Located just 4.6 mi (7.3 km) from the airport, Hotel Neo+ Airport - Jakarta offers free drop-off service (available on request). You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages or body treatments.
Reviews
7.87.8 out of 10
Good
Popular amenities
Spa
Airport transfer
Free parking
Free WiFi
Restaurant
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant
Full-service spa
Breakfast available
Free airport drop-off
Fitness center
Coffee shop/cafe
24-hour front desk
Air conditioning
Front-desk safe
ATM/banking services
Laundry service
Feel at home (6)
Private bathroom
Daily housekeeping
Elevator
Digital TV service
Dry cleaning/laundry service
Free self parking
$34 nightly
The total price is $38
$38 total
Oct 1 - Oct 2
Total with taxes and fees
Why we love this property
Work and play perfection
Located in the business district and city center, this hotel features laptop workstations in all rooms. Spa services and massage await after meetings.
Tasty restaurant options
This hotel tantalizes taste buds with its restaurant, cafe, and buffet breakfast. Culinary delights await hungry guests throughout the day.
Wellness sanctuary
This hotel boasts a full-service spa open daily for ultimate rejuvenation. Indulgent treatments include massages and body therapies for complete relaxation.
Cengkareng Business City Tower PQR, Lot 5, Jl. Atang Sanjaya No.21 RT.2 RW.2, Tangerang, Banten, 15125
What's nearby
Soewarna Business Park - 8 min drive - 3.9 km
White Sand Beach PIK 2 - 12 min drive - 7.5 km
Thamrin City Shopping Mall - 26 min drive - 28.4 km
Grand Indonesia - 28 min drive - 28.8 km
Blok M Square - 29 min drive - 30.5 km
Getting around
Soekarno-Hatta Intl. Airport (CGK) - 12 min drive
Halim Perdanakusuma Intl. Airport (HLP) - 60 min drive
Jakarta Rawa Buaya Station - 12 min drive
Tangerang Tanah Tinggi Station - 12 min drive
Tangerang Station - 13 min drive
Free airport drop-off
Restaurants
Gudeg Jogja Bu Hani - 10 min walk
Hugo Lounge - 14 min walk
Rumah Makan Lembur Kuring - 17 min walk
Swiss-Cafe - 13 min walk
Nasi Uduk Betawi H. MUDI - 11 min walk
About this property
Hotel Neo+ Airport - Jakarta
Located just 4.6 mi (7.3 km) from the airport, Hotel Neo+ Airport - Jakarta offers free drop-off service (available on request). You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages or body treatments.
At a glance
Hotel size
149 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Free airport drop off from 3:00 AM to 6:00 PM*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Coffee shop
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness center
Full-service spa
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 47
Wheelchair-accessible path to elevator
Visual fire alarm
Room amenities
Be entertained
29-inch Smart TV
Digital TV channels
Home comfort
Air conditioning
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Desk chair
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Alaya Spa. Services include massages and body treatments. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 100000 for adults and IDR 50000 for children
Policies
Extra-person charges may apply and vary depending on property policy.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Neo Airport Jakarta Tangerang
Hotel Neo+ Airport - Jakarta Hotel
Hotel Neo+ Airport - Jakarta Tangerang
Hotel Neo+ Airport - Jakarta Hotel Tangerang
Frequently asked questions
Are pets allowed at Hotel Neo+ Airport - Jakarta?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Neo+ Airport - Jakarta?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Neo+ Airport - Jakarta?
Yes, a free shuttle to the airport is available from 3:00 AM to 6:00 PM on request.
What are the check-in and check-out times at Hotel Neo+ Airport - Jakarta?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Neo+ Airport - Jakarta and nearby?
Hotel Neo+ Airport - Jakarta has a spa and a fitness center.
Are there restaurants at or near Hotel Neo+ Airport - Jakarta?
Yes, there's an onsite restaurant.
What's the area around Hotel Neo+ Airport - Jakarta like?
Hotel Neo+ Airport - Jakarta puts you in the heart of Tangerang. Popular attractions include White Sand Beach PIK 2, which is 18 minutes away by car.
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Reviews
Hotel Neo+ Airport - Jakarta Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
6.8
Amenities
8.0
Staff & service
7.8
Property conditions & facilities
Reviews
Verified review
10/10 Exceptional
Jan 3, 2026
Spotless room. Clean. Good breakfast. Safe and quiet.
Verified review
10/10 Exceptional
Dec 9, 2025
Very good! Everything was great, the staff were very kind and helpful!
Verified review
10/10 Exceptional
Oct 29, 2025
Very good no frills hotel. Airport shuttle is difficult.
Very clean. Good staff
Verified review
10/10 Exceptional
May 29, 2025
Rooms are small but for an airport hotel, it’s plenty. The staff is very helpful. Special mention on the baggage storage for the helpfulness of the staff and the care they take.
Verified review
4/10 Fair
Dec 20, 2025
Not very clean. Loud. Not suitable for families.
Verified review
10/10 Exceptional
May 19, 2025
Great value.
Fani and her staff was great. They are on top of everything and treat you with the upmost respect.
Verified review
10/10 Exceptional
Sep 13, 2025
Staying with family total 4 people. The rooms were clean. Our rooms with windows which were pretty good but they were very warm/hot when we got there. It took long to get comfortable room temperature.
