My family has gone to Chula Vista for the last three years for spring break, and it has been a great experience for my young kids, which they always look forward to! This last time we had a unique experience, I do not like that our room was never cleaned for the four days that we were there. They said we could call if we needed anything, but having a clean room on vacation is part of the experience for a mom. ;) My husband and I were also woken up by the couple next door due to the very thin walls, thank God our kids didn’t wake up and hear it, but it was not a good nights sleep for us bc it seemed to never end. Maybe don’t put couples and families on the same floor or next to each other?? Last, we realized that we there were overcharged by almost $100 and the man at the front desk was not very nice or apologetic about it. If we didn’t ask for a detailed print out of what we were being charged for, we would have paid almost $100 more than we were suppose to pay. May sure to check your summary of charges at check out.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Christina
Christina (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 10 日
Samantha
Samantha (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 8 日
Chris
Chris (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 3 日
Not to great this time
The bunk bed was not very secure , neither where the railings in the room, the upstairs smoke detector was halfway installed, the carpet was pretty badly stained, the fire place did not work, the outside light on the balcony did not work properly. The top bunk bed did not have any kind of side or safty rail, pretty concerning when its on an upper loft area, 3 of us ended up with an allergic reaction we assume from the water or the sheets, the starbucks place in the main resort had pretty bad service dont no what happened this place use to be better
Jeannie
Jeannie (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 2 日
Good mid-level Dells option
A little rough around the edges (older/uncomfortable) furniture but a good mid-level option for the Dells! My family enjoyed the waterpark.
Megan
Megan (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 25 日
Cynthia
Cynthia (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 24 日
Samantha
Samantha (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 18 日
Relaxing stay
The vacation was nice and we had a quiet stay. The breakfasts options were too expensive on sight, and the resort was a drive away from downtown. The lifeguards were nice and friendly, and the staff was accommodating. The waterpark looked as though it could use some renovations-everything seemed old, faded, stained, and dull. The pool water was clean and refreshing.
Kaia
Kaia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 18 日
maricruz
maricruz (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 17 日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 14 日
Maria
Maria (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 3 日
Vita
Vita (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 31 日
Will not stay again
The room description and photos are not accurate at all.
The rooms are not in great condition. They are also not cleaned during your stay but you are not made aware of that ahead of time.
The staff is unkind and not knowledgeable.
The water park is a good size and a lot of fun for kids of varying ages.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 19 日
The room had very limited kitchen items. The refrigerator freezer was leaking water into the refrigerator. No one came to refresh our towels.
Donna
Donna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 16 日
Tasha
Tasha (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 11 日
Angelica Maria
Angelica Maria (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 6 日
Quiet
krishnakant
krishnakant (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 5 日
Maretta
Maretta (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 5 日
Very convenient and quiet! Clean!
Kerriuna
Kerriuna (1 晚家庭旅程)
Orbitz 真實旅客評價
2/10 欠佳
2025 年 1 月 4 日
Savanna
Savanna (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 3 日
My family and I had an awesome time. The indoor pool water was heated which was a plus and there New year eve family party/ adult was amazing. We definitely had a blast.
gabriela
gabriela (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 2 日
Room was warm when we entered! Perfect, it was pretty cold outside! It was quiet in the hotel for a New Year’s holiday! I was impressed! Beds could have been a little more comfortable and extra blankets would have been nice as well. Overall, I would absolutely recommend this condo!