Ambassador Saigon Hotel

3.5 star property
Hotel with restaurant, near Ben Thanh Market

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Ambassador Saigon Hotel

Lobby
Lobby
Minibar, in-room safe, desk, blackout drapes
Interior
City view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Airport transfer
  • Free breakfast
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Train station pick-up service
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 323 sq ft
  • Sleeps 3

Senior Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 387 sq ft
  • Sleeps 3

Family Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 592 sq ft
  • Sleeps 4

Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 344 sq ft
  • Sleeps 3

Business Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 409 sq ft
  • Sleeps 4

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About the neighborhood

Map
84A Bui Thi Xuan Street, District 1, 84A, Ho Chi Minh City, SGN

What's nearby

  • Pham Ngu Lao Street - 8 min walk
  • Ben Thanh Market - 10 min walk
  • Bui Vien Walking Street - 11 min walk
  • Saigon Square - 13 min walk
  • Dong Khoi Street - 17 min walk

Getting around

  • Tan Son Nhat Intl. Airport (SGN) - 23 min drive
  • Saigon Railway Station - 29 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Natraj Indian Cuisine - ‬3 min walk
  • ‪Quán Nướng Giấy Bạc - ‬1 min walk
  • ‪MZ Coffee Bar & Restaurant - ‬3 min walk
  • ‪Laguna Seafood Restaurant - ‬1 min walk
  • ‪Banana's Juice Shop - ‬1 min walk

About this property

Ambassador Saigon Hotel

Ambassador Saigon Hotel is just 4.6 mi (7.5 km) from the airport and offers a shuttle at scheduled times. Guests can indulge in massages, and Sky Restaurant serves breakfast, lunch, and dinner. Also, Ben Thanh Market and Bui Vien Walking Street are within a 15-minute walk.

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle at scheduled times*
    • Train station pick-up

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Business center
  • Meeting room
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator

Room amenities

Be entertained

  • 21-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sky Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

Also known as

Family Inn Saigon
Family Inn Saigon Ho Chi Minh City
Family Saigon
Family Saigon Ho Chi Minh City
Saigon Family Inn
Family Inn Saigon Hotel Ho Chi Minh City
Ambassador Saigon Hotel Hotel
Ambassador Saigon Hotel Ho Chi Minh City
Ambassador Saigon Hotel Hotel Ho Chi Minh City

Frequently asked questions

Are pets allowed at Ambassador Saigon Hotel?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Ambassador Saigon Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Ambassador Saigon Hotel?
You can check in starting at 2 PM. Check-out time is noon.
Are there restaurants at or near Ambassador Saigon Hotel?
Yes, there's an onsite restaurant, Sky Restaurant.
What's the area around Ambassador Saigon Hotel like?
Ambassador Saigon Hotel is in District 1, a short 10-minute walk from Ben Thanh Market and 11 minutes' walk from Bui Vien Walking Street.

Reviews

7.6

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Good

Deluxe Room is not 32 m2, is 21 m2
I booked the Deluxe Room on Hotels.com listed as 32 m2. Upon arrival, they tried to downgrade me to a Superior Room without telling me, but I caught that before I went up to the room. They then escorted me up to the Deluxe Room, but it was only 21 m2. A far cry from the 32 m2 room that I booked. I pointed that out and they upgraded me to their Senior Deluxe Room that measures 30 m2. That's big enough for me. The wifi password they gave me, "familyinn" did not work, but I just hardwired to the hallway router instead to go online. There's coffee and tea making facilities in the room.
Verified Hotels.com guest review

8/10 Very Good

Close proximity
The hotel was close to everything we needed and the reception (booking) staff were extremely helpful, booking tours, changing money, organising taxis etc. the breakfasts were first rate and varied.
Verified Wotif guest review

8/10 Very Good

Staffs on front desk are always helpful. Room very clean with average speed wifi. Breakfast are good, lot of choices.
Verified Expedia guest review

4/10 Fair

Sorely outdated, but clean and comfortable
Stayed at the Family Inn Saigon for a quick work trip. I wanted to stay away from the Ben Thanh shopping area so this looked a decent location and value for the money. My room was sorely outdated, the television emitted a high pitch frequency, and the lighting was abysmal. Breakfast was OK and the bed was OK as well. Don't expect anything fantastic here but it's also perfectly fine if you just need a place to sleep and is clean and functional.
Verified Hotels.com guest review

6/10 Good

Family Inn saigon
This hotel is close to attractions, we stayed in the business room two queen size beds. Rooms were clean, but ceiling badly needs a fresh coat of paint. the TV is ancient. CRT type. the breakfast was decent. The only good thing about this hotel are friendly staff, they were very helpful. Is a decent place to stay, but my next visit would like to try other hotels nearby.
Verified Expedia guest review

2/10 Poor

bad hotel
Very bad experience on this hotel, the staff are horrible, avoid to pay for extras changed please do not stay here .
Verified Expedia guest review

2/10 Poor

Horrible experience on this hotel
1- the staff is horrible, not helpful. 2- the room is not comfortable, the bed like a piece of wood . 3- if you don't want to get a rib off for extra charge then don't stay here . 4- I'm never preferred anyone to this hotel .
Verified Expedia guest review