The shuttle to airport departed on-time and the driver was very professional.
Will stay again in the future!
Verified review
6/10 Good
Oct 25, 2025
The proximity to the airport makes this place great for a night transit and the staff and services were really good. We had a couple of issues and it was resolved timely and with care.
The room was kind of decent and it wasn’t necessarily dirty but the condition of the room gave a little bit of old feeling. The room that we stayed in also didnt have a window.
Breakfast was quite decent too.
Verified review
8/10 Very good
Jun 10, 2025
The hotel is a very neat and clean. Hotel staff are friendly and courteous. Only one suggestion that they could not speak english well baring 1 or 2 . I would still recommend hotel for stay as the hotel is clean and hosts a lot of corporate events so maintans a good standard
Verified review
4/10 Fair
Jun 18, 2026
First, the pluses. The staff was friendly, the breakfast was good, and the rooms had been cleaned. When we needed items, they got them for us.
They would not send a shuttle to get us from the airport because we landed at 11pm. We asked for connected rooms but got two rooms on different floors. One smelled strongly of smoke though we had asked for nonsmoking. Both rooms’ couches had food stains and cigarette burns in them. Bedding seemed clean but was stained. When we used the bathroom sink bugs crawled up out of the drain. Bathrooms were very tiny.
The biggest issue seems to be with long-term maintenance of the property. The public areas seemed nice, but the rooms weren’t very good. We would not recommend going there.
Verified review
6/10 Good
Mar 25, 2026
It was ok
Shuttle services limited
Verified review
10/10 Exceptional
Sep 6, 2025
Excellent customer service at the reception.
Verified review
4/10 Fair
May 6, 2026
I was in room 251. There was muzak coming from outside that was loud enough in my room to keep me awake. Two minutes of upbeat synthesizer music played on a loop all night.
The property itself isn't bad. The noise was just awful.
Verified review
10/10 Exceptional
Sep 8, 2025
No comment
I be back to this hotel again
Verified review
6/10 Good
Dec 20, 2025
Found roaches in my room.
Verified review
8/10 Very good
Aug 14, 2025
It was just a stopover night, everythg was ok except for its water pressure that is low while using the water closet.
Verified review
6/10 Good
Aug 2, 2025
Sadly we were not ao pleased with our stay. It just began with the airport transfer: via expedia it only says "free airport shuttle" the hotel itself didn't send any informations until I asked them about. Comes out there are 6 times a day for pick up and drop of which are free - i think it is very unlikely that one of them fits your flight time. For that Hotel price you can easily find another airport hotel with really free shuttle service.
The woman at the reception seemed to hate her job. Neither was she friendly nor did she tell us anything, we needed to ask every question by ourselves.
Then to the room: in the so calles "deluxe room" there are no windows. This isn't mentioned anywhere during the booking, if you want a room with a window you need to pay more. Also the room was ok clean, but definitely could be better.
The breakfast in the restaurant is more asian food, which is ok, but would be nice to know beforehand. Anyways the staff was kind in the restaurant but also really slow. There was a water fountain to refill your water, which we appreciated.
During our stay our toddler broke one cup in the room. At checkout we informed the same lady as during check-in about it, and we needed to pay 50k idr for it... Never heard about any hotel/restaurant which let pay there guest for such things. Also would guess they buy this cup for 10k idr or less...
All in all we wouldn't stay again. For this price you can get a ton of better stays nearby.
Verified review
4/10 Fair
May 16, 2026
The area is terrible. The staff was ok. The room floor dirty, not sure if they clean the rooms well. Had a layover for a night and couldn’t get into the city. Pay a little more and get a better option imo
Verified review
6/10 Good
Apr 5, 2026
Preço
Verified review
2/10 Poor
Mar 28, 2026
Habitación muy sucia, el servicio de transporte al aeropuerto es muy limitado (solo ciertas horas),
terminando a las 18:30 de la noche.
Y lo peor, la cantidad de cucarachas. En la habitación solo nos encontramos una, pero la zona del desayuno de buffet estaba INFESTADA.
Verified review
6/10 Good
Mar 11, 2026
Bad kamer te klein en shower niet handig.
Geen ramen in de kamer.
Bed is okay.
Verified review
6/10 Good
Jan 6, 2026
Wir haben das Hotel für eine Nacht gebucht. Leider mussten wir sehr lange warten, bis wir ins Zimmer durften, erst um 16 Uhr waren wir drinnen.
Im Zimmer war der Straßenverkehr weiterhin deutlich zu hören, was in der Nacht etwas gestört hat.
Auch die Klimaanlage war leider nicht ganz zuverlässig.
Im Großen und Ganzen:
Das Hotel ist in Ordnung, aber nochmal würde ich es nicht buchen, deswegen 3 Sterne.
Verified review
10/10 Exceptional
Oct 3, 2025
Quarto confortável, transfer de ida e volta para o aeroporto. 5 minutos do aeroporto. Excelente opcao para quem quer pernoitar em Jakarta
Verified review
6/10 Good
Sep 7, 2025
部屋は綺麗でしたが、小さいゴキブリがいた。冷蔵庫がなかった。
Verified review
6/10 Good
Aug 24, 2025
식기들은 설겆이가 안 한 상태로 나와서 기분이 나빴 어요 룸 청결상태도 그닥 좋지가 않아서 난감했습니다