waited a bit and went to use the RE, came back and still no one was at the desk. I finally found a maid and she found the desk attendant. She was very rude and not helpful at all.
I left and came back around 6 to finalize check in and no surprise again there was no one at the front desk. I waited 10 min for a gentleman to arrive at the desk, and there were 3 other people behind me needing help as well. Overall, the lack of awareness and having to wait made the stay frustrating. The room was fine.
Katelynn
Katelynn (1 晚行程)
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