Pictures on hotels.com weren’t even of the same property. Booked a room thinking it was extremely nice only to find sticky residue and other gross stuff all over the headboard of the bed, dust and dirt covering the box spring, nightstand, baseboards, cobwebs EVERYWHERE, someone else’s hair in the bathtub, mildew smell. Microwave was greasy on the outside and disgusting to touch. Toilet was hard to push the handle down just to flush. Was woken up at 2 am to numerous loud banging noises outside my door. Asked for late check out because I needed to work from my room until my doctors appointment and the cleaners walked right on in before the normal check out time. Staff seemed annoyed to have any guests at all. Honestly disappointed in both hotels.com for the false advertising of the room I was booking and the hotel for not even bothering to clean that room for new guests.