Hilton Garden Inn Mexico City Polanco

3.5 star property
Hotel with casino, near Paseo de la Reforma

Choose dates to view prices

Photo gallery for Hilton Garden Inn Mexico City Polanco

45-inch LCD TV with satellite channels, TV
Deluxe Suite, 2 Double Beds | Down comforters, in-room safe, desk, blackout drapes
Terrace/patio
Fitness facility
Shower, free toiletries, hair dryer, towels
In the heart of Mexico City, Wyndham Garden Mexico City Polanco offers a tranquil retreat. Stroll through the garden or unwind at the bar with helpful staff nearby. With in-room WiFi, bike rentals to explore Chapultepec Castle and National Museum of Anthropology are just steps away.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Casino
  • Bar
  • Parking available
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • Room service
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
$150 nightly
The total price is $179
Nov 15 - Nov 16
Total with taxes and fees

Room options

Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Leon Tolstoi 22, Mexico City, 11590

Getting around

  • Benito Juarez International Airport (MEX) - 28 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 53 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 60 min drive
  • Mexico City Buenavista Station - 16 min drive
  • Mexico City Fortuna Station - 25 min drive
  • Tultitlan Lecheria Station - 36 min drive
  • Chapultepec Station - 9 min walk
  • Sevilla Station - 14 min walk
  • Juanacatlan Station - 19 min walk

Restaurants

  • ‪Los Panchos - ‬1 min walk
  • ‪Fonda de la Nalgona - ‬2 min walk
  • ‪Central de Pizzas - ‬2 min walk
  • ‪totte para todos - ‬1 min walk
  • Las Hijas De La Tostada - Anzures

About this property

Hilton Garden Inn Mexico City Polanco

Hilton Garden Inn Mexico City Polanco features a casino and puts you within a 5-minute walk of Paseo de la Reforma. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Chapultepec Station is 9 minutes and Sevilla Station is 14 minutes.

At a glance

DONE

Hotel size

    • 96 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10 PM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered onsite valet parking (MXN 160.00 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (645 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Casino
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator

Room amenities

Be entertained

  • 45-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 280 for adults and MXN 280 for children

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Covered valet parking costs MXN 160.00 per night

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Wyndham Garden Hotel Mexico City Polanco
Wyndham Garden Mexico City Polanco
Wyndham Mexico City Polanco
Wyndham Garden Mexico City Polanco Hotel
Wyndham Garden Polanco Hotel
Wyndham Garden Polanco

Frequently asked questions

Does Hilton Garden Inn Mexico City Polanco offer free cancellation for a full refund?

Yes, Hilton Garden Inn Mexico City Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hilton Garden Inn Mexico City Polanco?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hilton Garden Inn Mexico City Polanco?

Yes. Valet parking costs MXN 160.00 per night.

What are the check-in and check-out times at Hilton Garden Inn Mexico City Polanco?

Check-in start time: 3 PM; Check-in end time: 10 PM. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Hilton Garden Inn Mexico City Polanco?

Yes, there's a casino.

What is there to do at Hilton Garden Inn Mexico City Polanco and nearby?

Hilton Garden Inn Mexico City Polanco has a casino and a fitness center, as well as a garden.

Are there restaurants at or near Hilton Garden Inn Mexico City Polanco?

Yes, there's an onsite restaurant.

What's the area around Hilton Garden Inn Mexico City Polanco like?

Hilton Garden Inn Mexico City Polanco is in Reforma, a short 9-minute walk from Chapultepec Station and 3 minutes' walk from Paseo de la Reforma. Travelers love the hotel's prime location.

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Reviews

Hilton Garden Inn Mexico City Polanco Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • The property has a convenient location with great dining options nearby, including a restaurant in front of the property. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Restaurant
Room
View
Bed
Food
Breakfast
Water
Parks

Reviews

10/10 Exceptional

Our stay was pleasant from check in till check out, I wish we could've stayed longer. This hotel is centrally located and if you enjoy nice walks in the evening walking from here all the way to el zocalo takes about an hr 15 minutes, you will be able to see the angel of Independence, the revolution monument, bellas artes, latin american tower, casa de los azulejos and enjoy street vendors all the way (you can always come back on an uber) highly recommended. Also, steps away from chapultepec castle and good restaurants. I will stay here on my next visit, hopefully soon!!!
Maria Rosalba E., 3-night trip

10/10 Exceptional

Roof patio was quiet and great The front desk staff were the best part
Brian, 1-night trip

10/10 Exceptional

Nice place to stay
Miguel, 1-night trip

8/10 Very good

J
Raymundo, 1-night trip

10/10 Exceptional

The staff is very friendly and great location!
Hector, 4-night trip

10/10 Exceptional

Nice place. Bed was comfortable.

Nice place. Bed was comfortable.
Ross, 1-night trip

6/10 Good

Ok for business
Jose, 1-night trip

2/10 Poor

Terrible

The property should inform that they were under refurbishment. Humidity odor, all building in bad condition. Hotels.com Should also request to them inform about their actual situation
Juan, 3-night trip

8/10 Very good

good hotel, great location
Anafin, 1-night trip

4/10 Fair

Disappointing / Vergonzoso

Hotel in construction. Main amenities closed such as gym and restaurant upstairs. Rooms are old and hallways need paint asap. Quite expensive for $150 per night. For that price you get a new, clean property with amenities.
Daniel, 1-night trip

2/10 Poor

under construction..a total joke
Dennis, 5-night trip

10/10 Exceptional

Friendly staff and a short walk away from chapultecpec
Michael, 2-night trip

10/10 Exceptional

Nice place to stay when doing a business trip.
Miguel, 3-night trip

6/10 Good

This is a rather basic Hotel with a comfortable and clean room but, for the rest, is not worth the price.
Jaime, 1-night trip

10/10 Exceptional

When we checkedin, the bedsheets had stains but was quickly rectified by the housekeeping staff. Overall we had a good experience.
Abhijit, 1-night trip

10/10 Exceptional

We had a great time staying at Wyndham Gardens Polanco and will be our hotel of choice in future travels to Mexico City. The staff was professional, courteous, and helpful throughout our stay.
James, 4-night trip

10/10 Exceptional

💯
MARTHA YADIRA CARO, 1-night trip

10/10 Exceptional

Excellent
Omar, 1-night trip

10/10 Exceptional

.
JUAN MIGUEL, 3-night trip

8/10 Very good

The bed was smaller than described, but the location is excellent.
Navor, 4-night trip

10/10 Exceptional

Everything was great
Lizandro, 4-night trip

10/10 Exceptional

I loved the safety and convenience of the location. I liked that I was able to register from out of country location. Awesome location!! Very nice staff, service was GREAT!!
Serafin, 1-night trip

8/10 Very good

The room was too cold and I found out they had problems with the heating system
Carlos, 6-night trip

10/10 Exceptional

Great hotel!

Great hotel at the entrance of Polanco. Close to all the fun yet fairly quiet in case you need to sleep well. Plenty of restaurants and easy access to public transportation. Front desk was very attentive and friendly! Room was clean and taken care of.
Reynaldo, 4-night trip

10/10 Exceptional

I didn’t get any type of welcome benefit as a VIP member, the front desk was very curt and to the point. However, the restaurant staff is absolutely fantastic, the food and drinks were great. They were extremely welcoming. The view of the castle is a plus. Thank you!
Amorliz, 4-night trip