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Hotel Santander Plaza

3.5 star property
Hotel with restaurant, near La Aurora Zoo

Choose dates to view prices

Photo gallery for Hotel Santander Plaza

Executive Room, Kitchenette | In-room safe, free WiFi, bed sheets - Hotel Santander Plaza (Guatemala City)
Front of property - Hotel Santander Plaza (Guatemala City)
Meeting facility - Hotel Santander Plaza (Guatemala City)
Executive Room, Kitchenette | Private kitchenette | Coffee/tea maker - Hotel Santander Plaza (Guatemala City)
Master Suite, Kitchen | Private kitchen | Coffee/tea maker - Hotel Santander Plaza (Guatemala City)
In the heart of Guatemala City, Hotel Santander Plaza offers a welcoming atmosphere with a free full breakfast and helpful staff. Unwind in the bar or stay connected with in-room WiFi, and take advantage of dry cleaning services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free airport shuttle
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
$98 nightly
The total price is $120
Dec 22 - Dec 23
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Room, Kitchenette

Executive Room, Kitchenette | In-room safe, free WiFi, bed sheets

Executive Room, Kitchenette

8.4 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout drapes/curtains
Private bathroom
  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette | In-room safe, free WiFi, bed sheets

Junior Suite, 2 Double Beds, Kitchenette

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout drapes/curtains
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, Kitchen

Master Suite, Kitchen | In-room safe, free WiFi, bed sheets

Master Suite, Kitchen

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Renovated in 2011
  • 614 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Executive

In-room safe, free WiFi, bed sheets

Double Room Executive

  • 365 sq ft
  • Sleeps 4

View all photos for Triple Suite Junior with Sofa

In-room safe, free WiFi, bed sheets

Triple Suite Junior with Sofa

  • 419 sq ft
  • Sleeps 5

View all photos for Triple Room Master

In-room safe, free WiFi, bed sheets

Triple Room Master

  • 613 sq ft
  • Sleeps 5

Similar properties

View from property
Best Western Plus Hotel Stofella
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,000 reviews
$90 nightly
The price is $111
Dec 26 - Dec 27
Total with taxes and fees
Best Western Plus Hotel Stofella
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About the neighborhood

Map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala

What's nearby

  • Avenida La Reforma - 5 min walk - 0.4 km
  • Plaza Fontabella Shopping Center - 5 min walk - 0.4 km
  • Oakland Mall - 9 min walk - 0.8 km
  • Embassy of Mexico in Guatemala - 14 min walk - 1.2 km
  • U.S. Embassy in Guatemala - 16 min walk - 1.4 km

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive
  • Free airport shuttle

Restaurants

  • ‪Restaurante La Poza - ‬3 min walk
  • ‪The Box Lounge - ‬1 min walk
  • ‪Hacienda Real - ‬2 min walk
  • ‪Mr Sushi Zona 10 - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬3 min walk

About this property

Hotel Santander Plaza

Hotel Santander Plaza is just 2.8 mi (4.5 km) from the airport and offers a free shuttle (available on request). You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, La Aurora Zoo and Paseo Cayala are within a short drive. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 26 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 26 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Free airport shuttle from 8:00 AM to 2:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • 30-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GTQ 200 per pet, per night

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number si

Also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Does Hotel Santander Plaza offer free cancellation for a full refund?

Yes, Hotel Santander Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santander Plaza?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 26 lbs per pet. There's a charge of GTQ 200 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Santander Plaza?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Santander Plaza?

Yes, a free airport shuttle is available from 8:00 AM to 2:00 PM on request.

What are the check-in and check-out times at Hotel Santander Plaza?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

Are there restaurants at or near Hotel Santander Plaza?

Yes, there's an onsite restaurant.

What's the area around Hotel Santander Plaza like?

Hotel Santander Plaza is in Zona 10, a short 5-minute drive from La Aurora Intl. Airport (GUA) and 20 minutes' walk from La Aurora Zoo.

