我可否免費取消思嘉娜套房酒店的預訂，並獲發全額退款？

可以。思嘉娜套房酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

思嘉娜套房酒店是否設有泳池？

是的，此住宿設有室外泳池。

思嘉娜套房酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

思嘉娜套房酒店是否設有店內泊車位？

是的，此住宿設有免費延時泊車服務。泊車位也許數量有限。

思嘉娜套房酒店是否有提供機場接駁車服務？

是的，機場至酒店接駁車有提供服務。費用為每輛車 IDR180000。

思嘉娜套房酒店的登記入住及退房時間為何？

登記入住開始時間：14:00；登記入住結束時間：00:00。退房時間為 12:00。住宿可提供特快登記入住服務。

思嘉娜套房酒店店內與附近有什麼好玩？

於溫暖的月份，歡迎暢玩摩托艇等活動。思嘉娜套房酒店亦備有室外泳池。

思嘉娜套房酒店是否設有戶外私人空間？

是的，每間客房都配備陽台。

思嘉娜套房酒店附近區域有何特色？

思嘉娜套房酒店位於南灣，短短 1 分鐘步程即達丹絨貝諾瓦海灘。

努沙杜瓦思嘉娜套房酒店優惠

Q: 思嘉娜套房酒店是否設有泳池？

是的，此住宿設有室外泳池。

Q: 思嘉娜套房酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 思嘉娜套房酒店是否設有戶外私人空間？

是的，每間客房都配備陽台。

10/10 完美

2013 年 3 月 19 日

优惠下的价格是很吸引的，套房带厨，方便自己做好吃的，记得带上海鲜的酱料哦

如果能提供一些厨房用调味品就完美了。

Hotels.com 真實旅客評價

4/10 一般

2017 年 8 月 4 日

Poor Service

Very poor service.

Jeff (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2017 年 6 月 23 日

Really big suite with everything we needed as a great base to discover Bali's beaches

3 晚友伴旅程

Hotels.com 真實旅客評價

2/10 欠佳

2016 年 7 月 19 日

Unhappy with stay and would like a refund

1. The doors not working and rusty 2. Aircond not working 3. Bedsheet and pillow cases dirty 4. Towel stinks 5. The room is just run down and not well maintained Would like to request for refund.

Expedia 真實旅客評價

10/10 完美

2016 年 1 月 4 日

wonderful hotel

I stayed for 4 night and my family like it very much. Everything is well maintained and look very new. The main lobby for check in/out is impressive.

Hotels.com 真實旅客評價

6/10 不錯

2015 年 10 月 5 日

Bed bugs and stale smell

Only stayed for one night. Convenient location next to beach. Would be a million times better if it was clean. Nice rooms but nothing makes bed bugs acceptable. Woke up with bites all over my body. Funny stale smell in the room and stains all up the curtains. Nothing felt clean.

Expedia 真實旅客評價

6/10 不錯

2015 年 7 月 23 日

Condotel ruangan luas

Staff sangat ramah dan ringan tangan. Lokasi lebih seperti condotel/ apartment dibandingkan hotel. Tidak ada restoran, breakfast harus dipesan sehari sebelumnya. Kami pesan condotel dengan dua kamar dan ruang tamu yg besar. Menghadap laut dan sangat nyaman utk keluarga ngobrol. Sayang beranda berdebu dan tidak bisa diduduki.

Hotels.com 真實旅客評價

6/10 不錯

2015 年 3 月 15 日

古さは我慢します

事前の情報で古いのは分かっていましたが、シーツは水くさいタオルは古くてボロボロでは折角のリゾート感がなくなります

Expedia 真實旅客評價

10/10 完美

2015 年 1 月 17 日

Good view!

Hotels.com 真實旅客評價

10/10 完美

2014 年 12 月 28 日

You'll love the Segara!

The night we booked in we were given a room with a "view" of the concrete wall next door. After complaining in the morning that we were meant to have a sea view we were immediately moved up to the next floor with a great view. The staff were wonderful, great airy rooms, no one in the pool but us most days. Quiet, yet not too far from hub of Nusa Dua. We both got very sick and had to cancel overnight trip to Lombok which the staff sorted out for us. We'd go back tommorrow.

