Welcome to Wish Serrano Resort in Gramado Centro, where family-friendly luxury meets entertainment. Indulge in a body scrub at Pocahy Zen Spa or take part in activities like archery and volleyball on site. Connect to free WiFi, savor breakfast buffets and barbecue at the 4 restaurants, and enjoy live shows.
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 85 min drive
Salgado Filho Intl. Airport (POA) - 113 min drive
Restaurants
Cantina Pastasciutta - 4 min walk
Garda Restaurante - 2 min walk
Quiero Cafe - 3 min walk
The Grill - 2 min walk
Le Spot - 3 min walk
About this property
Wish Serrano Resort
Wish Serrano Resort offers a great location, putting you within just a 10-minute walk of Gramado Covered Street. You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, facials, or mani/pedis. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. The helpful staff and location get good marks from fellow travelers.
At a glance
DONE
Hotel size
268 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Babysitting*
Supervised childcare*
Children's club*
DONE
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (BRL 45.00 per day)
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
4 restaurants
Bar/lounge
Poolside bar
Coffee shop
Barbecue grills
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's club (surcharge)
Children's pool
Playground
Supervised childcare (surcharge)
What to do
Tennis
Basketball
Volleyball
Archery
Concerts/live shows
Shopping
Pool table
Rafting nearby
Working away
Business center
Meeting room
Conference space (11119 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers
Facilities
3 buildings/towers
Built in 1976
Safe-deposit box at front desk
Garden
Picnic area
Porch
Fireplace in lobby
Fitness center
An outdoor pool
An indoor pool
Arcade/game room
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding
Freshen up
Jetted bathtub
Bathtub only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Pocahy Zen Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
Dining
Maggiore Lounge e Bar - This bar serves light fare only. Happy hour is offered.
The Grill - This steakhouse specializes in barbecue and serves lunch and dinner. Open daily.
Garda - This restaurant serves breakfast, lunch, and dinner. Open daily.
Forneria di Como - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: BRL 3.28 per accommodation, per night
Service fee: 10 percent
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Children's club access is available for an extra charge
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 135.60 per pet, per day
Parking
Valet parking costs BRL 45.00 per day
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Serrano Convenções
Serrano Convenções Gramado
Serrano Resort
Serrano Resort Convenções
Serrano Resort Convenções Gramado
Wish Serrano Resort Gramado, Brazil
Serrano Hotel Gramado
Wish Serrano Convention
Wish Serrano Convention Gramado
Wish Serrano Resort Convention
Wish Serrano GJP Hotel Gramado
Wish Serrano GJP Hotel
Wish Serrano GJP Gramado
Wish Serrano GJP
Serrano Resort Convenções SPA
Wish Serrano Hotel Gramado
Wish Serrano Hotel
Wish Serrano Gramado
Wish Serrano
Wish Serrano Resort Convention Gramado
Wish Serrano BY GJP
Wish Serrano
Wish Serrano Resort Hotel
Wish Serrano Resort Gramado
Wish Serrano Resort Hotel Gramado
Frequently asked questions
Does Wish Serrano Resort offer free cancellation for a full refund?
Yes, Wish Serrano Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wish Serrano Resort?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Wish Serrano Resort?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of BRL 135.60 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Wish Serrano Resort?
Yes. Valet parking costs BRL 45.00 per day.
What are the check-in and check-out times at Wish Serrano Resort?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Wish Serrano Resort and nearby?
Have fun with onsite activities such as archery, and improve your game on the tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Wish Serrano Resort also has an outdoor pool, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Wish Serrano Resort?
Yes, there are 4 onsite restaurants, featuring barbecue.
Does Wish Serrano Resort have rooms with private hot tubs?
Yes, each room has a jetted bathtub.
What's the area around Wish Serrano Resort like?
Wish Serrano Resort is in Gramado Centro, a short 6-minute walk from Gramado Covered Street and 4 minutes' walk from Gramado Central Avenue. Travelers say this hotel is in a good location.
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Reviews
Wish Serrano Resort Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Location
9.2
Staff & service
9.2
Eco-friendliness
9.0
Property conditions & facilities
Reviews
10/10 Exceptional
Sep 29, 2025
Hotel no centro de Gramado com muita área verde
Ótima localização. Estrutura excelente. Serviços muito bons. Restaurantes e café da manhã ótimos.
