The staff was very friendly, the hotel is old, the shower doors were falling apart. The king bed was not king, because the gap between the headboard and matress was 6 inches. The trash truck showed up at 5am, I didn't get much sleep! I specifically booked this hotel for the Hot tub/Jacuzzi and of course it was NOT working! But the room cost more than locale hotels, because it had this amenity. They said i could have canceled the room for free, but i was already committed for a flight the next day. Im very disappointed for an IHG hotel. I wont be using these hotels again, and stay in a lot of hotels.