Overall the staff was very welcoming and got us checked in quickly. The hotel was hot upon entering. Older hotel, maybe in the middle of renovations because the walls were pealing on the 1st floor. When we got in our room, we didn’t have enough towels and also there were some pants left under the counter where the towels were. I’m thinking the room couldn’t have been cleaned completely. I didn’t like that you couldn’t close the curtains which made it difficult to sleep with the light shining through. Overall it was quiet and a nice stay.
Marquelle
Marquelle (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月10日
Under renovations
The hotel is in disarray from a poorly maintained renovation. Supplies littered hallways and rooms for vending machines. The first room didn’t have a functioning air conditioner. Ice makers broken on every level. The hotel staff were very kind and apologetic. She was able to move us to another room.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年2月9日
Great location and employees
Very nice employees. Helpful and polite. Basic warm breakfast that was a great way to start the day. Hotel was under restoration so there was a lot going on. Great location to Veterans Park. Would stay again.
Tony
Tony (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月9日
Room was Transferred
Upon arrival we were told our room had been transferred to the Sleep Inn. I was told that someone called and left me a voicemail (this did not happen) and the rooms there are actually better so we were getting a better deal. It was never explained to me why my room was transferred. The Sleep Inn was comparable to a Motel 6 which is not what we booked. It was older and they did not have pillows when we had to go back down to request bedding for the pull out bed as it was not in the room already. Not a great experience after a 4 hour drive.
Dillon
Dillon (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
Juana
Juana (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
Stanley
Stanley (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Melanie
Melanie (1 晚行程)
Travelocity 真實旅客評價
6/10 不錯
2024年12月30日
The hotel itself was hot but the roomed cooled nicely. We have to bath our kids with hand towels because no wash clothes were left in our room. When I went down to ask, the receptionist could only find 1 wash cloth. The shampoo and body wash was out in the shower dispenser. The room got cold and the bed was comfortable.
Nick
Nick (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月29日
nancy
nancy (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年12月29日
No issues except original booked room wasn’t available due to room issues. Also be sure to request your room to be serviced if you’re staying more than a night. They won’t just automatically do it.
Robert
Robert (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年12月28日
Bedding and sheets were stained. Trash bag outside our room door. Room key didn’t work. First room we were given wasn’t cleaned.
Dianna
Dianna (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年12月27日
The property hit a low note when we went to check in after a long day and the room we reserved with 2 queens was under maintenance. We instead were put in a king complicating the sleeping arrangements for my kids. The staff said she learned about it in the morning however no contact was made to inform us of the change. Very old looking interior however the rooms were big.
Jocelyn
Jocelyn (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月25日
NORMA
NORMA (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月23日
Gerardo
Gerardo (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年12月22日
Staff is nice… that’s it
Staff was very nice but had to go to font desk to get towels, toilet paper, and soap
Adam
Adam (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月16日
Caroline
Caroline (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年12月16日
Check-in at 5 or whenever.
The room was cozy. However, when we arrived on time for check-in, the rooms were not ready. One of the staff members, Holly, was friendly enough to kindly give an explanation, the other Patrica was not too pleasant.
The reason for the rooms not being ready was because not enough staff arrived to work for becoming ill. My wife and I run businesses and give fault to upper management for not hiring enough staff to prepare for a busy time of year. (Christmas) I blame management for becoming frugal during this time. The ones that are affected are the guest and the staff have to pick up the slack for the ones who call in.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
It was a good hotel for last minute stay. Bed wasn’t the comfiest and the white towels had what appeared to be makeup stains. But the room was large the location was convenient. The hotel itself is an older hotel so I’m sure they can only do so much.