Reception staff gave incorrect information and the manners were not good, we felt that they just wanted to talk us out (not helpful). The ground next to the private swimming pool is built with slippery materials (when wet) so I slipped over and fell and hurt myself very badly with bleeding when I walked up from the swimming pool. The surface of the closet was broken. Hurried us to check out before the check out time and we felt pressured. The artistic design of the room was good. The services in the hotel restaurant was good. There were electrical buggies which served like shuttle bus but it only serviced 4 times a day, most of the time the buggies were lying there while we needed to walk or found our own taxi. They misled us that the hotel had a gym+club+big swimming pool but actually the facility was 10 minutes walk away from the hotel and the class of the club was actually for public, and there were back-packers (we observed), the facility's class is many level lower and cheaper than the hotel which is a private villa.
the hotel does not worth the price we were paying.
Kin Wing
Kin Wing (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 9 月 22 日
值得推薦!
酒店很舒服,服務非常好,泳池也很乾淨,早餐也很好吃,和朋友住得很開心,完全不捨得check out
Stephanie
Stephanie (5 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2018 年 6 月 27 日
Highly recommend
Though it’s a bit expensive staying in the Layar but you will think that it worths every dollar you pay! Well designed villa with all details and stylish elements. Spacious rooms make not much differences between master room and the other room. All of us enjoy the stay. Not even mentioning the yummy poolside breakfast that serving inside our villa! Nice & friendly staffs added as bonus !