Everything was absolutely wonderful. Garden view, did not hear noise from street at all. Only minus was weak internet. This did not bother us us, but you should know what to expect.
Excellent location. Near ferry, beach and ADO bus station.
Zara
Zara (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 4 日
daniel
daniel (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Solo traveler
Hotel Lunata was for me the perfect place to stay in Playa del Carmen. It is a modest sized hotel located in the heart of Playa with beautifully appointed theme rooms some of which overlook the town's main shopping thoroughfare (Quinta Ave) and a backyard area and patio that is pleasing and peaceful. As a solo traveler I found my room to be plenty big, impeccably clean and well maintained and attractive. Plus, the air conditioning worked wonderfully. The room was also reasonably quiet despite the noise produced by the many restaurants and night clubs located nearby.
Kudos, too, to Nikita, the front desk host who was so helpful in recommending things to do and places to visit and making all the arrangements for these activities as well. Her assistance was invaluable and she made my stay in Playa so much more enjoyable.
I will definitely stay at Hotel Lunata on my next trip to Playa and I would encourage you to do the same. You won't be disappointed.
Stephen
Stephen (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Cornelus
Cornelus (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 14 日
Alessandra
Alessandra (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
The only thing that’s missing is a swimming pool.
Dominik
Dominik (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Small boutique hotel with pleasant ppl working there. I was looking for a place to crash…as I’m active on vacations. I would say the TV not working was the only negative. AC was fantastic. Small breakfast, but I don’t eat breakfast. If you want loads of extras, try the Hilton. This was just a cute place to crash at night. Btw, if u like centrally located, yet still quiet at night, this is it.
Paul
Paul (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Staff was super nice and attentive. The hotel was always very clean. Will be recommending this hotel to friends and family.
Elizabeth
Elizabeth (5 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 20 日
Staff wasn’t friendly front desk manager was very rude and upset because I didn’t do my reservation through her. I sat on the lobby I did it with Expedia. She said I could do better price I willl upgrade you. So she gave us worse room possible refrigerator didn’t work and I couldn’t watch tv either we got no signal it was horrible
brandon
brandon (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 11 日
We loved it. Great location, cleanliness and service.
Bonnie
Bonnie (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 3 日
Nate
Nate (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Todo excelente, limpio y tranquilo.
Marisol
Marisol (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 25 日
Kenia J. Zarzuela
Kenia J. Zarzuela (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Cesar
Cesar (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Muy bueno hotel
Carlos Humberto
Carlos Humberto (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Excellent. Everything was good and safe!
ADER
ADER (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 29 日
Thx
Michel
Michel (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 26 日
Todo excelente!!!!
efren
efren (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 25 日
Silviu
Silviu (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 24 日
Gorgeous, Friendly Hotel
We felt welcome from the moment we arrived. Michelle and her husband were wonderful. Our room was very spacious and the hotel’s hand carved stone entrance and aesthetics are divine. Their tip on where to park made check in very easy. Breakfast was great value and served in the pretty garden at the rear of the property. The hotel is right on Avenida Cinco but Michelle gave us a local Mexican restaurant to try away from the tourist strip and it was excellent.
Beth
Beth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Excelente ubicación!! Personal muy amable!!
Alex
Alex (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 17 日
Everything was great except for the noise which is expected due to its centric location. Maybe the rooms with view to the garden had less noise but ours with view to 5th avenue was really loud.