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Hotel Balsa Inn

3.0 star property
Puno hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Hotel Balsa Inn

Street view
Property entrance
Reception
Street view
Bar (on property)
In the city center, Hotel Balsa Inn offers a warm welcome with a free breakfast buffet and daily manager's reception. Unwind at Las Totoras restaurant or connect to in-room WiFi while enjoying luggage storage, express check-out and multilingual staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Airport transfer
  • Parking available
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Train station pick-up service
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, in-room safe, individually decorated

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
Hair dryer
Soundproofed
Individually decorated
Air conditioning
Pillow menu
Down comforter
Premium bedding
  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

View from room

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
Hair dryer
Soundproofed
Individually decorated
Air conditioning
Pillow menu
Down comforter
Premium bedding
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, down comforters, in-room safe, individually decorated

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
Hair dryer
Soundproofed
Individually decorated
Air conditioning
Pillow menu
Down comforter
Premium bedding
  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Premium bedding, down comforters, in-room safe, individually decorated

Quadruple Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
Hair dryer
Soundproofed
Individually decorated
Air conditioning
Pillow menu
Down comforter
Premium bedding
  • 334 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Premium bedding, down comforters, in-room safe, individually decorated

Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
Hair dryer
Soundproofed rooms
Individually decorated
Air conditioning
Pillow menu
Down comforter
Premium bedding
  • 320 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room, 1 Bedroom, Accessible

Premium bedding, down comforters, in-room safe, individually decorated

Classic Triple Room, 1 Bedroom, Accessible

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
Separate bedroom
Soundproofed rooms
Individually decorated
Air conditioning
Pillow menu
Down comforter
Premium bedding
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Duplex, 1 King Bed, Accessible

Deluxe Duplex, 1 King Bed, Accessible | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Duplex, 1 King Bed, Accessible

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
Hair dryer
Soundproofed rooms
Individually decorated
Air conditioning
Pillow menu
Down comforter
Premium bedding
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room Standard

Premium bedding, down comforters, in-room safe, individually decorated

Single Room Standard

Soundproofed rooms
Individually decorated
Air conditioning
Heating
Pillow menu
Down comforter
  • Sleeps 1

View all photos for Double Room Standard

Premium bedding, down comforters, in-room safe, individually decorated

Double Room Standard

Soundproofed rooms
Individually decorated
Air conditioning
Heating
Pillow menu
Down comforter
  • 322 sq ft
  • Sleeps 2

View all photos for Triple Room Standard

Premium bedding, down comforters, in-room safe, individually decorated

Triple Room Standard

Soundproofed rooms
Individually decorated
Air conditioning
Heating
Pillow menu
Down comforter
  • Sleeps 3

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About the neighborhood

Map
Cajamarca 555, Puno, Puno, 51

What's nearby

  • Puno Cathedral - 2 min walk - 0.2 km
  • Puno Plaza de Armas - 2 min walk - 0.2 km
  • Puno Central Market - 5 min walk - 0.5 km
  • Pine Park - 7 min walk - 0.6 km
  • Puno Port - 20 min walk - 1.7 km

Getting around

  • Juliaca (JUL-Inca Manco Capac Intl.) - 66 min drive
  • Puno Station - 11 min walk
  • Paucarcolla Station - 26 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪La Casona Restaurant - ‬4 min walk
  • ‪Mojsa - ‬2 min walk
  • ‪Ricos Pan - ‬4 min walk
  • ‪Hotel Hacienda Puno - ‬4 min walk
  • ‪La Hacienda Restaurant - ‬3 min walk

About this property

Hotel Balsa Inn

Hotel Balsa Inn puts you just a 5-minute drive from Lake Titicaca. Guests looking for a bite to eat can check out Las Totoras, which serves breakfast and dinner.