Ana
Ana, 2-night trip
8/10 Very good
Sep 13, 2025
Hilda
Café da manhã excelente, funcionários muito prestativos.
Gostei muito da área externa e dos jardins.
Estão até mais bem cuidados do que da minha última estadia.
Hilda Maria
Hilda Maria, 6-night trip
10/10 Exceptional
Aug 11, 2025
Perfeito
O lugar é incrível com muitas opções de lazer para dias chuvosos também, café da manhã impecável tudo muito perfeito
Josiane
Josiane, 3-night trip
2/10 Poor
Jul 31, 2025
Hotel muito
Fausto Fernandes Duarte
Fausto Fernandes Duarte, 2-night trip
8/10 Very good
Jul 13, 2025
Good hotel
Caio
Caio, 6-night trip
10/10 Exceptional
Sep 1, 2025
Ótima localização, quartos amplos e confortáveis, hotel é um pouco antigo porém muito bem conservado. Muitas atividades para as crianças e também para os adultos. Excelente atendimento.
Marina
Marina, 1-night trip
10/10 Exceptional
Jul 19, 2025
Delícia de hotel!
O hotel é lindo! Muito aconchegante, atendimento impecável e café da manhã delicioso. Localização incrível.
Fernanda
Fernanda, 2-night trip
8/10 Very good
Jul 26, 2025
Hotel um pouco antigo.. mas muito bem cuidado.. tudo foi maravilhoso, realmente um resort.. ótimo pra crianças!
NILTON P
NILTON P, 1-night trip
10/10 Exceptional
Jul 26, 2025
Muito bom!
Excelente! Boa localização, no centro de gramado. Ficamos no regime de meia pensão, comida muito boa. Quartos grandes e confortáveis.
IGOR
IGOR, 3-night trip
8/10 Very good
Aug 17, 2025
Excelente opção em Gramado
Hotel com excelente localização com ótima infraestrutura, confortável. Nossa escolha sempre que vamos à Gramado. Entretanto desta vez a piscina aquecida não estava tão quente como de costume.
Rodrigo
Rodrigo, 2-night trip
10/10 Exceptional
Jul 10, 2025
Otimo hotel em Gramado
Hotel bem localizado em Gramado, bem confortavel. Recomendo
Jorge
Jorge, 6-night trip
4/10 Fair
Sep 22, 2025
Muito ruim o check in
Lourenço
Lourenço, 1-night trip
8/10 Very good
Jul 27, 2025
Agradável.
Vinicius
Vinicius, 4-night trip
10/10 Exceptional
Jun 9, 2025
Muito boa em todos os sentidos
Raquel
Raquel, 2-night trip
8/10 Very good
Aug 21, 2025
O Hotel, funcionários, tudo otimo. O estacionamento terceirizado é uma vergonha. Confuso. E pasme, cobram R$45,00 a diária.
Paulo
Paulo, 1-night trip
10/10 Exceptional
Mar 10, 2025
Hotel muito confortavel.
salo
salo, 8-night trip
10/10 Exceptional
Apr 12, 2025
O melhor do hotel é o conforto da acomodação
Luiz
Luiz, 3-night trip
10/10 Exceptional
Mar 6, 2025
Wish Serrano
O hotel é fantástico, atendimento muito bom, várias coisas para fazer, o café da manhã também muito bom.
GUSTAVO
GUSTAVO, 4-night trip
8/10 Very good
Mar 29, 2025
Opção confortável
Estadia confortável, hotel forneceu adequadamente tudo que foi solicitado
Giulia
Giulia, 1-night trip
10/10 Exceptional
Jun 8, 2025
Excelente experiência. Muito conforto
giovana
giovana, 2-night trip
6/10 Good
Jun 2, 2025
O hotel é lindo mas o cafe da manha ê uma zona...os restaurantes bons mas taxas em tudo que ê bebida..
ANA DEGRAZIA
ANA DEGRAZIA, 1-night trip
8/10 Very good
Aug 6, 2025
Me decepcionei com o quarto no prédio anexo porque reservei essa opção sem saber. Nosso quarto ficou sem luz e imediatamente nos transferiram para suite executiva que era maravilhosa. Equipe foi eficiente e prestativa.