Hotels.com 真實旅客評價

6/10 不錯

2014 年 3 月 3 日

Hotels.com 真實旅客評價

8/10 很好

2014 年 2 月 10 日

Great Hotel for Relaxing

Fully self contained rooms, great hotel but no food or drinks available at the pool or room unless you bring them yourself. Located at the end of the Nua Dua/Tanjung Benoa strip, so a short walk to some good restaurants and bars, but out of the road for a quiet holiday. Beach has water sports happening and boat storage, but not much beach activity possible if you don't do the watersports. Free transport to shopping centres can be organised.

HotelClub 真實旅客評價

6/10 不錯

2013 年 11 月 5 日

Hotels.com 真實旅客評價

10/10 完美

2013 年 10 月 27 日

Hotels.com 真實旅客評價

8/10 很好

2012 年 10 月 28 日

Good for stay

Very convenience to stay.

Hotels.com 真實旅客評價

8/10 很好

2012 年 10 月 6 日

Lovely comfortable place.

Room was fantastic, bathroom huge, kitchen great if you were to use it. We thought it surprising that it was bare of usual things....usually there's a mini bar but the fridge had 2 bottles of water, there was a coffee percolator without any coffee/tea items- a normal electric jug would've been useful. $8 pp breakfast was good value (omelette was fantastic) and brought to your room. They also need access to a spa facility. Beach Position of the hotel was 15mins from Nusa Dua at the end of the peninsula so bit out of the way. Staff great and willing to accommodate your needs.

HotelClub 真實旅客評價

8/10 很好

2012 年 9 月 30 日

SEGARA CONDOTEL BENOA

Very comfortable accommodation, very helpful staff. Noisy during the day due to watersports on the beach but very pleasant pool and beachfront view. Only breakfast available on sight and a couple of kilometres to the restaurant strips but overall very good and enjoyable stay.

Expedia 真實旅客評價

8/10 很好

2012 年 8 月 26 日

best room

i like it

Hotels.com 真實旅客評價

4/10 一般

2012 年 8 月 6 日

disappointing

Initial room was dirty and shower didn't work well. The sink was dirty and stained. The floors were tiles and covered with a film like the wrong kind of cleaning products had been used for a glazed tile floor. On request we were changed to a smaller room that was clean. Although it had a kitchen we had to ask for cooking equipment like a pot to boil water. There was no condiments like coffee, tea, salt & pepper, Basically the room was bare until you asked for things. It was also very noisy and we got a lot a fumes from the congested water sport activities right in back of the Hotel. The rooms were large and staff were helpful when we complained about our room. For the price a good hotel but could have been very good with a little more attention to detail. Over all very disappointing

Expedia 真實旅客評價

2/10 欠佳

2012 年 5 月 20 日

"NEVER AGAIN"

Where do I start!!! The picutres that were taken must have been from a long time ago as the beach was very dirty littered with rubbish & the sand was very dark (not white) & packed with the parasailing & other water sports leaving no room for a family to use the beach. The web site also said the Segara was next to the Conrad hotel which had resturants & bars to use which was correct about the resturants & bars but the Conrad was over 15 minutes walk away. The room was'nt very clean & didn't support a full kitchen unlike what was stated in the web site which was the main reason we took the apartment as we have a baby & needed to heat bottles. The bedroom doors were all heavy solid timber doors & dragged on the floor which made it very difficult to open them. The bathrooms were very mouldy & the shower heads were all blocked up & didn't work properly. The supposed "Private" outdoor spa was dirty & out in the open, everyone who used the share pool could see you so whether you were a family or a couple you would never get any privacy. The curtains may not as well have been there as you could see straight through them. I don't consider two dried eggs & two pieces of dry bacon the size of 10 cent coins breakfast. The hotel staff took too long to address the issuesand it wasn't util we told them we were leaving for the Novotel even though we had paid in full for the duration with a no refund agreement, thats how uncomfortable we were. Overall we will "NEVER" return here again.

Expedia 真實旅客評價

8/10 很好

2012 年 3 月 29 日

Segara

The hotel is right up the far end and we had a little problem with the taxis as they were unaware of the hotels location. We had to direct them, other than that we had a great time staff were very helpful and the breakfast they supplied was delivered on time and served in our room, it was great.

Expedia 真實旅客評價

2/10 欠佳

2012 年 1 月 24 日

Not at all good!

