Check in process was a disaster, they gave us a room 3 hours later with no information. The manager was really rude and gave us a really bad first impression.
Thankfully during the stay the staff from the restaurant/bar and another lady that works at the reception helped us a lot and were very friendly.
Hotel is nice and quiet, but far from the main resorts.
Mailyn
Mailyn (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 23 日
Horrible, las habitaciones viejas y sucias, me toco que dejaron un rastrillo de cliente anterior.
La actitud de los trabajadores de mal genio.
El que te transporta de horrible actitud.
La comida fatal parece vomito.
Las regaderas tan viejas y oxidadas.
Los sanitarios no bajan.
Cero recomendable
Wenceslao
Wenceslao (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 21 日
Other than the horrible food poisoning I got from one of the all-inclusive restaurants on my last evening at the Sports Illustrated Resort in Cap Cana, Punta Cana, my vacation was great. It is one of the most beautiful places and grounds, as well as pools you will find anywhere. Just be wary of what you eat.
My food poisoning started after eating dinner at the Bambino Italian Restaurant, which is part of the Sports illustrated Villas and Resort complex. I knew something wasn’t right by the end of my meal and barely made it back to my room. I traveled solo and even tried to contact the front desk multiple times while sick thinking I may have to go to the hospital. Unfortunately, no one was picking up the phone in the lobby during my multiple attempts. Thank God I’m okay now (just wiped out, still very queasy, and exhausted from the dehydration), but the beauty of the grounds and Cap Cana in general is what I will hold on to.
Michael
Michael (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 17 日
Leslie
Leslie (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 17 日
Wonderful the staff was attentive and kind. I had a wonderful time. We will definitely return
Lithuania
Lithuania (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 17 日
This was my 1st international trip. Was amazing. Overall I enjoyed EVERYONE. so helpful. Gonna break it up by pros & cons.
Pros:1. BEAUTIFUL property
2. Great & friendly staff
3. Property overall tranquil & relaxing
4.Good food selection.
5. Each night buffet set up was NICE.
6.ROOMS were so clean..My villa nice
7. Staff cleaned everyday & refilled fridge & tidy up my room. Perfect job. On point.
8.Property felt safe to walk.
9. Wait staff went above & beyond. Made me special surprise for my birthday
10. Bed was TOO comfortable.
11. View of the property nice & great overall layout of the hotel.
12. Front desk were accommodating.
Cons (very few)
1. Area to my villa not well lit dark on walking paths.
2. Some mold on properties buildings but not too bad. Its a HUMID country
3. Some just a few of staff didnt speak enough English to communicate.
4. Not alot of shops alot of empty spaces.
5. Prices for SIMPLE food @ shops are HIGH.
6.I just didnt want to come home too peaceful.
7. This hotel sppiled me because ended up having stay @ different hotel flight got cancelled
Andrea Denice
Andrea Denice (4 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 12 日
Nice resort on the Marina, transportation on the to the beach mins away staff very nice, helpful.still being remodeled. We had a great time
Nancy
Nancy (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 11 日
Excelente
Alexis
Alexis (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 11 日
Terrance
Terrance (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 10 日
Muy buen lugar, excelentes servicio y limpieza. Buena vista y Johan en recepción se porto muy bien con nosotros.
Jayson
Jayson (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 9 日
Great layout at a marina with surrounding waters, providing plentiful open spaces from the resort, and restaurants and restaurant with wonderful buffet and food.
Elvire
Elvire (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 7 日
Great staff and hospitality.
Michael
Michael (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 3 日
Fiancé and I really loved our stay here, the staff was amazing, specially our concierge Alvi that made us feel at home and heard every step of the way with all our needs. Would definitely recommend if you are looking for a quiet, relaxing environment that is also pet friendly.
Christopher
Christopher (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 27 日
Melvin
Melvin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 24 日
The property is beautiful, the servers were awesome, they treat you like family, the food was good, beautiful ambiance, they go out of their way to entertain you, the front staff is amazing, they helped us out being to my husband disability walking, we had a great time
Dennis
Dennis (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 22 日
The staff was amazing and the activities were fun. The property needs some renovation but the room was spacious. Overall I enjoyed myself.
Courtney
Courtney (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 22 日
Seemed a little off with how they handle check ins etc. we waited too long to get checked in. Only option for food was too limited. Not much to do overall but if you want a quiet it’s the perfect place. Be prepared to walk. It’s a huge place!
Kristina
Kristina (1 晚浪漫旅程)
Orbitz 真實旅客評價
2/10 欠佳
2025 年 1 月 21 日
We had to wait till 5:30 pm to get in the room .. all three of our rooms were not ready . They put us in a nice suite . We lost power for an hour and had to wait in the dark for them
To send someone to help us. I had to text my friend to walk to desk as the phones do not work in the rooms . It has potential if they can work on service . My husband is very upset and wants a refund or something .