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Hotel Helvetia

2.0 star property
Ski hotel with ski storage, near Zermatt–Sunnegga Funicular

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Photo gallery for Hotel Helvetia

Free daily buffet breakfast
1 bedroom, in-room safe, blackout curtains, free WiFi
Property entrance
Living room
Balcony
Nestled near the Zermatt-Furi Gondola, Hotel Helvetia offers a warm welcome with a free breakfast buffet, on-site shopping, and Thai cuisine at Restaurant Helvetia. Unwind with in-room WiFi or hit the slopes using their ski shuttle service. Guests have praised the multilingual staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Ski facilities
  • Bar
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Ski rentals and lessons
  • Ski storage
  • 24-hour front desk
  • Front desk safe
  • Corner/local shop
  • ATM/banking services
  • Multilingual staff
  • Gift shops/newsstands

For families (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Blackout curtains
  • Bath or shower
  • Cable TV service
The current price is HK$1,290
HK$1,416 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Twin Room

1 bedroom, in-room safe, blackout curtains, free WiFi

Economy Twin Room

7.6 out of 10
Good
(13 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

1 bedroom, in-room safe, blackout curtains, free WiFi

Single Room

7.6 out of 10
Good
(9 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, blackout curtains, free WiFi

Standard Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

1 bedroom, in-room safe, blackout curtains, free WiFi

Family Suite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds

View all photos for Triple Room

1 bedroom, in-room safe, blackout curtains, free WiFi

Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hotel Alpina

  • Pet-friendly
  • Free WiFi
  • Non-smoking
  • Ski facilities
8.6 out of 10, Excellent, 400 reviews
The price is HK$1,540
HK$1,677 total
includes taxes & fees
27 Aug - 28 Aug
Hotel Alpina
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About the area

Map
Bahnhofstrasse 72, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt Visitor Center - 6 min walk - 0.6 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 6 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬1 min walk
  • ‪Brown Cow Pub - ‬1 min walk
  • ‪Elsie Bar - ‬1 min walk
  • ‪Walliserkanne - ‬2 min walk
  • ‪Restaurant du Pont - ‬2 min walk

About this property

Hotel Helvetia

Located within a 10-minute walk of Zermatt-Matterhorn Ski Paradise, Hotel Helvetia puts you near winter activities such as downhill skiing, snowboarding and cross-country skiing. For a bite to eat, guests can visit Restaurant Helvetia, which serves Thai cuisine and is open for breakfast, lunch and dinner. Skiers will appreciate access to ski storage, rentals and lessons.

Languages

English, French, German, Italian

At a glance

DONE

Hotel size

    • 14 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 16
    • Check-out time is 10:30 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9:00 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

What to do

  • Shopping
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Zip-lining nearby
  • Sledging nearby

Services

  • 24-hour front desk
  • Multilingual staff
  • Ski equipment hire
  • Ski storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk

Ski

  • Skiing lessons
  • Ski storage
  • Ski hire
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Helvetia – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Also known as

Hotel Helvetia Zermatt
Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Frequently asked questions

Does Hotel Helvetia offer free cancellation for a full refund?

Yes, Hotel Helvetia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Helvetia?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Helvetia?

Sorry, there's no on-site parking at Hotel Helvetia.

What are the check-in and check-out times at Hotel Helvetia?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10:30 AM. Contactless social distancing and check-out are available.

What is there to do at Hotel Helvetia and nearby?

Have fun with on-site winter activities such as skiing.

Are there restaurants at or near Hotel Helvetia?

Yes, Restaurant Helvetia offers Thai cuisine.

What's the area around Hotel Helvetia like?

Hotel Helvetia is in Zermatt City Centre, a short 5-minute walk from Zermatt Gornergratbahn Station and 8 minutes' walk from Zermatt–Sunnegga Funicular.

