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Hotel Puertas De Cartagena

3.0 star property
City-center hotel within walking distance of Clock Tower

Choose dates to view prices

Cartagena's vibrant charm is on full display at Hotel Puertas De Cartagena, with a serene garden and free cooked-to-order breakfast. Stay connected with in-room WiFi, take advantage of laundry facilities, and let the multilingual staff help plan your day.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free breakfast
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Room service
  • Cruise ship terminal shuttle
  • Shopping center shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Minibar
Cable channels
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, soundproofing, iron/ironing board

Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Minibar
Cable channels
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, soundproofing, iron/ironing board

Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Minibar
Cable channels
  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Map
Centro Calle Sargento Mayor Calle 38 6-5, Cartagena, Bolivar, 130001

What's nearby

  • Walls of Cartagena - 3 min walk - 0.3 km
  • Clock Tower - 5 min walk - 0.4 km
  • Plaza Santo Domingo - 5 min walk - 0.4 km
  • Las Bovedas - 6 min walk - 0.6 km
  • Cartagena de Indias Convention Center - 8 min walk - 0.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive
  • Area shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Los Tacos Del Gordo - ‬2 min walk
  • ‪Mistura - ‬1 min walk
  • ‪Restaurante Carmen - ‬1 min walk
  • ‪Cafe De La Mañana - ‬2 min walk
  • ‪Townhouse Rooftop - ‬1 min walk

About this property

Hotel Puertas De Cartagena

At Hotel Puertas De Cartagena, you'll be within a 10-minute drive of Clock Tower and Bocagrande Beach. Free perks include WiFi and cooked-to-order breakfast daily between 7 AM and 10 AM.

At a glance

DONE

Hotel size

    • 12 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Cruise terminal shuttle*
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–10 AM
  • Free reception
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2006
  • Garden

Accessibility

  • No elevator (single level property)

Room amenities

Be entertained

  • 43-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for COP 80000 per stay
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Puertas
Hotel Puertas De Cartagena
Puertas De Cartagena
Hotel Puertas Cartagena
Puertas Cartagena
Puertas De Cartagena Cartagena
Hotel Puertas De Cartagena Hotel
Hotel Puertas De Cartagena Cartagena
Hotel Puertas De Cartagena Hotel Cartagena

Frequently asked questions

Does Hotel Puertas De Cartagena offer free cancellation for a full refund?

Yes, Hotel Puertas De Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Puertas De Cartagena?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Puertas De Cartagena?

Sorry, there's no onsite parking at Hotel Puertas De Cartagena.

What are the check-in and check-out times at Hotel Puertas De Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Puertas De Cartagena?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (9-min drive) is nearby.

What is there to do at Hotel Puertas De Cartagena and nearby?

Hotel Puertas De Cartagena has a garden.

What's the area around Hotel Puertas De Cartagena like?

Hotel Puertas De Cartagena is in Cartagena Walled City, a short 6-minute walk from Clock Tower and 3 minutes' walk from Plaza de San Diego.

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Reviews

Hotel Puertas De Cartagena Reviews

8.0

Very Good

8.6

Cleanliness

9.4

Location

8.6

Staff & service

7.4

Property conditions & facilities

Reviews

8/10 Very good

Muy agradable el lugar y el personal del desayuno! Muy atentas. Es mas lindo que las fotos de la pagina. La piscina es chica pero agradable
Laura, 5-night trip

10/10 Exceptional

Great Location right in the middle of town. Staff was very helpful and supportive
Eric, 5-night trip

4/10 Fair

Well located.. No hot water and lack of storage. Lady at reception demanded 20,000 COP for a broken cup. The taxi from the airport costs 15,000 COP. Given the lack of integrity of staff, I suggest you look elsewhere.
Stephen, 4-night trip

8/10 Very good

Central Historic Cartagena

Overall this colonial in the centre of historic Cartagena does the job. The breakfast is great and there is 24hr reception. The hotel could do with a deep clean and better lighting in the rooms. Room size was typical for hotels from this era. For the price in the center it is a solid option.
shelley, 3-night trip

4/10 Fair

mala atencion del personal de recepcion, nos cobraron la impresion de los p'ases de abordo, y desconocen los puntosturisticos cuando se les pregunta
3-night trip

