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Hotel Santander Plaza

3.5 star property
Hotel with restaurant, near La Aurora Zoo

Choose dates to view prices

Photo gallery for Hotel Santander Plaza

Private kitchen
Private kitchenette
Front of property
In-room safe, free WiFi, bed sheets
Meeting facility
In the heart of Guatemala City, Hotel Santander Plaza offers a welcoming atmosphere with a free full breakfast and helpful staff. Unwind in the bar or stay connected with in-room WiFi, and take advantage of dry cleaning services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Free airport shuttle
  • Room service
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is HK$764
HK$932 total
includes taxes & fees
21 Nov - 22 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Room, Kitchenette

In-room safe, free WiFi, bed sheets

Executive Room, Kitchenette

8.4 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout curtains
Shower/bath combination
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

In-room safe, free WiFi, bed sheets

Junior Suite, 2 Double Beds, Kitchenette

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, Kitchen

In-room safe, free WiFi, bed sheets

Master Suite, Kitchen

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Renovated in 2011
  • 57 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Executive

In-room safe, free WiFi, bed sheets

Double Room Executive

  • 34 sq m
  • Sleeps 4

View all photos for Triple Suite Junior with Sofa

In-room safe, free WiFi, bed sheets

Triple Suite Junior with Sofa

  • 39 sq m
  • Sleeps 5

View all photos for Triple Room Master

In-room safe, free WiFi, bed sheets

Triple Room Master

  • 57 sq m
  • Sleeps 5

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About the area

Map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala

What's nearby

  • Oakland Mall - 10 min walk - 0.8 km
  • Embassy of Mexico in Guatemala - 14 min walk - 1.2 km
  • U.S. Embassy in Guatemala - 16 min walk - 1.4 km
  • La Aurora Zoo - 17 min walk - 1.5 km
  • Paseo Cayala - 5 min drive - 3.6 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 5 min drive
  • Free airport shuttle

Restaurants

  • ‪The Box Lounge - ‬1 min walk
  • ‪Restaurante La Poza - ‬3 min walk
  • ‪Hacienda Real - ‬2 min walk
  • ‪Mr Sushi Zona 10 - ‬2 min walk
  • ‪Urban - ‬3 min walk

About this property

Hotel Santander Plaza

Hotel Santander Plaza is just 2.8 mi (4.5 km) from the airport and offers a free shuttle (available on request). You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, U.S. Embassy in Guatemala and La Aurora Zoo are a short five-minute drive away. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 26 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 12 kg per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Free airport shuttle from 8:00 AM to 2:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • 30-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GTQ 200 per pet, per night

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number si

Also known as

Hotel Santander Plaza Guatemala City
Hotel Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Does Hotel Santander Plaza offer free cancellation for a full refund?

Yes, Hotel Santander Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santander Plaza?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 12 kg per pet. There's a charge of GTQ 200 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Santander Plaza?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel Santander Plaza?

Yes, a free airport shuttle is available from 8:00 AM to 2:00 PM on request.

What are the check-in and check-out times at Hotel Santander Plaza?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.

Are there restaurants at or near Hotel Santander Plaza?

Yes, there's an on-site restaurant.

What's the area around Hotel Santander Plaza like?

Hotel Santander Plaza is in Zona 10, a short 5-minute drive from Guatemala City (GUA-La Aurora Intl.) and 18 minutes' walk from U.S. Embassy in Guatemala.

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Reviews

Hotel Santander Plaza Reviews

8.2

Very good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.4

Eco-friendliness

7.6

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as delicious with a variety of options. (16 reviews)
  • The airport shuttle service was reliable and convenient, with one driver even waiting for guests who arrived late. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Breakfast
Service staff
Location
Airport
Room
Restaurant
Airport transportation
Bed
Food
Value

Reviews

10/10 Exceptional

It is a small hotel with a personal service. It is located a few minutes from the airport in a very nice area. The staff is very friendly and cooperative. For ten dollars you get a taxi to the airport.
JOSUE, 1-night trip

10/10 Exceptional

It was a nice property wish there was no construction going on but thats no one's fault
Wernner, 1-night trip

10/10 Exceptional

Plaza Santander, good place to stay and enjoy very good.
Moisés, 1-night trip

10/10 Exceptional

Amazing hotel and the staff are awesome! When I return, I will definitely stay.
MALINDA, 3-night trip

8/10 Very good

I love the location of this hotel
Rodrigo, 1-night trip

8/10 Very good

Great location and good rates.
Oliver, 2-night trip

10/10 Exceptional

Cleanest
Cesar, 1-night trip

8/10 Very good

It was nice, breakfast was very good, close to shopping area,Staff was very polite, friendly and respectful.
Mirna, 1-night trip

10/10 Exceptional

Spacious clean room and courteous staff at the front desk.
Somanadevi, 1-night trip

6/10 Good

I like that it was walking distance to stores and bars/restaurants.
Jenifer, 1-night trip

10/10 Exceptional

I love the service, and food was yummy 😋

10/10 Exceptional

The staff were friendly and accommodating.
Naomi, 2-night trip

10/10 Exceptional

The staff treated me very good satisfying all my needs
Giovanni, 1-night trip

8/10 Very good

FAir price for our short stay
Francisco, 1-night trip

10/10 Exceptional

I loved the complimentary breakfast & coffee! It was delicious & the service was pleasant! If you don’t mind light noise, this a great place to crash.
Jessie-Ruth, 1-night trip

10/10 Exceptional

Na
Roxana, 1-night trip

10/10 Exceptional

I had an excellent time with you
Stephen, 3-night trip

6/10 Good

I think the Furnishure is out dated spec the tv
zahira, 2-night trip

10/10 Exceptional

.
Scarlet, 1-night trip

10/10 Exceptional

Excellent for
Rosa, 3-night trip

8/10 Very good

All good
JOEL, 1-night trip

8/10 Very good

Close to malls and restaurants. I didn’t like amenities and servise wasn’t enough clean.
MERCEDES, 1-night trip

10/10 Exceptional

We enjoyed our stay. Ad said restaurant and bar but only breakfast on site. Their are choices nearby for food and drink. They let us check in early and room was nice. Safe was not secure but I believe they are working on updating that. I would stay again.
1-night trip

10/10 Exceptional

Its just the noise outside from cars but so far excellent.
Renato, 3-night trip

8/10 Very good

Clean, spacious, comfortable, especially after roughing it a week in other accommodations outside of the city. Breakfast room was downright elegant. Airport shuttle made a special run just for me. Only, only fault I could find was the mini fridge freezer was frosted over, but I didn’t need it anyway.
Dana, 1-night trip