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Reviews

Hotel Santander Plaza Reviews

8.2

Very Good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.4

Eco-friendliness

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, with a wide variety of options and excellent service. (18 reviews)
  • The airport shuttle service was reliable and convenient, with one driver even waiting for guests who arrived late. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Breakfast
Service staff
Location
Airport
Room
Restaurant
Airport transportation
Food
Bed
Shuttle

Reviews

8/10 Very good

Breakfast and staff were excellent
Ambrocio, 2-night trip

8/10 Very good

Clean, pleasant, comfortable, close to everything
Antonio, 1-night trip

10/10 Exceptional

Very good location, staff members were very polite and helpful.
reyna, 1-night trip

10/10 Exceptional

Clean and great breakfast
Hugo, 1-night trip

10/10 Exceptional

It is a small hotel with a personal service. It is located a few minutes from the airport in a very nice area. The staff is very friendly and cooperative. For ten dollars you get a taxi to the airport.
JOSUE, 1-night trip

10/10 Exceptional

Amazing hotel and the staff are awesome! When I return, I will definitely stay.
MALINDA, 3-night trip

10/10 Exceptional

Plaza Santander, good place to stay and enjoy very good.
Moisés, 1-night trip

10/10 Exceptional

Well located hotel, close to the airport and several restaurant options within walking distance Very good complimentary breakfast
Ricarte, 1-night trip

8/10 Very good

It was nice, breakfast was very good, close to shopping area,Staff was very polite, friendly and respectful.
Mirna, 1-night trip

10/10 Exceptional

Excellent service and location!!!
Alejandro, 1-night trip

10/10 Exceptional

It was a great room, great service, and very clean for our family of 4.
Denise, 1-night trip

10/10 Exceptional

Conformable hotel with helpful staff.
Jennell, 1-night trip

10/10 Exceptional

Breckfast was fabulous with full meals juice, fruit, table cloths and attentive waiters. Dining options near by like le maison were outstanding. Beds were comfortable and the small greenhouse have nice natural light. PILLOWS WERE PERFECT.
Colleen, 1-night trip

10/10 Exceptional

The staff were very kind. The breakfast was delicious and the beds were comfortable
Anna Megan, 1-night trip

10/10 Exceptional

Pleasant, quiet hotel. Convenient to the airport. Good breakfast.
Wendy, 1-night trip

8/10 Very good

Good value with a convenient location

I stayed the evening with my wife prior to an international flight departure. Staff very friendly, room clean & adequate. Airport shuttle and included breakfast weren't available considering our early departure.
Shaun, 1-night trip

10/10 Exceptional

Very clean, staff was great. The breakfast was awesome and delicious. I’ll be back soon.
Manuel, 7-night trip

8/10 Very good

Nice place to stay

Big room. Nice neighborhood. Good breakfast.
candace, 3-night trip

10/10 Exceptional

As with anything in Guatemala, things may go wrong periodically, but when things went wrong they were quickly resolved. I am overjoyed by the staff, and everyone treated me with kindness and respect even though I barely spoke the language.
Jason, 1-night trip

10/10 Exceptional

I loved the complimentary breakfast & coffee! It was delicious & the service was pleasant! If you don’t mind light noise, this a great place to crash.
Jessie-Ruth, 1-night trip

10/10 Exceptional

We had a 1 day stop over in Guatemala City. The hotel was close to the airport and had a driver waiting for us on arrival. Very helpful and friendly staff. Delicious breakfast. Close to lots of shopping, food and sights in Zina 10
jennifer, 1-night trip

10/10 Exceptional

Better than expected. The room was clean and very comfortable. Bed was great! They were amazing and let us store luggage while we did a 2 night trip to Tikal. Everyone that worked there was helpful and nice. 2 blocks to a shopping center that has many eating options.
Yasmin, 1-night trip

8/10 Very good

Clean but basic rooms, nice beds, friendly staff. Decent breakfast. The property could use some updates. The airport shuttle runs only Monday-Friday in the morning until 2 pm.
Brian, 1-night trip

10/10 Exceptional

Good attention. Delicious breakfast.
EMERITA, 4-night trip

10/10 Exceptional

It was exactly what I needed. Spacious bedroom. Accommodating staff. Excellent breakfast.
Marta, 1-night trip