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 10 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*
DONE

Offsite

    • Area shuttle within 20 km*
DONE

Other information

    • Smoke-free property
    • No alcohol allowed onsite
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Las Totoras - This restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Airport shuttle service is offered for an extra charge of PEN 90 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of PEN 50 (subject to availability)

Children & extra beds

  • Rollaway beds are available for PEN 35 per night
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20406129129

Also known as

Balsa Puno
Hotel Balsa Inn
Hotel Balsa Inn Puno
Hotel Balsa Inn Puno
Balsa Puno
Hotel Hotel Balsa Inn Puno
Puno Hotel Balsa Inn Hotel
Hotel Hotel Balsa Inn
Balsa
Hotel Balsa Inn Puno
Hotel Balsa Inn Hotel
Hotel Balsa Inn Hotel Puno

Frequently asked questions

Does Hotel Balsa Inn offer free cancellation for a full refund?

Yes, Hotel Balsa Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Balsa Inn?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Balsa Inn?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Hotel Balsa Inn?

Yes, an airport shuttle is available. The charge is PEN 90 per vehicle one-way.

What are the check-in and check-out times at Hotel Balsa Inn?

Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge of PEN 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Are there restaurants at or near Hotel Balsa Inn?

Yes, there's an onsite restaurant, Las Totoras.

What's the area around Hotel Balsa Inn like?

Hotel Balsa Inn is in the heart of Puno, a short 2-minute walk from Puno Cathedral and 6 minutes' walk from Pine Park.

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Hotel Balsa Inn Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place
MARTIN, 2-night trip

10/10 Exceptional

Great value for what you pay. Clean and decent breakfast. You cannot get more for the price.
Ilan, 1-night trip

8/10 Very good

Buena ubicación cerca de la catedral. Empleados amables y con buen desayuno. Aconsejado
Francesco, 2-night trip

10/10 Exceptional

O hotel é bem localizado. O café da manhã é satisfatório. Precisa de um pouco de atualização, mas o chuveiro é quente . Um bom custo benefício.
Fernanda, 1-night trip

8/10 Very good

Puno

Rummen var så små. Ingen utsikt från de 2 fönster som fanns. Man stirrade in i en cementvägg. Servicen var bra, trevlig perdonal.
Irene, 2-night trip

10/10 Exceptional

It was my first time to Puna, but I hit the jackpot when I booked the Hotel Balsa Inn. Close to the main plaza and the main thoroughfare with all kinds of shops and restaurants, the hotel is super convenient to all that Puna has to offer. My room was clean and comfortable, and the spacious bathroom was particularly noteworthy (hot showers are sometimes hard to find in Peru!). Everyone at the front desk was incredibly helpful -- food recommendations, arranging tours, facilitating laundry services, etc. The breakfast buffet was a highlight -- lots of freshly-prepared options to start your day on a good note. If I ever return to Puno, I won't need to do a search for accommodations -- the Hotel Balsa Inn will be my first and only reliable choice.
Corey, 4-night trip

8/10 Very good

Seem ok but no air conditioner and the water was shut down in the morning.
Myungjong, 1-night trip

10/10 Exceptional

Hotel bien ubicado, con calentador, caja fuerte en el cuarto, heater un plus, desayuno basico poco personal en la cocina no habia nada de desayunar a las 6:30 no contaron la gente que se estaban quedando en el hotel, pero por lo demas todo bien.
Roxanna, 2-night trip

10/10 Exceptional

Fácil acceso a la plaza de armas de Puno, habitación espaciosa
Jazmin, 2-night trip

6/10 Good

Vi blev flyttade till Casona plaza på grund av någon renovering så ger betygen därefter. Bra hotell, låg bra till och hade trevlig personal. Dock extremt lyhört, vaknade på nätterna för att man hörde dörrar och om grannen duschade.
2-night trip

10/10 Exceptional

Ok
freddy, 2-night trip

10/10 Exceptional

Estancia en balsas Inn

Muy atentos, desayuno muy bueno
María Luisa, 3-night trip

8/10 Very good

As expected for the price and decent location for the central plaza and port. We had arranged an early check in for 7am, and arrived a bit earlier, but were able to access our room. Decent sized twin beds. Room was a bit dated and the only window was out into the main corridor so couldn't really have the curtain open. Generally seemed clean, but the floor was a bit grubby. We had to leave early in the morning before breakfast, but they kindly arranged a breakfast for us to takeaway.
Deborah, 1-night trip

