The first thing that hit me upon walking in was the bad odor, then I saw the sheets had either urine, or sperm on it, and pubic hair. I could only sit on one top sheet because the others all looked dirty. I was going to try to make do by sleeping with nothing on top but sleep on the top sheet. Then I went over to the table to get something out of my bag, and tons of roaches went scurrying. I didn't want to sleep at a soaked campsite but this did me in, and I called my husband to come get me. Then the clerk kept assuring me that it was going to be an easy refund from you, and that he did his part, and he was getting a heated when I wanted documentation of some sort, because he wouldn't let me check out saying that there was no need. Just terrible. I've tried calling you about a refund but it's been hard getting through.