I was checked in (without incident), took a shower in a hurry to go meet friends. There was no shampoo in the dispenser in the shower, so my hair didn't get washed. I told the desk clerk; he assured me he would replace it himself. I stayed two nights, and it was never replaced.
Far worse, though, was the noise the following morning. I had been placed in a room almost directly across from conference rooms, and, beginning at nine a.m., men were chanting and yelling in there. Some kind of sports thing. HOW A HOTEL WOULD NOT ACCOUNT FOR THE DISTURBANCE THIS WOULD CAUSE TO THEIR GUESTS IS BEYOND ME! I worked in hotels/hospitality for three years; this would have resulted in some comped nights at the very least. But I couldn't even complain to a desk clerk, because (at checkout), nobody was there! All done online now, I guess, which is fine....but, I complained there and it hasn't been addressed in the slightest.
Anyway, sad to say....but definitely avoid (I say "sad" because I've stayed here many times, and while this is very much a "basics" place to stay, I've never had problems before (been staying here a few times a year for over a dozen years).