6/10 Good

Would not recommended to others. Switch and bait !
The 1st day I came to check in to the hotel I had a hard time. I showed and told the front office staff that I've booked a business room (double bed room for up to 4 people max). The lady kept insisting that I booked for 1 people. We argued and then she said she was going to upgrade me to a room and that only 3 people are allowed to check in, even if the room allows 4 people. The next day the same lady called and said only one person are allowed to eat breakfast for free the other two guest have to pay for their meal. I said that is insane, I booked a room for 4 people then all 4 people should be entitled for free breakfast. They kept repeating the same thing that only 1 person are allowed to eat, because the lose profit to the room that I'm staying. The Vietnamese people don't hold their standards, therefore I did not enjoy my stay here!! It's a bait and switch hotel. Never will stay here nor recommended others to stay here again. I travel to countries and in the states a lot never have I encountered the ordeal. there at the hotel. I did not enjoy my stay here!! It's a bait and switch hotel. Never will stay here nor recommended others to stay here again. I travel to countries and in the states a lot never have I encountered the ordeal. there at the hotel.
Verified Hotels.com guest review

6/10 Good

Good
Light in room was dark, not good for report making on business trip. Other, for servise was good and staff were kind enough. At restaurant, staff want to take back our dishes which become empty during the eating period (Not finish eating), it was not good for me but almost common for many hotels.( Maybe I should accept.)
Verified Hotels.com guest review

8/10 Very Good

Very good location in the City.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

best location in city.
all in in the city are walking distance.
Verified Hotels.com guest review

10/10 Exceptional

Great district 1 Hotel for a mid-range budget
We stayed here as a family of four, and had two of the standard rooms. We were surprised by how fantastic this hotel was for the money. The rooms were spotless, and there was a constant stream of cleaners cleaning everything from the lobby to the restaurant. Although the rooms weren't overly modern, they weren't dated either. There was heaps of hot water, and a cheap mini-bar. The breakfast each morning was really good, and the staff kept the dishes filled, and kept on clearing plates from our table with a smile. After a couple of days, the lady at the egg-station knew our orders, and brought them to us, after we had sat down each morning We booked a number of tours through the front desk, and they were pretty reasonable, and of much better quality than a tour we had booked at a travel agents out on the street. Overall highly recommended and would happily stay there again
Verified Wotif guest review

8/10 Very Good

Good Location
Not too bad, break first fine but I do not regcomments that you should eat break first before leaving the hotel because foods are smell very strong on your clothing. However services are very nice and friendly.
Verified Orbitz guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Comfortable Stay
We booked the Superior Room and got a beautiful room but with no window. The Manager on duty was kind enough to change our room for a window. We decided to have a late check-out by paying $20 for 5 extra hours. The room was beautiful well maintained bright and clean. The 2 double beds were soft and comfortable. AC worked well. The toilet and bath/shower was good with hot water. However, the bath-tub was unusable as there was no plug to hold the water. Breakfast was okay. Surrounding was not bad.
Verified Hotels.com guest review

8/10 Very Good

Central location close to park
Staff are friendly and not to pushy. Breakfast is very good and rooms a bit dated but comfortable. Still here as I write and have booked for couple of days at end of trip before flying home. They will look after some of our luggage while we are away. Booked train tickets at good price for us. Laundry bit of an issue. Was advised 3 dollars per kilo but actually charged per item so beware. Not too pricey but more than advised.
Verified Wotif guest review

8/10 Very Good

Was good hotel for a very reasonable price
Pleasant professional staff. Rooms were pretty good - no outward windows but apart from that fine
Verified Expedia guest review

10/10 Exceptional

Nice hotel at good location
A good hotel and above my expectation for the price that I paid for. The rooms are clean and comfortable The breakfast had adequate selection for a good breakfast. The staff are all helpful.
Verified Expedia guest review

8/10 Very Good

Hotel has easy access to all local attractions.
My hotel stay was pleasant except the hotel next door was undergoing construction repair so machine noise was constant in the morning at 8 am but it leveled in the evening when the shift ends. The staff was courteous and prompt whenever I need room service or assistance. The staff at the door was courteous & took care of my taxi need very quickly. I'm glad they were able to lend the helping hand for local transportation need.
Verified Expedia guest review

8/10 Very Good

Good value for money
Good hotel, friendly staff who are willing to accommodate most requests and speak good English. The room was clean and comfortable with good facilities. The only disappointments were the shower (not very powerful) and the breakfast was a little disappointing.
Verified Hotels.com guest review

6/10 Good

great location
this hotel was great for the 3 nights we had in saigon it was just a short walk to most things , the breakfast was very traditional and not suited to my family .
Verified Hotels.com guest review

8/10 Very Good

Pleasant escape from a bustling city
Comfortable, affordable and friendly, helpful english speaking staff. Delicious buffet breakfast
Verified Hotels.com guest review

8/10 Very Good

hotel was great overall.
The hotel was great over all. Breakfast buffet could use some more thought. Hotel not really close to any sights- but walking is manageable. Staff extremely friendly and hospitable.
Verified Expedia guest review