The proximity to the location of PNC Park and restaurants was excellent but this hotel is no better than a motel you’d see off the highway in a deserted hillbilly town. In fact, I’m thinking even that may have been better.
Where do I begin? If I could give this hotel ZERO stars I would! The toilet did not flush
(I guess that’s why a plunger was left there) the room was not cleaned nor were the beds made after the first night, the iron was faulty and ruined my husband’s birthday dinner shirt, the closet doors were off track, the water in the shower was difficult to adjust temperature for and it flowed scalding hot.
I complained about the toilet to the front desk and all they could do was add it to the list of repairs for maintenance, who never showed up.
The kitchen manager at breakfast was rude and disrespectful as well.
This trip was planned as part of a birthday gift for my husband and it was ruined by our stay here.
Debora
Debora (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 1 日
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 30 日
Pamela
Pamela (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Brent
Brent (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 21 日
Great location for a game. Close to everything.
Kristi
Kristi (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Great! staff were very attentive and rooms clean. Also very accessible. We stayed for a Pirates game and the atmosphere was awesome
Jose
Jose (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 1 日
The advertised that there is parking for 1 car per room. When we checked in- there was NO parking left. The front desk staff said "they must be sneaking people in" and did absolutely nothing about it. They had a lobby full of people upset people and didn't even care. I'm guessing this happens every time there is an event. There was no compensation for having to park BLOCKS away and pay more. The rooms were dated and dirty. The lobby was nice (but dirty). Would never stay there again or recommend this place to anyone.
Melissa
Melissa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 22 日
Layne
Layne (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 19 日
Greyson
Greyson (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Mary
Mary (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 13 日
Great value
Great hotel outside of the Pirates ballpark. Staff is very friendly and helpful. The room was comfortable and surprisingly quiet, even though it's located next to the freeway. The water cooler was not working but the front desk provided bottled water. Breakfast is ok, I wish they had some fruit.
Sarah
Sarah (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 11 日
Amy
Amy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Ivan
Ivan (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 30 日
Bradon
Bradon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Antonette
Antonette (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 24 日
Visiting from Cleveland
The rooms were very clean. The staff was so nice and accommodating. We didn't use the pool. The fitness room looked well maintained. I noticed there were washers and dryers on some of the floors, which was a great addition and you don't see everywhere. Proximity to the baseball field can't be beat! Easily walkable to restaurants and access to highway was perfect.
Christine
Christine (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 23 日
Todd
Todd (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 10 日
Good location
The door to the bathroom/shower was coming off the hinges, or maybe the hinges were coming out of the door frame. It wasn’t a problem since I was alone but you should fix this. Room 312.