Midtown Hotel offers a great location, putting you within just a 10-minute walk of Tunjungan Plaza. Guests will have free perks like WiFi, valet parking, and self parking.
Languages
English, Indonesian
At a glance
Hotel size
197 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 17
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 17
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Barbecue grills
24-hour room service
Working away
5 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
2012 buildings/towers
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchairs available on site
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Slippers
Washer and dryer
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
The Town Hall - Onsite restaurant.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 90000 per person
Airport shuttle service is offered for an extra charge
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Midtown Hotel Surabaya
Midtown Surabaya
Midtown Hotel Surabaya, Java
Midtown Hotel Hotel
Midtown Hotel Surabaya
Midtown Hotel Hotel Surabaya
Frequently asked questions
Are pets allowed at Midtown Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Midtown Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Midtown Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Midtown Hotel?
Check-in start time: 2 PM; Check-in end time: noon. Check-out time is noon. Express check-in is available.
Are there restaurants at or near Midtown Hotel?
Yes, there's an onsite restaurant, The Town Hall.
What's the area around Midtown Hotel like?
Midtown Hotel is in Embong Kaliasin, a short 6-minute walk from Tunjungan Plaza and 13 minutes' walk from Surabaya Plaza Shopping Mall.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 18, 2024
Christian
Christian, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
May 22, 2021
HENDRO
HENDRO, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 1, 2020
good breakfast
good service clean room
easy can walk to tunjangan plaza, kfc, mcdonald's near all
MOHD
MOHD, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jan 23, 2020
Good service
Staff was friendly and courteous and my stay was enjoyable and comfortable. My only disappointment was the bathroom towels were old and worn out but clean.
Andy
Andy, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 7, 2019
Its close to Tunjungan Plaza which add value to this hotel.
Verified traveler
1-night family trip
Verified Expedia guest review
6/10 Good
Apr 7, 2019
Receptionist is not doing their job
The wall has lots of scratches and the floor is rough and old. I got some view facing the main road. That is a nice one. Really enjoy the view at night. There were waiting times to request for toilet paper. They just seems not doing a good service. Also, there was one time a driver ask the receptionist to call my room and they said no such a name stay in the hotel. This is ridiculous. The second time a driver ask the receptionist to call me and they did not call me and the driver had to wait for 3 hours at the lobby because he thought I was not ready. Can you believe that...3 hours? A really bad example on how the receptionist neglected their job and not even called my room. Can a management explain what is going on here?
Donna
Donna, 6-night trip
Verified Hotels.com guest review
6/10 Good
Jan 13, 2019
not bad
the towels were quite old, shower area does not drain so well. other than that it's good.
Song
Song, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jan 5, 2019
As usual no issues & room is fine. Staff is pleasant & okay.
Verified traveler
4-night trip
Verified Expedia guest review
8/10 Very Good
Nov 3, 2018
Verified traveler
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 18, 2018
nice hotel close to restuerants bars and shopping mall taxi's take you every where are cheeap
william
william, 3-night trip
Verified Expedia guest review
6/10 Good
Nov 21, 2017
Anita
Anita, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 21, 2017
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 24, 2017
Good place to stay with some minor problems
Great hotel, friendly staff, but with some problems, the shower head leaks and the AC remote button is broken
Ken
Ken, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 22, 2017
Good stay with minor issue
It's a good hotel, very comfortable and the service is great. The only thing that can be improved is the maintenance of the hotel. The shower leaks and the button of the AC controller is broken
Ken
Ken, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
May 16, 2017
Average room
Staff were helpful & quick to switch rooms for me after the airconditioning in my first room was found to be spoilt. The rooms were small, but decently clean. Hotel is located near Tunjungan Plaza. However my electric kettle was faulty. The shampoo & soap provided also smelled like dish soap, so i was glad i brought some on my own.
Samantha
Verified Hotels.com guest review
8/10 Very Good
Apr 18, 2017
Area is convenient, close to shopping centre.
Need fitness facilities(gym), need mini bar in the room.
Verified traveler
Verified Expedia guest review
8/10 Very Good
Feb 6, 2017
The location is very close to a huge mall, easy to fins cafe house, restaunrants, and shopping.
Chichih
Verified Hotels.com guest review
10/10 Exceptional
Jan 21, 2017
Nice hotel in small space! Worth to grab it.
It was overall good and nice but have some wifi network and speed issue only. Less food variety option for vegetarian. But still worth to stay because of it descent look...!
Ashish
Verified Expedia guest review
6/10 Good
Dec 2, 2016
Convenient hotel walking distance to shopping mall
hotel lobby is rather small and squeezy the rest is acceptable
KM
Verified Expedia guest review
10/10 Exceptional
Nov 13, 2016
Very friendly staff with decent amenities.
Wee Sheng
Verified Expedia guest review
10/10 Exceptional
Oct 17, 2016
Room lighting is rather dark.
HENRY
Verified Hotels.com guest review
8/10 Very Good
Oct 5, 2016
The breakfast is very good with many varieties to offer. Both, continental and local food breakfast are available. The room service and housekeeping service are excellent. Kudos to Rezky (works at the restaurant) who was always busy during breakfast time to keep the dining area clean and always offer us for coffee with his smile. Kudos also for April (housekeeping service) who was always kind and with big smiles keeping our room tidy and clean during our stay Sep 23 - Oct 1 in room 903.
Marcellino
Verified Hotels.com guest review
8/10 Very Good
Sep 14, 2016
Good location, decent pricing and cleanliness
It was a good stay overall however found stains on the bedsheet, I didn't bother to ask to change since it's already quite late by the time I saw it.
Evi susanty
Verified Hotels.com guest review
8/10 Very Good
Aug 10, 2016
This is my seconds stay here.Location is great as malls and food is walking distance away.
Hotel service is good as staff is very polite and helpful.
Breakfast is ok.
Ken
Verified Hotels.com guest review
8/10 Very Good
Aug 1, 2016
great
it's good for the price,, very clean and staff so polite,,,recommended