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Hotel Helvetia Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Breakfast
Location
Service staff
Towns
View
Train station
Shower
Bed
Restaurant

Reviews

10/10 Excellent

Property was a 5 min walk from the train station. The buffet breakfast was great. Great views from our balc. The stairs up to our room were tight and we struggled with ours suitcases. Otherwise perfect place to stay ony overlooking Zermatt
Paul, 1-night trip

10/10 Excellent

Good accomodation
RONALD, 1-night trip

10/10 Excellent

Great location in the center of town. Restaurant downstairs is excellent. Family suite was perfect for 4 people.
Seth, 2-night trip

2/10 Terrible

This is the most horrible hotel I stayed in my travel history
Elizabeth, 1-night trip

8/10 Good

Authentic nice building. Rooms are not very soundproof. Showerhead was hanging so low, I was only able to wash my hear sitting down. The nice location as well as the price make up for that. There's lots of restaurants, shops and bike rentals nearby. Staff was very friendly and helpful. If you don't mind my first points of comment, then I would definitely recommend.
Ernst, 2-night trip

10/10 Excellent

Absolutely adored this little hotel. Right on the Main Street and it had a lovely atmosphere. Small and functional room with a communal balcony. Perfect for our one night stay. Decent breakfast in the morning too
Naomi, 1-night trip

10/10 Excellent

We had a room at the front of the building and it was AMAZING!! Yes, we had to lug a suitcase each up the narrow stairs, but once up there and the view is seen, all is forgiven!! I made my family sleep with the doors open for the fresh air, and so I could hear the music and sounds of town as I drifted off to sleep. Then waking up to the sun rising over the mountains, birds chirping.... It was perfect!! Breakfast was the cherry on top!! Besides the very easy walk from the station, hehe! Definitely recommend this place if you have the physical ability to carry suitcases up stairs :)
kristy l, 1-night trip

6/10 Okay

I liked the balcony and view of square from there. Problems are it's right next to bust main street, so noise is issue. More that that my problem was the cigarette smoke from the bar downstairs which has outdoor nice seating. This place is in middle of hustle bustle but you have to pay price for it. I liked it. Next time I will choose some quieter place.
Bijaya, 2-night trip

8/10 Good

It was convienent for a one night stay in Zermatt. The room is tight. The breakfast was good.
Andy, 1-night trip

10/10 Excellent

Location and ambience was excellent...... Recommended...
Jose, 1-night trip

8/10 Good

Best location ever
Peter, 6-night trip

6/10 Okay

Budget friendly in a central location. Comfortable room with good amenities and a nice breakfast.
Scott, 1-night trip

10/10 Excellent

good stay and would recomment anyone travelling to Zermatt.
Siddharth, 1-night trip

8/10 Good

Very pleasant

Very kind personal. Location is good. For sure I am interested to come back here again.
Philippe, 1-night trip

2/10 Terrible

Bathroom light is too dull, too congested, no elevator, rude staff
Milinda P, 2-night trip

2/10 Terrible

The room is very small and inconvenient. There is lots of stairs and have to carry the luggage up the stairs. Felt very uncomfortable.
Kamal, 2-night trip

4/10 Poor

Wouldn’t stay here if I’d known. Unexpected steep climb up 4 flights. Right next to migraine inducing bells that rang every 15 mins from 6am to 10:30 pm, and 15 mins unending w mult bells prior to mass. They were deafening n ear splitting w major tinnitus and migraine afterwards. The room and bathroom were TINY! Hard to move around or breath.
Elizabeth, 1-night trip

8/10 Good

Central location, close to everything and breakfast included.
Bruce, 2-night trip

10/10 Excellent

Very good stay. Had no problems at all
Luis, 2-night trip

10/10 Excellent

Lovely
Tim, 1-night trip

6/10 Okay

Clean, budget friendly hotel. The hotel is surrounded by 4 busy bars that close around 4am. So if you are going out, the hotel is very conveniently located. If you want to rest at night, probably not for you. Staffs are friendly.
David, 2-night trip

8/10 Good

The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location.
Scott, 1-night trip

2/10 Terrible

I wish i could give them below zero rating. Worst experience of my life. I travel a lot, but rating this place is wasting my time, but i wanted to do this so people think twice before booking this place. Stinky, room is so small
Seema, 1-night trip

6/10 Okay

The owner was kind and accommodating.
Rex, 1-night trip

6/10 Okay

Comfortable
Karen, 1-night trip