We were booked at a different hotel and when we got there we found out the hotel was in a horrible condition that we had to leave right away. Thankfully Hyatt Place had few available rooms. We were able to book the room and check in within less than 30 minutes. They were nice, welcoming, and made our stay comfortable. We weren't able to park in the garage for one night, and they took off the charge for that day. Thank you for everything!
Tala
Tala (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 13 日
Cold showers!
There was no hot water in the sink or shower. There was a dirty towel from the previous guest hanging on the back of the bathroom door and there was no bedding for the pull out sofa.
Lisa
Lisa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 9 日
Joey
Joey (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 7 日
thad
thad (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 4 日
Not good anymore
Room condition was very bad.
Abhay
Abhay (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Bruce
Bruce (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 4 日
Mary
Mary (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 2 日
Liked the first night so much I booked again!
I have to say that EVERYONE was so darn nice! I liked my stay so much that I booked a second day! Thank you Safari for being so kind and welcoming when I checked in and thank you to the very kind desk clerk that made sure I was booked the second day (it was about 630 in the morning on Wednesday). I forgot to get her name but she was so nice and got me all set up in the same room for another night!
Douglas
Douglas (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 25 日
Payton
Payton (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
SHAUN
SHAUN (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 24 日
Disappointed
The pull-out couch bed had holes in it the beds were uncomfortable and the pool was questionable so we didn't let our kids swim in it the staff was extremely friendly and the breakfast was pretty good..... but having to pay $30 for parking was a bummer..... if I would have known about that we might have stayed somewhere else we have stated other Hyatt locations like in downtown Oklahoma City and it was a 10 out of 10 experience unfortunately the downtown Des Moines Hyatt was disappointing
Crystal
Crystal (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 23 日
Beds are not the most comfortable. They should clean the floors in the halls. I saw the same stains and debris in the halls all three days of my stay.
Anthony
Anthony (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Melody
Melody (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Anthony
Anthony (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 15 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 12 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 10 日
Ryan
Ryan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 9 日
Depreciating value.
Staff was decent. This not being our first stay at the property, we expected the usual. However, the property has consistently gone down hill in comfort and condition. King room mattress was worse than the mattress on the sofa bed. Shower door and bathroom tile condition poor.
Trevor
Trevor (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 5 日
Perfect Nights Stay
It was absolutely perfect, from the moment we were greeted by the person at the front desk to last moment we were saying good bye. We were only staying one night and didn't know what to expect but the price was right and the access to the Skywalk were the reasons we chose Hyatt Place. Now we are staying there again because of everything else. The room was large and clean. The bed was very comfortable, and the free breakfast was spot on. Great job and thank you!
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 4 日
Timothy
Timothy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 3 日
Everything was good accept we didn’t have hardly any hot water, it was barely like warm.
Kristy
Kristy (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 2 日
Room was warm/hot, it would not cool down. It caused so much condensation on windows and ledge. Only 1 elevator worked so we had to wait 10min each time.