This is a lovely hotel with great views of the Matterhorn. The staff was very friendly and helpful. The room was fabulous. And even had views of the mountains from the very nice bathroom. We can’t say enough good things about this hotel!
Ruth
Ruth (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Teresa
Teresa (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 25 日
We booked a room with Matterhorn view and terrace. All we could see was a crane and building site that blocked the view in a way that you couldn’t take a photo because of the crane. We paid over $400 for this room. The manager decided we could still see the mountain so there was no grounds for complaint. We should have been advised by the hotel that there was construction going on. They must have been aware of this as they also provided earbuds to block noise. All in all the hotel is ok, nothing special, but the managers handling of our situation was beyond disappointing.
Vicki
Vicki (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 25 日
Absolutely perfect way to stay in Zermatt. Views that don’t break the bank, a staff that’s welcoming, accommodating, and kind, with amenities to match. Close enough to everything, but a block or two off to capture additional quiet and calm.
Daniel
Daniel (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 17 日
Best view in town!
We received a generous room upgrade without asking upon arrival and the staff was very friendly. Breakfast was delicious while our view of the Matterhorn was breathtaking. We’ll definitely be back next time we visit Zermatt!