Jay was excellent at customer service but your staff not really helpful at all as we reserved our back in February and personnel when asked about how does the price change on reservations could not explain to me why it was way higher than what was on reservations I will not be using your site to book room in future
Valentin
Valentin (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 17 日
Jimie
Jimie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 15 日
Allison
Allison (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 14 日
Gina
Gina (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 8 日
NOT HAPPY WITH RED RIVER INN AND SUITE.
We WERE HAPPY WITH RED RIVER INN AND SUITE 😠 The TV didn’t work! there was NO WIFI and the room was hot took forever to cool. The bed squeak, the iron was crack,fridge was a little cold. Rooms don’t look nice like they do online. My husband try to watch the Ranger game thank god for his phone he was able to watch it. Breakfast was insane, There was not a good variety of food for breakfast to offer guest. You would think for the price they charger to stay there at least have a decent breakfast.!!!! Every thing was thrown everywhere. No coffee cups or
creamer. They said they were going to give us a discount but we still haven’t heard from the manager. Never again would I stay there!!!!!!!
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 7 日
Dwayne
Dwayne (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 5 日
Just okay
Reginald
Reginald (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Randy
Randy (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 1 日
Lynn
Lynn (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 29 日
Had bed bugs in several rooms and they had issies about refund
Christopher
Christopher (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Alejandra
Alejandra (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 24 日
Don't do it!
Please don't bother staying here. It feels like a neglegted nursing home and smells like one as well. The floor of our room was sticky, and the linens on the bed were questionable we got our own sheets out of the car, pulled everything but the fitted sheet off and slept on top of that with our own sheets and blankets. All the towels were rough and varying types one of the washcloths was accidentally dirty, I mean brown! We were exhausted or we would have left. Also unfortunately we book through hotels.com and no refunds are available. We slept 4 hours and got back on the road. Nightmare!
Margaret
Margaret (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 23 日
Loyd D
Loyd D (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 22 日
Not good for $220
We arrived around 1:30pm and were met immediately by a woman front desk associate telling us we had to wait until 3pm to check in. Meanwhile the front desk staff member was lining up several rows of reservation slips on the counter. So at 3pm we got in line with 3 other waiting guests and got checked in. If you have clean rooms when guests arrive, why are you creating ill will and making them wait unnecessarily? The room...bathroom door could not be propped open. No bar soap and big obvious yellow stains on 3 of the towels. Ice bucket had no lid and looked like something from the 60's. Saw several dead roaches in the hallway. No eggs or breakfast meat for comp breakfast. The young man who checked us in at 3 was very pleasant and personable. Too bad the owners don't invest in some updates.They are taking full advantage of their location for concert goers in an area with compressed hotel room availability.
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 22 日
Never again
Wanted the room for just 1 night for a concert event. Got to room after concert..bed was hard as a rock..couch was not much better. TV remote did not work. We left room st 1 drove home 1.5 later. Would love to have gotten my money back but at the time..to tired and just wanted to go home.
Shelly
Shelly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 12 日
Irma
Irma (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 11 日
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 10 日
We enjoyed staying at this hotel!! The night club had fun entertainment!
Gina
Gina (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 10 日
Couch looked as if someone had had sex on it !
Water in sink did not have that reserve on it to keep you from getting sprayed when the water was on. Cable was out for the entire stay and more lighting is needed in the room. All in all it served my overnight stays purpose.
Anita
Anita (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 9 日
Russell
Russell (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 9 日
Not worth the price
The AC/Heater did not work. End tables were dirty. Floor tile in bathroom was loose. Shower curtain was broken. Definitely not worth the price
Stacy
Stacy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 8 日
Becky
Becky (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 4 日
Gregory
Gregory (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 3 日
Let down
TV didn't work. In room phone didn't work. In room coffee maker didn't work. Bathroom door wouldn't laych closedand lock.
Were told we would receive a discount. No discount given.