This lodge is absolutely gorgeous! The flowering plants and the trees make this a picturesque and peaceful location. The accommodation is has been constructed with Spanish and Peruvian tones and is spacious and comfortable. Jose and the staff were very friendly and helpful with all requests. This was a memorable experience!
Leigh
Leigh (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2022年10月6日
Very Beautiful property. Very peaceful. Fantastic Rooms with fireplaces and Baths. Excellent restaurant and Bar. Fantastic customer service especially from the manager Milton. Easy access to town by convenient taxies.
Scott
Scott (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2019年9月20日
special place in the Sacred Valley
Absolutely beautiful setting at base of a mountain in the Sacred Valley. Great variety of room styles with comfortable beds, great showers, stunning flowers throughout the grounds. Even a dog and two cats to keep you company. Also a very good restaurant with some delicious choices. And the perfect host - German (name not origin.
Lynne
Lynne (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2019年8月27日
W O W! Arriving it looks absolutely stunning, but my husband and I quickly realized that things were not as they seemed. Furniture started to break as we sat on it, our fire place bellowed smoke into our room followed by a sleepless night in frigid temperatures. My husband got food poisoning from the restaurant and we were awoken in the middle night by a staff member barging (not knocking) into the room and then quickly backing out. Be advised...
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
2/10 欠佳
2019年3月7日
Dossapointment.
Beware of deceiving photos of the room you “think” you have booked. My husband and I booked a romantic suite with our whirlpool spa and waterfall and had been looking forward to this particular hotel for weeks. When we arrived the manger informed us that the guests staying in our room the previous night had broken the whirlpool so he had to put us into a different room. (No fire place in bedroom or whirlpool or waterfall!) We were not happy with the smaller, older room and asked to look at other rooms. Finally we asked if we could stay in our original room that was booked because it had a fireplace and terrace overlooking the grounds. When we got to our room the hot tub was full of old, yellow water and leaves and the room was dusty and dirty. We were clearly told a lie as this room had not been used in weeks, if not months. We were told we could use the public pool if we have them a minimum of two hours notice. We were going to cancel the second night but this hotel is extremely remote and we were afraid we wouldn’t find a another hotel so we stayed. We were also the only ones at the resort, which felt deserted. The kitchen staff mentions there had been no one staying at the property, which contradicted what we were told by the manager. On the second day we ran out of hot water which needed to be fixed. When we contacted the manager about our disappointment he offered no refund of any sort or nothing in return. Thank god hotels.com refunded us some money. Please beware.
Victor brad
Victor brad (2 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年1月16日
Very personal, caring staff that went beyond expectations
真實旅客
6 晚友伴旅程
Expedia 真實旅客評價
10/10 完美
2018年8月4日
Katarina
Katarina (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年4月15日
The staff and dining were very good. A very nice place to stay.
Wayne
Hotels.com 真實旅客評價
10/10 完美
2018年3月5日
Excelente lugar para ir a descansar y desconectars
En este lugar solo se respira paz, Germán el administrador es muy amable y servicial, las habitaciones son hermosas, tienen calentadores pues hace un poco se frío en la zona pero con eso y las cobijas está perfecto. desfortunadamente por problemas de salud tuve que devolverme antes de tiempo, pero sin duda me volvere a hospedar en este hotel cuando regrese.
真實旅客
3 晚浪漫旅程
Hotels.com 真實旅客評價
10/10 完美
2018年1月2日
Great Stay!
Beautiful hotel in the middle of the mountains. Rooms are spacious and comfortable. Great for nature lovers.
Felipe
Felipe (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2017年10月24日
Beautiful oasis between Cusco and Machu Picchu
Beautiful rooms and gardens and most accommodating and friendly staff.
MaryLou
MaryLou (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2017年10月22日
It’s a beautiful place, very quiet and isolated from the city. Ideally for a romantic getaway or a family trip. Staff is great and helpful, and the place is well maintained and looks incredible.
Renzo
Renzo (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2017年8月6日
Muuuy Bueno!!!
la pasamos muy bien, sólo que cuenta con poco personal.
Muy Bueno!!!!
