I have no idea why the staff request me to use the credit card which booked this hotel to check in. It's too stubborn, even I've got another credit card on hand and booking confirmation, I still can't easy to check in. I wonder the check in system not base on your passport information , but the credit card information. Although it is near Metro , the check in experience still make me feel bad.
Jackie
Jackie (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2017年5月27日
Room is small and not clean
The hotel room is small and very close to the next building if you look through the window, you can see the bedrooms in opposite buildings clearly. The toilet was not clean as I saw some dirt on the toilet board.
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2016年10月15日
酒店環境好,近地鐵,但酒店的職員不太友善, 有侍改善
Sio Peng
Hotels.com 真實旅客評價
10/10 完美
2016年6月24日
Staffs are smile ALWAYS. Nearby a metro station which is easier to catch the city center, train station or airport.
Tudo ocorreu de forma correta . Limpeza, café da manhã, atendimento .
Luís Tadeu M Sassi
Luís Tadeu M Sassi (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Alec
Alec (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
Karim
Karim (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Aysen
Aysen (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月21日
Lucas
Lucas (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月8日
Pilar
Pilar (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月8日
Clean and centric hotel
Selkys
Selkys (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月6日
Michael
Michael (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月3日
Louise Pierre
Louise Pierre (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月1日
I just finished a great five day stay at the HF Fenix Urban. The staff was friendly and the room was comfortable, perfectly equipped and impeccably maintained. As a former Hilton General manager, I was very impressed with the entire operation of this hotel and highly recommend it to anyone visiting Lisbon.
Frank
Frank (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月30日
Hervorragendes Frühstück, perfekter Service
Sonja Maria
Sonja Maria (7 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月17日
Laura
Laura (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月15日
The air conditioner didn’t work as we’d have liked to. It allowed us to set the temperature as low as 18 degrees, but the temperature never went below 21 degrees. The maintenance team came to check with a temperature gun pointing at the air blowing from the vent which was at a lower temperature but the room never cooled down. The room is small, building is clean, staff is friendly. There’s a long line up always outside the hotel as there’s an immigration office (I believe) next door.
Bilal
Bilal (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月13日
The air conditioner didn’t work as we’d have liked to. It allowed us to set the temperature as low as 18 degrees, but the temperature never went below 21 degrees. The maintenance team came to check with a temperature gun pointing at the air blowing from the vent which was at a lower temperature but the room never cooled down.
The room is small, building is clean, staff is friendly.
There’s a long line up always outside the hotel as there’s an immigration office (I believe) next door.
Bilal
Bilal (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月4日
Lisboa
Kort og fint opphold i Lisboa. Litt avstand fra gamleby og sentrum men flatt og fin vei med mye fint å se på. Fint, urbant hotell, god størrelse på rom.