The 2 bedroom presidential suite I was given with Haram view actually had partial view unlike the advertised picture. Also, instead of the two large bathrooms within the bedrooms promised a “Grand five-piece bathroom” which we didn’t get as well. We had tiny bathrooms that had a three piece set. These are the only two disappointments that were completely different than advertised.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Great
saqer
saqer (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月15日
fatemah
fatemah (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月1日
Great location and excellent service and staff!
Abdelatif
Abdelatif (5 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月17日
Room was available at 5:30 pm we had to wait to get in. Nothing was offered but simple sorry
Ahmed
Ahmed (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月17日
ABDULLAH
ABDULLAH (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月6日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月1日
caesar
caesar (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月26日
The room was extra cold and the ac controls are so messed up. The bed is amazing but the showers are mulfunctioning and scattering water.
Abdulrahman
Abdulrahman (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月26日
So nice
Amr
Amr (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年5月7日
Osamah
Osamah (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月3日
Séjour exceptionnel
Idrissa Wélé
Idrissa Wélé (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月30日
Hi, I did like every thing
Amira
Amira (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年4月26日
l was disappointed with the experience, which felt more akin to a 4-star hotel. My room was directly beneath another undergoing construction, causing significant noise. Additionally, the cleanliness was subpar, as the bedding was quite dusty.
Despite raising these issues, I received only an apology and no compensatory gesture. I hope this feedback prompts a review of your service standards.