Muy Bueno!!!! (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2017年1月2日
Paisajes y comodidad
Muy buena experiencia
Diego
Hotels.com 真實旅客評價
10/10 完美
2016年12月2日
Secluded and Cozy in the Sacred Valley
Our stay was unbelievable. The room was beautiful, the private jacuzzi was amazing and the service was impeccable. Michael went above and beyond to make our stay special. He's a fabulous cook, had great suggestions about excursions and taught a private Peruvian style cooking experience for us. The grounds are gorgeous, covered in flowers and grass. What we found wonderful was the seclusion of the resort which might not be for everyone if they want to be close to the action. Marco, who provides transportation to town and daily excursions, is one of a kind. If you're looking to relax in one of the most beautiful places in the sacred valley, this is the spot.
Joshua
Hotels.com 真實旅客評價
10/10 完美
2016年11月16日
The Best Lodge in the Valley
Douglas
Expedia 真實旅客評價
6/10 不錯
2016年9月16日
Beautiful place and location, almost perfect
The hotel is absolutely beautiful, the rooms, furniture and bathrooms are comfortable and clean. The manager German, and the restaurant manager Miguel are great!
The only reasons why I would not give them a 5 star rating all accross are:
Location- it is so far from the town of Urubamba that even the local taxi drivers had a hard time taking us there after our Sacred Valley tour.
It is also about 45 minutes away from the Ollantaytambo train station where you catch the train to Machupicchu.
The room: I wish it had blackout curtains. It was hard to sleep in with so much light coming in.
The service for dinner: there was this lady helping us for dinner who needs a lot of training, she did not acknowledge us until we finally had to ask her for a menu, then she completely forgot what one of us had ordered and only brought food to my GF, it was not what we expected from this higher than average priced hotel.
Also if you are booking through Travelocity, and you want a room with a king bed, make sure you make the right reservations. We ended up with 2 queen beds in our room :(
felipe
Expedia 真實旅客評價
2/10 欠佳
2016年8月24日
If you like hot water, don't stay here!
We booked this room for $170 USD, specifically because it had a whirlpool. My husband and I had just hiked Machu Picchu and thought that a jacuzzi would be nice to relax our muscles.
First off, the hotel is extremely hard to find. It took our taxi driver another 30 minutes just to find it. And it's hit or miss with phone calls because they rarely answer the phone.
Also, it is located on a dirt road and is surrounded by dilapidated homes and buildings which I would consider "slums".
The hotel is greatly understaffed, with only 3 employees.
The whirlpool is located outside and isn't even full when you get there. You have to fill it up and take out all of the bugs, dirt and leaves. Unfortunately, we couldn't even do that because the hot water ran out one hour into our stay.
The hotel is located far away from everything in town. Unless you want to take a taxi, you are forced to eat at the hotel and the plates start at $20 USD. The food was mediocre at best.
Also, there is no heater in the room. They give you one bundle of firewood when you arrive which barely heats the room, then you freeze for the rest of the night. Morning was horrible. I woke up to the freezing cold and the water was still only lukewarm.
We were very upset about the whole ordeal. No hot water, unable to use the whirlpool and no heater. We only stayed for one night. We requested a partial refund for our problems but were denied by the manager.
Stay here if you like cold showers and overpriced food.
真實旅客
Expedia 真實旅客評價
10/10 完美
2016年8月15日
La atención es excelente, amigable y confiable. El lugar es fantástico, tranquilo y rodeado de ambiente natural único.
Cesar
Hotels.com 真實旅客評價
10/10 完美
2016年7月31日
Bonito hotel. Buen servicio. Habitaciones comodas. En medio de buena vegetación. Tienen un spa en construcción.
Roxana
Expedia 真實旅客評價
8/10 很好
2016年5月31日
Secluded hideaway
The Sacred Dreams Lodge is located in a remote valley next to a babbling brook. The room we selected was on the highest point of the property and offered a challenge because of the altitude. On our arrival my wife and I both had to stop on our way to the room so that we could catch our breath. The staff was outstanding and service was impeccable. German, the front desk manager and Michael, the bartender/restaurant manager assisted us immensely.
Mary Jo
Hotels.com 真實旅客評價
10/10 完美
2016年5月13日
Buena eleccion
Muy bien
Waldo
Hotels.com 真實旅客評價
10/10 完美
2016年4月14日
Phenomenal Hospitality
This was a fantastic experience we will not soon forget. The staff was so accommodating, the grounds so beautiful and the rooms so comfortable. Driving there you will wonder if you made a mistake, but this is a lovely oasis at the base of the mountains. They arranged tours for us with a driver which were convenient to Sacred Valley sites. The breakfast was delicious and the dinners were also enjoyable as Mike played bartender, chef and gracious host.