The check in was a little rough-and the receipt has the wrong address for me as well. Don’t k ow how that would happen. Like REALLYwrong-I live in New York on East street and this had my name with an address in Las Vegas Nevada
Christina
Christina (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 16 日
Hotel is under reservation and did not tell us until we were checking in. The whole hotel reaked of chemicals. The night front desk person was rude. We had to go to hotel next door to use the pool, was limited to 30 minutes but another family that was in there way longer than 30 minutes was never told to leave.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 27 日
Doreen L
Doreen L (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 20 日
kimberlee
kimberlee (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 27 日
Alycia
Alycia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 31 日
Excellent property with very friendly and knowledgeable staff
Haggai
Haggai (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 31 日
Nothing special
charles benjamin
charles benjamin (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 31 日
Kurt
Kurt (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 30 日
Good hotel, friendly staff
Ana
Ana (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 30 日
Very quiet, comfortable and spacious. Perfect for our travels.
Robert
Robert (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 27 日
Paula
Paula (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 26 日
The breakfast and room
Jennifer
Jennifer (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 7 日
Jessica
Jessica (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 12 月 4 日
The pool had what I can only call a “skim layer” on it. From desk said it was a busy weekend and lots of kids not showering before entering causes it. We had a 12 checkout but as we were changing in our room at 10:45 housekeeping unlocked the door without knocking and came in. We called out and they excused them selfs and back out. Front desk said, sorry but no explanation on why they just walked in to our room. Not a great stay at all. The attendant at check in was pleasant. The apples at breakfast on our last day were wrapped in plastic wrap. I grab one to take to our room, unwrapped it and it was rotten. Stayed in Syracuse many times, first time at this hotel but left with a very bad experience, didn’t get to go into the pool.
Delta
Delta (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 2 日
Our room was very spacious and more than enough room for the three of us. The hotel was nice and the breakfasts were great. However, one of the main reasons I chose this location was for the pool. My 4 year old loves to swim so we wanted to swim everyday of our three day stay. Unfortunately the pool was FREEZING. We attempted to swim one day and my daughters teeth started to chatter. When I spoke to the front desk they advised that the pool was 80 degrees, which was clearly false. They was a tarp over the ceiling in the pool which suggested to me that the dehumidification unit was broken, likely the reason the water was cold. When I brought this up with Melissa she brushed me off. I wasn't pleased with her reaction to the situation, basically suggesting I was off my rocker. I let it go but if you are planning on using the pool here make sure to check with them that they have fixed all their issues.
Melanie
Melanie (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 28 日
Alicia
Alicia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 26 日
Great service by the front desk, breakfast, and cleaning staff.
Christian
Christian (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 11 月 19 日
Donna
Donna (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 12 日
The breakfast had great variety for various dietary needs.
Adrianne
Adrianne (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 9 日
Carol
Carol (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 5 日
Ryan
Ryan (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 27 日
I tried to cancel this reservation and have been unable to teach anyone at Expedia.
Please contact me at 845.443.3374
Ricardo
Ricardo (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 21 日
We only stayed for one night to attend a wedding nearby and it was lovely. The staff was friendly and the whole property looked wonderful. My husband and I both agreed we would stay there again.