Aargh. Refused first room because it smelt, wasn't clean and had mould right down 1 wall as well as a white residue on bottom of coffe pot. Moved to another room that still wasn't clean and had to be redone. Terrible location, isolated from everything, hotel has no bar or restaurant or usable beach. Good aircon, great WiFi. Can do so much better for the money in Bali, try Seminyak for a better location. Manager tried very hard to satisfy us. Road to hotel often very busy and flooded.

Hotels.com 真實旅客評價

4/10 一般

2011 年 11 月 15 日

Much better places around

The hotel is located right down the end near the Benoa harbour not Nusa Dua and we had to catch a taxi into Nusa Dua, too far to walk! There is no restaurant attached to the hotel or many restaurants in the area let alone shopping or massage centres. If you want to be a bit closer to the action stay elsewhere. There are no beach lounges out on the beach and you can't really swim in the ocean in front of the hotel. The hotel rooms themselves were well set up but we had to organise to have the floors cleaned, new and extra linen and not enough bottled water in the bathrooms. Our friends were given a much smaller room than they had paid for so make sure you get what you ask for. The pool was nice and the view from the ocean facing rooms was great. Depending on what you are looking for in your holiday, overall, I wouldn't go back there and would recommend looking at accommodation closer to Nusa Dua.

Expedia 真實旅客評價

6/10 不錯

2011 年 11 月 15 日

Not impressed

We booked a single King size bed room and requested an extra bed for my 4 year old son, the bed we recieved was a queen and my son was expected to sleep on the couch. The room view was half a concrete wall and a carpark for the busloads of tourists to head to the activities on the beach. There were no blockout curtains so no privacy. We requested and paid for an upgraded room which was a much nicer with a beautiful view of the beach however there was mould in the bathroom, the floors were dirty, they do not provide face washers or hand towels and rain flooded the room. My sons King size bed was 2 singles pushed together and when I pulled the sheets off after his nappy leaked the mattress was disgustingly stained. I didn't realise my sons nappy leaked another night and left the sheets on the bed and so did the staff when they remade the bed with the wet sheets. The pool was nice to relax by and close to the beach activities, and there were nice restaurants up the road. it would only take a few things to make this hotel much better such as providing the hand towels and face washers and a bit of extra cleaning.

Expedia 真實旅客評價

2/10 欠佳

2011 年 10 月 8 日

Poor service and average location

We were very disappointed with the Segara Condotel. Were do I start? We were offered an extra bed for a reasonable fee but were shocked to find it was just a stained old mattress on the floor. That seemed to set the tone for our stay. The rate we paid included a buffet breakfast but it was barely even an American breakfast. It consisted of a tiny sausage, small enough to fit in a desert spoon, a piece of bacon almost the same size , two poached eggs containing pieces of something unidentified, a piece of barely toasted toast and some sliced fruit all served equally cold. After complaining I was told that was a standard “buffet breakfast” at the Segara Condotel. There was mould in the shower, used tissues under the bed and long hair on the bathroom floor; a colour that didn’t belong to any of us. The tissues, mould and hair were all still there 5 days later when we left. Our towels and bedding weren’t changed during our stay and I wonder if they were changed for the next guests. From our balcony we watched a staff member collect the used pool towels. They were folded, rolled and put back on the poolside lounges presumably for the next person. You are probably thinking “Was there anything good about the place?” To be fair the free wifi was OK and the front desk staff were helpful arranging transport. The room was spacious and modern with an equipped kitchen. That’s it for the positives. To sum it up, don’t stay here. There are lots of better places. We won’t be back.

Expedia 真實旅客評價

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常見問題

我可否免費取消思嘉娜套房酒店的預訂，並獲發全額退款？

思嘉娜套房酒店是否設有泳池？

思嘉娜套房酒店是否允許寵物入住？

思嘉娜套房酒店是否設有店內泊車位？

思嘉娜套房酒店是否有提供機場接駁車服務？

思嘉娜套房酒店的登記入住及退房時間為何？

思嘉娜套房酒店店內與附近有什麼好玩？

思嘉娜套房酒店是否設有戶外私人空間？

思嘉娜套房酒店附近區域有何特色？

思嘉娜套房酒店的評價

評價

不錯

6.6/10

7.2/10

6.8/10

評價

10/10 完美

优惠下的价格是很吸引的，套房带厨，方便自己做好吃的，记得带上海鲜的酱料哦