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Sunstar Hotel Zermatt

3.5 star property
Mountain hotel with outdoor pool, near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunstar Hotel Zermatt

Front of property
Outdoor dining
View from property
Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes
Free toiletries, hair dryer, towels

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Ski facilities
    Ski facilities
  • Pet friendly
    Pet friendly
  • Pool
    Pool
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Sauna
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station
Feel at home
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room (Compact - Matterhorn)

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Single Room (Compact - Matterhorn)

Highlights

Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Free bottled water
Cable/satellite channels
Daily housekeeping
  • 161 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Compact)

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Double Room (Compact)

Highlights

Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Free bottled water
Cable/satellite channels
  • 226 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Compact - Matterhorn)

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Double Room (Compact - Matterhorn)

Highlights

Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Free bottled water
Cable/satellite channels
Daily housekeeping
  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

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9.6 out of 10, Exceptional, (565)
The price is $386
includes taxes & fees
$363 per night
Nov 27 - Nov 28
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About the neighborhood

Map
Untere Mattenstrasse 50, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 5 min walk - 0.5 km
  • Zermatt - Furi - 9 min walk - 0.8 km
  • Sunnegga Ski Resort - 17 min walk - 1.4 km
  • Zermatt-Furi Gondola - 17 min walk - 1.5 km

Getting around

  • Sion (SIR) - 105 min drive
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Station - 4 min walk
  • Zermatt Gornergratbahn Station - 5 min walk
  • Free train station pick-up

Restaurants

  • ‪Golden India - ‬4 min walk
  • ‪Fuchs - ‬4 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬5 min walk
  • ‪Snowboat Bar - ‬5 min walk
  • ‪Zer Mama Bistro - ‬4 min walk

About this property

Sunstar Hotel Zermatt

Sunstar Hotel Zermatt offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a sauna are other highlights.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 44 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Free train station pick-up

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Ski passes
  • Shopping
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Ski lessons nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (861 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1961
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • An outdoor pool
  • Sauna

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Free stocked minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Renovations and closures

The property is closed between April 18 and May 20.

Children & extra beds

  • Rollaway beds are available for CHF 25 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Pets are allowed for an extra charge of CHF 25 per pet, per night

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Sunstar Zermatt
Sunstar Hotel Zermatt
Sunstar Style
Sunstar Style Hotel
Sunstar Style Hotel Zermatt
Sunstar Style Zermatt
Sunstar Zermatt
Sunstar Hotel
Sunstar Hotel Zermatt Hotel
Sunstar Hotel Zermatt Zermatt
Sunstar Hotel Zermatt Hotel Zermatt

Frequently asked questions

Is Sunstar Hotel Zermatt currently open?
The property is closed between April 18 and May 20.
Does Sunstar Hotel Zermatt offer free cancellation for a full refund?
Yes, Sunstar Hotel Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sunstar Hotel Zermatt?
Yes, there's an outdoor pool.
Are pets allowed at Sunstar Hotel Zermatt?
Yes, dogs are welcome. There's a charge of CHF 25 per pet, per night. Food and water bowls are available.
Is parking offered on site at Sunstar Hotel Zermatt?
Sorry, there's no onsite parking at Sunstar Hotel Zermatt.
What are the check-in and check-out times at Sunstar Hotel Zermatt?
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Sunstar Hotel Zermatt and nearby?
Have fun with activities like cycling, hiking, and rafting, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a garden.
Are there restaurants at or near Sunstar Hotel Zermatt?
Yes, there's an onsite restaurant.
What's the area around Sunstar Hotel Zermatt like?
Sunstar Hotel Zermatt is a short 4-minute walk from Zermatt (QZB-Zermatt Train Station) and 5 minutes' walk from Zermatt–Sunnegga Funicular.

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

The view from the balcony was breathless. The staff was very friendly, and the service and the hotel's amenities were great.
Elena, 3-night family trip
Verified Expedia guest review

6/10 Good

Breakfast was awful recycled food from days before. First day my blow dryer broke but it was fixed the next dsy
Cynthia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel in Zermatt, walking distance to the train up to gornergrat or the sunnegga funicular. Very nice, helpful staff.
Anthony, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Adan, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great place friendly people
From the check in to breakfast and check out everyone was super friendly and accommodating. The room was modern with very nice details . The photo is a view from my balcony on the second floor
floyd, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it! Very friendly, good breakfast. I enjoyed the hot tub! Great views
Eli, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zermatt nice
Close to the train station. Clean and friendly. Great breakfast included with the room. Walkable town with great early season skiing. You don’t need a room with a view of the Matterhorn because you’re going to ride the lifts and get pictures up close anyway. While it’s expensive to visit (eat out and shop) the Sunstar was reasonable and we’ll worth the stay.
Richard, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Satyam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a wonderful experience! I recommend this property for： 1. Stunning view of the village and Matterhorn from the balcony of my room 2. Very good breakfast buffet 3. Well-designed room with nice decorations and lights 4. Staff speaks excellent English 5. 5 min to the train station, the main shopping street and Gornergrat Bahn station, 2 min walk to Sunnegga station 6. Lastly, when I checked out, there were pouring rain. The staff kindly drove me to the train station!
Hai Wei, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, friendly staff, quiet and good view.
Yu-Fang, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful location with gorgeous surrounding mountains. Easy access to train station and hiking trails.
Mary Jane, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful stay
The hotel rooms are in very good condition and the views are spectacular.
Josue, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Our favorite of all the hotels
Warm hotel with super friendly staff. We cracked a window every night and loved falling asleep to the mountain air and the sound of a near by creek. Waking up to crisp mountain air and a view of Zermatt isn’t a half bad way to start the day. Breakfast was above average and the dining room and patio were perfect.
View from our room.
Brock, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Beautiful property and located in a perfect place. make sure to get the 4th floor to get the full beauty of amazing mountains and water stream flowing by. overall great experience.
yogendra, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved the staff, the stunning view of the Matterhorn (pay the extra dollars, it’s worth it cause the balconies were like an extra room in the hotel!), breakfast was one of the best I had in Switzerland. Convenient to everything yet not packed in with hordes of other hotels and people. Close to the (free) bus stop so didn’t have to walk to the base of the mountains every day. Perfect place at a good price. Also the spa downstairs was my 6 year old kids favorite part of Zermatt outside of zip lining!
2-night family trip
Verified Travelocity guest review

10/10 Exceptional

Good location, clean room and friendly staffs. My family and I had a very enjoyable stay.
3-night trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Ebookers guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Tom, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

The staff working the front desk was very helpful to me throughout my stay. The room was clean and spacious, and the hotel had an excellent wellness spa in the basement. Great breakfast buffet as well.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyable stay
Convenient location, nice breakfast buffet with lots of choices, clean and comfy room with generous free mini bar in the room with free refillable bottled drinks
3-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Housekeeping was good. Pleasant scent upon returning to room after housekeeping. Though more toiletries such as cotton pads/buds and availability of a electric kettle to boil water would be much appreciated.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We made good use of the sauna, hot tub and Turkish bath. The breakfast buffet was excellent and full of choices for everyone.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

The room was just as perfect as pictured and the views of the Matterhorn were breathtaking. One of our favorite hotels on our trip in Switzerland.
1-night romance trip
Verified Expedia guest review