10/10 Exceptional

Hotel sencillo, pero limpio y cómodo

Muy buen servicio y colaboración del personal de recepcion
Sergio, 1-night trip

2/10 Poor

Terrible experience with their brokered taxi service. We ordered private taxi service from JUL airport to Puno via the hotel. We waited at the arrival gate until we were the last passengers left and the driver never showed us. I called the hotel multiple times, they either couldn't understand my questions in English, or deliberately led me wait without giving any response. We finally decided to take the shared van and I left a message to the hotel on Expedia where I did the booking, and the hotel staff never checked my message (not read) even after our checkout. Our check-in was also not very smooth. They couldn't find the key to our room and after 5 min of futile search had to give us another one. Our room is really weird, there is no ventilation fan in bathroom so it had a small window/opening towards outside. Except in our room it that opening was to the corridor! That raised some privacy concerns. Buffet breakfast is fairly basic but for this price no complaints. Overall I just can’t recommend a hotel that can’t keep up its promises/services especially when it was mostly relied upon.
Yu, 2-night trip

10/10 Exceptional

Hermosa habitación.

El hotel muy bien, como recién remodelado igual la habitación. Cómoda , espacio suficiente, calefacción y vista maravillosa a la montaña.
LYDIA, 2-night trip

10/10 Exceptional

Hot and powerful shower

Read the review by a Japanese traveler, he was right, this hotel has powerful hot water shower. Only block away from the main square. Lots of restaurants and at least four ice cream shops!
Bonnie, 1-night trip

6/10 Good

aaaaaaaaaaaaa aaaaaaaaaaaaa aaaaaaaaaaaaa aaaaaaaaaaaaa
3-night trip

8/10 Very good

worth it

good hotel, but compact rooms. very close to main area.
Ramesh, 2-night trip

8/10 Very good

シャワーが最高！

部屋はすごい広いわけではないけど、この価格にしては十分な広さだと思います。 全体的に古い感じはしますが、とても清潔に保たれてます。部屋には小さい机とイス、荷物を置く台があります。暖房は小型ながらパワフルで十分に部屋が暖まります。 何よりも感動したのがシャワーの温度と水圧です。熱くて気持ちのいいシャワーを浴びる事ができました。スペースも若干広めで、水はけも良かったです。ただシャワーを浴びた後の足用のマットというかタオルがなかったです。 WI-FIは最初は調子が悪かったけど、レセプションにその事を言ったらいきなり良くなりました。 スタッフも皆さん愛想が良く、とてもフレンドリーでした。レセプションには英語が話せるスタッフがいます。 朝食はパン、シリアル、フルーツ、スクランブルエッグなど一般的なものが用意されてました。 エレベーターがあるので大きな荷物を持ってる場合は便利だと思います。 立地はアルマス広場から５分ほど。レストランやツアー会社がある繁華街もその先にあります。 日中は問題ないけど、夜10時以降は周辺の治安が悪くなるそうです。
2-night trip

8/10 Very good

Hotel limpo, bem localizado e pessoal educado, mas as paredes são finas como papel e é possível ouvir os outros hóspedes cochichando.
Paulo Mateus, 1-night trip

10/10 Exceptional

Muito bom

Hotel situado perto da Plaza de armas, estacionamento perto do hotel, no hotel não tem estacionamento próprio. Quartos e banho bom. Atendimento atenciosos. café da manhã.
JOSE SERGIO, 1-night trip

8/10 Very good

L’enregistrement rapide, la propreté, la serviabilité du personnel, le petit déjeuner. Moins apprécié la clientèle bruyante à toute heure mais ceci est très probablement une généralité pour les hôtels accueillant des touristes se levant très tôt pour partir pour leur circuit organisé ...
1-night trip

10/10 Exceptional

Great place

Perfect
1-night trip

10/10 Exceptional

Good

Good stay
2-night trip