The air unit was noisey in the room and the air on the hallway broken
真實旅客
1 晚友伴旅程
8/10
My husband and I stayed at the hotel for the Essence Festival. About a 20-minute drive from New Orleans. The staff was amazing. Definitely a good stay for the price and breakfast was amazing.
真實旅客
4 晚家庭旅程
4/10
When I arrived at the hotel there where bugs everywhere on the outside of the hotel. I don't know if it was because it was so secluded but that was a no go for me. Once I made it pass the bugs to check in to received my key to my room, the key didn't work. I had to walk down 3 times for my key to actually work. I was frustrated at that point and didn't wont to stay. Then once inside the room it smelled like mildew. I was fed up and checked out medially. The only thing that was good was the staff.
laquetta
1 晚家庭旅程
4/10
I was charged more when I arrived. The air conditioner in our first room was horrible, we got switched to another room only to have the same problem. The towels smell of oil. The only working ice machine is located on the first floor. The property is located far outside of Belle Chasse.
Kim
6 晚家庭旅程
10/10
My stay was great and enjoyable. The breakfast bar was delicious and lobby was well kept and clean. Im ready to book my next stay for next year Mardi Gras holiday. I encourage everyone to give this hotel a try.
Shekita
3 晚家庭旅程
8/10
Staff was very nice and accommodating. The room was clean and continental breakfast had good choices.
真實旅客
3 晚家庭旅程
10/10
Excellent
WILLIAM
4 晚商務旅程
6/10
Sign on street had it's lights out. I drove right by it and had hard time finding it. Tub in bathroom had metal part missing.
Michael
3 晚行程
10/10
It was wonderful
Tiffany
2 晚家庭旅程
10/10
Fairly new hotel but a little out of the way.
Arthur
3 晚浪漫旅程
6/10
Jon
2 晚行程
8/10
Breakfast was good and room was clean
John
2 晚商務旅程
6/10
It's nice but too far from the city if you want to party you have to drive 30 minutes back to the hotel too long
Chester
1 晚行程
8/10
M
4 晚商務旅程
10/10
Kenneth
2 晚浪漫旅程
6/10
Melissa
2 晚浪漫旅程
4/10
I made reservations For this hotel/motel because on their website it says “Pet friendly” no where on the did it state that they didn’t accept felines, mind you- I tell the lady (lady I spoke to through Expedia) over the phone that I have 1 cat and 1 dog and she just carries on. I don’t even think she knew they didn’t allow cats... Well I get there the next day after driving 7 hours (with a 26’ U-Haul, my car hitched behind it and my husband with the other car to find out they weren’t cat friendly. I was exhausted from driving. I couldn’t even think about being angry or upset. I was thinking about how it’s almost 9 pm and wanted sleep not just for myself but for my tired husband, my micro- Pomeranian, and my Calico cat. The lady at the front desk showed no care at all and told me about their policy and sat back down. I get it, at work I follow my company’s policies to a T. But she could’ve made an effort as to showing maybe just a bit of empathy. But it is what it is, not everywhere I go will have good customer service.
Disappointed Customer
Kat
1 晚行程
10/10
The rooms were very nice and clean. The staff was very polite and informative.
Tywanna
2 晚行程
8/10
Velma
1 晚商務旅程
8/10
You all need better mattresses
Alama Veronic
4 晚浪漫旅程
10/10
Nice clean place to stay. Staff is friendly and always willing to help.
Travis
2 晚行程
10/10
To far out and no restaurants nearby
rachelle
10/10
Very good room was a little smalllbut nice and clean would come back
真實旅客
2 晚行程
6/10
The location of the hotel stinks! There is nothing around there. The breakfast was horrible. There are zero amenities, unless you want to to count the one grill out of the 2 that worked. There was one cleaning lady that was super nice and the front desk ladies were nice too.