Really enjoyable stay, the pet friendly room was spotless and had all the in-room amenities we needed.
Mr D
Mr D (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Great hotel.
Lovely Manor House style hotel. Friendly helpful staff. Good food, comfy bed, lovely room and bathroom. If you like modern then don’t bother but if you like a bit of class great.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 23 日
Open food packaging and contents in room. Windows been painted on arrival, which ment unable to close and secure room whilst in pool and with windows open on warm day ( bad timing). Staff did act promptly to complaint. Sauna out of order/ appear absent staff bar/ outside seating area etc
Nerys
Nerys (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 6 日
Mark
Mark (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
All good
Phillip
Phillip (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 1 日
Melissa
Melissa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Som
Som (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 19 日
Ronald
Ronald (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 14 日
Terrible
Stayed here for a week. Overall stay ok breakfast staff are brilliant. The rooms never get vacuumed the floor is disgusting and the restaurant was swarmed with flies and dead flies that hadn’t been cleared for months. Don’t eat at the restaurant it’s sub standard at best. Complained a few times to no avail. Waited to speak with the manager Claire. She refused to speak to me and told the receptionist I should email her. I was stood at reception and could see Claire but she would not talk to me. Avoid at all cost.
Jay
Jay (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 9 日
mark
mark (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 1 日
Quiet couple of days in beautiful Pembs. Central location was a great convenience for exploring the area.
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 27 日
Nice location, beautiful surroundings.
Hue
Hue (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 6 日
A pleasant stay. Hotel could do with a lick of paint and deep clean but for the price we paid it was not be expectedd. Liked the pool area. Young staff in the restaurant very helpful, one lady made us feel like a burden. Overpriced food for the quality.
Gemma
Gemma (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 6 日
Lovely facility in a super setting. Looked after very well.
Terence
Terence (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 31 日
Great hotel. The room was huge with comfy bed. I only stayed one night with a very early start the next day so didn't get to sample any extras.
Would happily stay here again
Paul
Paul (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 20 日
Hi,
I would like to know where I can email regarding my stay at the hotel?
It is advertised as a spa hotel however the sauna is only on on two days per week which is not clear at all, the steam room was barely warm. The young lady on reception couldn’t answer basic questions like when is the spa open tomorrow. The room we stayed in was lovely but we had gone there expecting to have spa facilities and not just be able to swim in a very chilly pool. I chatted with the gentleman at the bar and he seemed to know more about the spa than we were told. It’s only even running the sauna on a Tuesday and Thursday and they alternate that with the steam room. For a cost of £170 with no food and practically no spa I feel it is terribly over priced and considering it’s part of best western I do feel there should be a standard of service or at least honesty about what is offered. They also do not take any cash on site which again isn’t an issue but I do feel that must be advertised.
Connie
Connie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Excellent
Ye
Ye (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Lovely quiet stay, good breakfast and spar. Close to Pembroke and Tenby. Clean, tidy and excellent staff from book in, breakfast to book out.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Impressive hotel
It was amazing. We had a lovely warm welcome and felt relaxed from the start. We enjoyed spending time in the pool, spa area.
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 16 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
All good
Exactly what you expect
Steve
Steve (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 30 日
If you want to stay in a room surrounded by scaffolding up a set of stairs then this is the place to stay. My 80 year old mother struggled to use the stairs or locate her room in the dark. This was particularly upsetting after attending a wake and we were given no warning about either the room location or the scaffolding. Definitely not what you might expect from a 5 star hotel or the prices charged. When booking I deliberately opted for breakfast to be included but on arrival was told it was not included. Please be very careful to check of you are expecting breakfast to be included.