6/10 Good

Simple, preisgünstige Unterkunft in guter Lage

Wir hatten für zwei Personen ein 27 m² großes Dreibettzimmer (1 Doppelbett und 2 Einzelbetten) gebucht, bekamen aber nur ein Doppelzimmer (2 Einzelbetten, 20 m²), was preislich unter dem von uns gebuchten und im voraus bezahlten Zimmer lag. Die Betten waren bequem. Das Bad war sehr eng, das warme Wasser plätscherte manchmal nur. Aircondition gut. Das Frühstücksbüffet war okay, wenn man keine großen Ansprüche stellt.
Helmut, 6-night trip

4/10 Fair

Não gostamos: Quarto com cheiro de mofo, vazamento no banheiro e Atendimento das recepcionistas. Gostamos: Simpatia da zeladora e do ajudante.
3-night trip

8/10 Very good

Very celan, confortable bed, Great location, the breakfast was good
4-night trip

8/10 Very good

Me gustó mucho el hotel, es pequeño pero muy cómodo. Las instalaciones están en buenas condiciones, pero en el baño había un problema con el drenaje, a pesar de que se estaba remodelado.
2-night trip

10/10 Exceptional

Loved our stay here. We were moved to their second location but it worked out fine. The breakfast was delicious and everyone was accommodating and helpful.
2-night trip

8/10 Very good

Joli hôtel très bien situé, très propre. Personnel ok mais indifférent Un peu bruyant la nuit car dans la zone touristique et aucune isolation avec la rue.
Gaëlle, 1-night trip

10/10 Exceptional

Superbe localisation. Près de tout. Très propre et personnel sympathique.
1-night trip

4/10 Fair

Room with no window, had to have the lights on during the day, small bathroom, no closet, old furtinure,
3-night trip

8/10 Very good

Everything was fine. Nice staff good location..........
2-night trip

8/10 Very good

Limpio, muy central, bien situado para recorrer la Ciudad Amurallada.
1-night trip

8/10 Very good

This property has a good location in the walled city, though the property itself is a bit disappointing. The rooms are really small and difficult to navigate the room if more than a couple of days. I traveled as a Solo and found difficult time with room, and can imagine two persons would be a relationship test. Staff are very nice and cleanliness is OK
5-night trip

10/10 Exceptional

Quaint

Excellent customer service for late night check in.
Rosa, 1-night trip

10/10 Exceptional

Perfecta ubicación y muy buena relación calidad/precio.
Alain, 1-night trip

8/10 Very good

Great location inside the old city in a historic building. Very good breakfast. The desk staff always seemed to be in a bad mood and bothered by any inquiry. that was the only shortfall of an otherwise nice place to stay.
Dean, 4-night trip

8/10 Very good

Convenient location a plus but more minuses

This very old structure converted to a hotel is located walking distance to many old city attractions. We had to pay for our entire stay before given our room so I guess the day lady at the desk didn't feel the need to be friendly after that (not even a goodbye when we left). Our small groundfloor room had a huge window (some may think as a plus but we kept curtain closed 24hr) overlooking the patio area where free breakfast is served. Breakfast choices are minimal but we enjoyed the daily fresh fruit & banana? bread. One night there was a long heavy downpour and raindrops came falling onto our pillows - we thought it was funny but some may not. We've stayed at the Ritz & other top brand hotels but we're also tent campers. If you're a camper you'll do fine if you're a Ritz kind of person stay away.
5-night trip

10/10 Exceptional

Good hotel, nice garden and good breakfast
Björn, 2-night trip

6/10 Good

Para quem busca uma boa localização

Fiquei hospedada com minha família (2 adultos e 2 crianças) no período de 31 de maio a 02 de junho de 2018. O hotel é razoável. Tivemos alguns problemas como o cheiro de mofo no quarto (só com muito antialérgico), água do chuveiro fria e escassa (banho horrível0. O café da manhã é bem pobre, suco artificial e tudo muito contado. A equipe é bem simpática e agradável e a localização do hotel é muito boa, dá para passear bastante a pé.
Roberta, 2-night trip

10/10 Exceptional

Nice place down town

Very nice set up great. Close to everything ..................,,,,,,,,,,,,,
1-night trip

10/10 Exceptional

The shower is with mod
Luz, 7-night trip

10/10 Exceptional

Great Location to Walk the Old City

My wife and I had a great experience. The hotel offers a great breakfast with fresh cut fruit, traditional home-made arepas and delicious Colombian coffee. The hotel is located half a block from a supermarket if you want to keep get some quick snack or even for a cheap dinner, it is very convenient. Also, it is located walking distance from many historic places such as churches. museums, nice restaurants, plazas, pubs, etc. Everything of the old city is walking distance. The bed is very comfortable and the hotel is also very quiet so you can rest well.
Pedro, 3-night trip