Room had a ton of broken fixtures(lighting, drawer, tp holder). Felt unfinished and dirty.
Claudia
Claudia (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 16 日
Manuel Eduardo Ramirez
Manuel Eduardo Ramirez (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 11 月 14 日
All was good with just a few exceptions.
Couldn't raise blinds for the door to the patio
Only one TV remote was working
None of the outlets in the bathroom worked.
Wasn't crazy about the beds. Having 3 beds in one bedroom was rather weird, and thankfully it was just me. You should make it very clear that there are 3 beds in the one bedroom
Diane
Diane (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 9 日
Appartement ultra spacieux et tout y etait de qualité !! Emplacement parfait
guillaume
guillaume (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 8 日
Wonbae
Wonbae (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 6 日
Mauricio
Mauricio (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 11 月 3 日
Alexandra
Alexandra (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 3 日
This residence isn’t terrible, however the location is awful. The windows are paper thin and the residence is on top of multiple bars and clubs. If you care about your sleep, DO NOT book here. It’s sooooo loud all night that it is completely unmanageable.
The early morning (10am) check out is completely uncomfortable too. Additionally, no one is at the front desk who can hold luggage. Seriously, save your self headache and book a hotel.
Reneh
Reneh (3 晚行 程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 2 日
Very Clean. Great view and location. Nice amenities (pool and parking space). Close to lots of restaurants and convention center. If you are a big cook, limited cookware.
Crystal
Crystal (5 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 10 月 30 日
Those beds were the worst beds I have ever paid to sleep on.
Things I could have overlooked if the bed was comfortable:
➡️The lack of communication leading up to check-in. I initially had a late flight in on Monday night which would have gotten me downtown around midnight. I was so concerned that I didn't know how to get into the unit by Monday afternoon that I changed my flight to arrive on Tuesday morning. This means I actually paid you guys for an entire day that I didn't get to use.
➡️ The check in instructions did not include the assigned parking space and it took until Tuesday night to get that information.
➡️ The check-in instructions did not include the wifi info. Luckily the host was pretty responsive on Tuesday night and I got that information when I returned to the unit after work. But seriously, just print it on a card and leave it in the unit.
➡️ The garage door opener did not work properly. I was initially stuck outside (and then inside) pressing the heck out of the button until it would open. On Tuesday the host advised me to go to the office and have them replace it. So, you're welcome for fixing your fob.
➡️ Yesterday I asked for a noon check-out and did not receive an answer. I figured since you guys got an entire extra day out me, maybe there could be some flexibility. But no response, so I'm out.
DO NOT STAY HERE IF YOU WANT SLEEP. The bed was equivalent to a double cot.
Mary
Mary (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 10 月 24 日
Clean. Very quiet unit. Very informative host.
Daniel
Daniel (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 9 月 24 日
Hot mess
The apartment itself was really nice but we had an issue with the water being extremely hot (like burn your skin hot). Couldn’t even take a shower (had to put water in the tub and let it cool over night in order to wash up). Checked every sink to make sure it wasn’t just happening in the bathroom and even the toilet water in the tank was hot. Called and was told maintenance is looking into it. Called again the next day and was told that the issue is resolved and no one else in the building is having this issue. I was a little upset because it sounded like “they” (whoever I talked to) didn’t believe me. It was a concert weekend so there were no other places to move to for a decent price considering I had already prepaid for this place.
Nicole
Nicole (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 18 日
4 Monroe Phoenix
Overall this was a very nice place to stay. The directions for getting in were a little confusing and I wasn’t given the parking space information. I did get assistance right away, though. However, the biggest disappointment was the couch. It was small and super uncomfortable. A better couch would have made all the difference.
Alyson
Alyson (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 14 日
The apartment was lacking in basic essentials like boxes of tissue and dish towels. None of the outlets in the bathrooms functioned, and the water in one shower never got hot. The hot water handle in one tub could not be turned on at all. Some of the lamps didn't work or were missing switches and there were no lamps or outlets for lamps that might allow guests to read in bed. Finally, please get rid of fake cardboard books and pick up some cheap used REAL books for the coffee table.
Edwina
Edwina (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 9 月 13 日
Kang Su
Kang Su (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Chad
Chad (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Very safe building, clean, great communication, lots of things to do. All around great stay!!
Jeanette Afton
Jeanette Afton (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 14 日
The condo is directly downtown, great location, pool is great and the condo is spatious.
Patrick
Patrick (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 8 月 9 日
A spacious and accommodating place to stay in downtown Phoenix, at a great value.
anthony
anthony (2 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2025 年 8 月 2 日
Excellent location!
Keisha
Keisha (6 晚行程)
Orbitz 真實旅客評價
10/10 完美
2025 年 8 月 2 日
Happy to reserve again for next year
The things that I noticed that were amisd, were communicated by a text and were fixed by maintenance two days later. I also noticed that the TV is falling off the wall so it is something that the owner has to take care of . The Nest system was very bad . We moved the temperature to our comfort level and it would adjust on its own to way too cold (60°)as a result our comfort in temperature was not good. The apartment also lacked kitchen towels , had a half used paper towel roll only, and did not have any pool towels
I would suggest that at least the paper towels and dish towels be made available to guests in the future.