The staff themselves were friendly and helpful. The condition of the room was ok at best. There was a musty smell and you could tell the flooring in the bathroom hasn’t had a good scrub in a while. The shower pressure was non existent. The linens were very clean though. Nothing stained or looked dirty. There was some trash between the bed and nightstand that housekeeping missed. The breakfast was not the best. I opted not to eat there the second morning. The hot tub was warm but the timer knob was broken so couldn’t turn it on and the bottom of it was pretty dirty. And the door next to the pool area you couldn’t get back in because the key card reader was broken so you had to walk around the building to the front door to get back in. Could definitely use some deep cleaning, maintenance, and updating on the property.
Janetta
Janetta (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
真實旅客
8 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Wonderful room; just needs finishing touches…
Check in was great; staff very helpful and friendly.
Somehow my cell phone was tied to someone else, so we had a little hiccup at check in.
The room was great, bed super comfy! Cons: None of the hardware in the bathroom had been installed yet, TP on the counter (no TP holder), no place for towels to hang or dry (no towel rods). The dial on the iron was broke. So trying to iron a blouse was interesting.
Main concern was just a lock that spun on the connecting door to the next room. So we put some stuff in front of door and booby trapped it in case someone tried to get into our room while we were gone.
Elizabeth
Elizabeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 30 日
Satisfied
I stayed overnight. The fourth floor lost power and set off the fire alarm. I was in the third floor so i showered quickly and went out for dinner. Rooms are clean and comfy.
Javier
Javier (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 25 日
Shonte
Shonte (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
In town wedding guests. Busy but relaxing.
Tana
Tana (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Great stay for the price.
Staff was very friendly. Room was clean and cooled of nicely
juan
juan (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 14 日
Okay stay
This hotel was used just for the night stay for a baseball tournament. But all in all the hotel needs some upgrades for sure. The AC was broken and dirty. Smelled like mold in the whole building especially in the room. Bathroom was clean and I appreciated that.breakfast was decent. Only thing I didn’t not like was the lady in the kitchen had gloves on and was touching her phone typing and never changed her gloves. Not very sanitary.
Rosa
Rosa (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 13 日
Build was a little rundown could use renovation…
Sandra
Sandra (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Nice Dog Friendly Hotel
Nice dog friendly hotel if you need to stay a night outside of Dallas.
Jonathan
Jonathan (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 8 日
Jenifer
Jenifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 7 日
Olga
Olga (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 6 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 1 日
Anne
Anne (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 25 日
Elevator apparently broken for weeks, side exit door apparently broken for weeks per staff, and room keys had to be reset several times.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Great Hotel
The front staff lady Laci was amazing and was so understanding that my kids are very hyper. She was very respectful and helped with whatever we needed. Breakfast was great and the cooks were awesome. Made the stay great. Also, the cleaning people came to check if we needed anything during our 6 night stay and changed the beds for us. Would recommend to anyone with a family.
Crystal
Crystal (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 15 日
Elevator was out of order so had to climb to 4th floor… they did offer us to cancel and let’s us know before hand so I do appreciate that. Other than that, all good!
Jacquemon
Jacquemon (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 8 日
Elevator not working for 4 story hotel, vending machine out of order, sink water pressure low and bad odor, poor WiFi signal, poor TV viewing. In spite of all those inconveniences, the staff we encountered (Toni & Shantelle) were amazingly kind and optimistic!
Dorothy
Dorothy (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 6 日
The elevator broke down the first day of our stay so we had trek up to the fourth floor anytime we wanted to get back to our room. The breakfast was not great and the pool was dirty. Our room had a few chips on the floor between the beds when we first got in. Also, to ice the cake, a front-desk employee screamed at another guest in front of my family (wife, 3 year old, and 6 year old). Lastly, the WiFi didn’t work after the first night for the whole trip. We will not be staying again.
Jack
Jack (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 6 日
Melissa
Melissa (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 6 日
The hot water was not hot, I was on the third floor and the elevator was not working, the refrigerator in the breakfast area was not working, and no toilet paper holder in the bathroom.
Steve
Steve (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 5 日
Roy
Roy (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Great hotel and staff
When we first arrived, we had some room accommodation mixups. But after some conversation by my friend and the staff upfront, it was all resolved. They were more than helpful and very friendly. They made our stay very pleasant. I would definitely return.
Patricia
Patricia (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 2 日
The property was average. The people working the desk was kind and the breakfast was good. The rooms need some upgrades and we had like a mildew smell in our room