In the heart of Old City Bern, Hotel Restaurant Goldener Schlüssel Bern offers a warm welcome with a breakfast buffet, a charming terrace, and convenient laundry services. Stay connected with in-room WiFi or explore the city on two wheels with free bicycle rentals. Guests rave about the hotel's central location and helpful staff.
Hotel Restaurant Goldener Schlüssel Bern puts you within a 10-minute drive of Wankdorf Stadium. Guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and segway rentals/tours, and free perks include WiFi and buffet breakfast daily between 6:30 AM and 10:00 AM. Other highlights include free bike rentals and a terrace. Fellow travelers say great things about the helpful staff and central location.
At a glance
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Hotel size
34 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
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Pets
Pets stay free (dogs only)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (CHF 22.5 per day)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
Restaurant
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Mountain biking nearby
Segway rentals/tours nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Free bicycle rentals
Facilities
Safe-deposit box at front desk
Terrace
Reception hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Low-height counter/sink
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Portable fan
Electric kettle
Sleep well
Hypo-allergenic bedding
Pillow menu
Free extra futon
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Restaurant - Onsite restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 4.30 per person, per night
Parking
Self parking costs CHF 22.5 per day
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Hotel Restaurant Goldener Schlüssel
Hotel Restaurant Goldener Schlüssel Bern
Restaurant Goldener Schlüssel
Restaurant Goldener Schlüssel Bern
Hotel Restaurant Goldener Schlüssel Bern Bern
Hotel Restaurant Goldener Schlüssel Bern Hotel
Hotel Restaurant Goldener Schlüssel Bern Hotel Bern
Frequently asked questions
Does Hotel Restaurant Goldener Schlüssel Bern offer free cancellation for a full refund?
Yes, Hotel Restaurant Goldener Schlüssel Bern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Restaurant Goldener Schlüssel Bern?
Yes, dogs stay free.
Is parking offered on site at Hotel Restaurant Goldener Schlüssel Bern?
Yes. Self parking costs CHF 22.5 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Restaurant Goldener Schlüssel Bern?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Restaurant Goldener Schlüssel Bern?
No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (2-min walk) is nearby.
What is there to do at Hotel Restaurant Goldener Schlüssel Bern and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes segway rentals.
Are there restaurants at or near Hotel Restaurant Goldener Schlüssel Bern?
Yes, there's an onsite restaurant, Restaurant.
What's the area around Hotel Restaurant Goldener Schlüssel Bern like?
Hotel Restaurant Goldener Schlüssel Bern is in Old City of Bern, a short 9-minute walk from Bern (ZDJ-Bern Railway Station) and 3 minutes' walk from Bern Town Hall. Our travelers say the local area is very central.
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Hotel Restaurant Goldener Schlüssel Bern Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Breakfast
Service staff
Room
Location
Bathroom
Bed
View
Shopping center
Old town
Air conditioning
What guests liked
Breakfast was consistently described as good, excellent, and delicious with a variety of options. (15 reviews)
From real guest reviews summarized by AI.
Reviews
6/10 Good
Sep 17, 2025
Welcoming. Old hotel restaurant in the heart of the old city. Great location.
Douglas
Douglas, 1-night trip
10/10 Exceptional
Aug 2, 2025
A lovely hotel in a great location! The service was tops!
Verified traveler
1-night trip
10/10 Exceptional
Jun 24, 2025
Location and included breakfast was excellent! Staff was friendly and even helped make a reservation at a s restaurant nearby.
Shawn
Shawn, 1-night trip
8/10 Very good
Jul 30, 2025
Nice hotel, great location.
Rooms a little small, bathroom kind of like a cruise ship “pod,” but clean & good condition. Well located in Old Town. Lots of shops, dining, easy/walkable to local sights & transportation. Great location for access to day trips.
Lori
Lori, 3-night trip
6/10 Good
Jul 13, 2025
This was a decent hotel. Nothing fancy. It was clean and great for easy access to the city.
Verified traveler
1-night trip
10/10 Exceptional
Jul 13, 2025
Great location, would recommend
Perfect location, very central. A few minutes walk from the bear pit and River Aare. About ten mins walk from the train station. Easy check in, comfy beds. The bathroom was a bit different but clean and usable. Simple breakfast with nice coffee. Great value and we enjoyed our stay.
Tula
Tula, 1-night trip
6/10 Good
Sep 22, 2025
Our room was surprisingly small, given the photos.
We had to go out and buy our own non-dairy milk (and other breakfast provisions), which we then left in the hotel kitchen. The hotel never thought to recompense us for this.
Brian
Brian, 2-night trip
8/10 Very good
Jun 18, 2025
Very nice location. Because of this on the other hand very noisy at night.
Michael
Michael, 2-night trip
6/10 Good
Jun 13, 2025
It's located in the old town. The property can have some improvements.
Ivy
Ivy, 1-night trip
10/10 Exceptional
May 19, 2025
Excellent
Milinda P
Milinda P, 1-night trip
10/10 Exceptional
May 17, 2025
Very nice!
Bruce
Bruce, 1-night trip
10/10 Exceptional
May 13, 2025
Breakfast
Gary
Gary, 1-night trip
10/10 Exceptional
Jan 29, 2024
The stay at this hotel was perfect !
Haidar
Haidar, 1-night trip
8/10 Very good
Sep 27, 2024
The property is very well located and you can walk to all attractions in Bern.
Tony
Tony, 2-night trip
8/10 Very good
Apr 28, 2024
Hotel was clean, it was right downtown and walkable everywhere. Good breakfast and great staff.
Sonia
Sonia, 1-night trip
10/10 Exceptional
May 28, 2025
Easy checkin. Great breakfast and very friendly and helpful breakfast server. He was very polite and helpful.
Parking is near in the garage and the hotel provides a great rate. Park the car and leave it. You don’t need it unless leaving town. Train station is nearby and perfect for a day trip to Zermatt.
Kyle
Kyle, 2-night trip
6/10 Good
Aug 8, 2023
Great location.
Tricia
Tricia, 2-night trip
8/10 Very good
Jun 6, 2025
The room was clean and breakfast was nice except the room window was broken and cannot be open thus no proper ventilation but equipped with portable fan.
lee
lee, 1-night trip
8/10 Very good
May 29, 2024
Good location
Rommel
Rommel, 1-night trip
8/10 Very good
Jul 15, 2025
Family room was not ideal. We had a little box of a bathroom inside the bedroom. Felt I was on a small cruise ship. Situated on first floor facing the busy street outside on a very hot day with no ac.. Not comfy to sat the least. I am sure other rooms are nicer.
Bjørn
Bjørn, 1-night trip
10/10 Exceptional
Sep 11, 2022
Great place to stay. Breakfast was excellent. Staffs were friendly and professional.
Elisabeth
Elisabeth, 2-night trip
6/10 Good
Jun 17, 2025
Disappointing stay as chosen because hotel restaurant appeared to have several gluten free options on the menu but they could not provide anything for my coeliac partner for breakfast
Valerie
Valerie, 2-night trip
10/10 Exceptional
Oct 24, 2022
Perfect location, staff was very friendly, room was spacious, clean, bed was comfortable, bathroom was adorable and loved the colored glass walls. Would definitely recommend and stay here again!
Gina
Gina, 2-night trip
10/10 Exceptional
Jun 9, 2024
Switzerland with Friends
Hotel was amazing. Perfect location and the area is amazing. Hotel staff were helpful. Wish we could have spent more time in Bern.
Patricia
Patricia, 2-night trip
10/10 Exceptional
Apr 27, 2024
We stay two nights Very impressive with the condition and service, so we extend stay one more night.