The second day of stay the breakfast ran out of pancakes. The housekeeping never been performed during my stay. The TV remote control didn't work the last day and the TV apps did not work properly.
Carlos
Carlos (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 17 日
Arilson
Arilson (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 15 日
The only complaint that I have concerns billing. There definitely seemed to be some type of issue when I checked in but I was told that everything was fine. When I got home I saw that my bank was billed twice for the amount of my stay. First when I checked in and again when I checked out. I have made a number of attempts to call and hopefully correct the issue but I have yet to get anyone to answer. I have now turned it over to my bank
RICHARD
RICHARD (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 13 日
Key card kept deactivating, sheets were stained, pillows flat and I asked for some more and they had none to offer. Fire alarm goes off at 10 at nights. The yard had trash all over it.
Wendy
Wendy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 30 日
Larry
Larry (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 23 日
Good!
Good stay
michael
michael (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 21 日
Room wasn't cleaned & sheets were dirty. I had to go buy cleaning supplies & use my own bedding.
Vanessa
Vanessa (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 20 日
Roaches! Even In the bed if was so disgusting I woke up to roaches flattened underneath me which means i slept on them. Never will I give this place $200 of my money
Jennifer
Jennifer (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Great staff at the front desk and very knowledgeable and helpful.
Joshua
Joshua (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 2 日
Don't stay here
I travel extensively today was the first time my life-saving service dog was denied entry in a hotel lobby. The desk clerk was the rudest individual I've ever encounter. I carefully explained federal law to him, he bluntly stated, "he doesn't care about the law." If you care about disabled veterans don't stay here.
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Room was clean. Bed was very comfortable. The staff was great
Jodi
Jodi (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 26 日
The day was wrong so I have to pay again as walk in
Giorgio
Giorgio (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 25 日
Check in was easy, room was okay not extremely dirty but linens were not clean and towels were stained, wouldn’t walk across floors barefoot, staff was super nice and helpful, internet and tv was very intermittent. Jacuzzi was clean with plenty of hot water to enjoy. Rooms are a bit noisy. The fenced in dog area need maintenance and cleaned grass was high and people not picking up after their pups. The outdoor seating over looking town was nice.
shelly
shelly (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 22 日
LAURA A
LAURA A (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Joseph
Joseph (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 20 日
Na
Kristina
Kristina (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 19 日
Rooms are old and dirty. Water pressure awful and beds hard as rocks. But Helen is a veautiful town
ChrisAnne
ChrisAnne (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 17 日
Helen red roof is goals for Christmas
Just the best ever to be honest
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 16 日
Red Roof Inn Helen GA
No kleenex in room. Every time we turned the tv on we had to go to back of tv to correct the source. It was defaulted to the wrong one. Poorly insulated. Could hear people upstairs & next door. The 1st day we asked for no room service. However the next 2 days we never got room service. Had to go get our own toiletries from the office.
The room was very clean when we got there and smelled good.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 15 日
This was a good property. Wasnt looking for 5 star as it was only 1 night. We woke up to a leak in our room, from an adjoining room (no door). We were told we would get a discount on our room due to our clothes getting soaked from the leak. The discount never happened, but it was a good stay considering the circumstances.
Tasha
Tasha (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 14 日
Thank you so much for a great weekend! Made a college couple very happy!
Nacho
Nacho (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 14 日
Amy
Amy (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 14 日
Terrible decision to stay there
ANTHONY
ANTHONY (2 晚行程)
Travelocity 真實旅客評價
4/10 一般
2025 年 4 月 14 日
Had terrible stay room was not clean and no shower curtain,and tv was not working till last night.
ANTHONY
Travelocity 真實旅客評價
2/10 欠佳
2025 年 4 月 13 日
Hotel room was filthy and clearly uncleaned or poorly cleaned. Crap on the toilet seat, big glob of hair stuck to the side of the tub, giant puddle of blue hand soap all around the coffee maker on the bathroom counter, floors were filthy and seems like they haven’t been vacuumed or mopped for a couple stays. Staff was friendly and helpful, but that doesn’t make sleeping in a room you know isn’t clean any better.