My experience at this hotel wasn’t great, and I didn’t feel comfortable during my stay. Don’t get me wrong — the staff was friendly, and the hotel is in a good location. However, the real problem started when I checked in and entered my assigned room. It turned out to be someone else’s room — I could clearly see an open suitcase and personal belongings inside.
I immediately went back to the front desk and informed the staff. He seems surprised and gave me a different room and key. That room didn’t have anyone’s belongings, but it had a strong smell of cigarette smoke. Since the hotel is supposed to be non-smoking, I was worried I might get charged a fine.
I went back to the front desk again and asked for another room, explaining that the second room smelled heavily of smoke. They gave me a third room, but by then I didn’t feel secure anymore. I couldn’t stop thinking about how easily I had entered someone else’s room earlier - what if someone could do the same to mine?
Overall, I wouldn’t stay here again due to safety concerns, even though the staff was friendly and the location was convenient.