Room wasn't very clean and looked the same as when we were there 6 years ago. We enjoyed the water park though.
Zach
1 晚家庭旅程
10/10
Our stay was good. The hotel was clean and accommodating.
Kendra
2 晚家庭旅程
8/10
真實旅客
2 晚家庭旅程
6/10
My family has gone to Chula Vista for the last three years for spring break, and it has been a great experience for my young kids, which they always look forward to! This last time we had a unique experience, I do not like that our room was never cleaned for the four days that we were there. They said we could call if we needed anything, but having a clean room on vacation is part of the experience for a mom. ;) My husband and I were also woken up by the couple next door due to the very thin walls, thank God our kids didn’t wake up and hear it, but it was not a good nights sleep for us bc it seemed to never end. Maybe don’t put couples and families on the same floor or next to each other?? Last, we realized that we there were overcharged by almost $100 and the man at the front desk was not very nice or apologetic about it. If we didn’t ask for a detailed print out of what we were being charged for, we would have paid almost $100 more than we were suppose to pay. May sure to check your summary of charges at check out.
真實旅客
3 晚家庭旅程
10/10
Christina
1 晚家庭旅程
4/10
I will NEVER stay here again. Villa golf view across the street. Ive stayed here before & it was fine. This time- dumpy. Start at Property. Parking light pole laying on grass when we pulled up. Torn metal piece at top of stairs you can trip over. Hair was in fridge, door to balcony was off track. Had to call maintence right away due to tiolet wouldnt flush! To top the icing on cake, 2:30am cars zooming back & fourth with loud music in the parking lot. As I watched the parking lot
Concerned about my vehicle, a car stopped behind my car. It was the Only car on that side. I sat on bed with alarm ready. Called security. I think they came- no confirmation of that. No communication. 6 same cars were speeding by multiple times til 4:30am. Finally it was quiet once they left. Next door property looks like trailer trash. Think its staff living quarters but it was where the cars were flying in/ out of. Drug area, no idea but my 10 yr old son and I were alone and we were scared. For how expensive it was, I was super disappointed. Explained bad experience at check out. Said someone would call & follow up but no call. Not good customer service right there!
Jennifer
2 晚家庭旅程
2/10
Chula Vista was the absolute worst water park so called resort I have ever been to. My daughter tried to use the whirlpool in the room and she turned on the jets and it spewed out what looked to be vomit. Utterly disgusting. The room itself was dirty and infested with lady bugs, the parking lot had huge raccoons in the trash whom chased me from my car since there wasn’t any parking. The manager and staff did nothing to address my concerns in fact they completely ignored my call about the whirlpool since it was close to the time for them to leave. Completely unacceptable and I h would highly recommend for everyone to avoid this place at all cost.
James
3 晚家庭旅程
10/10
Nice place to stay with kids
Lukasz
1 晚家庭旅程
10/10
Tara
Jamal
1 晚行程
8/10
Samantha
2 晚行程
4/10
Chris
2 晚行程
10/10
Very nice place.
Daniel
1 晚友伴旅程
10/10
I liked that the villa we stayed in this year had a separate dining space with a queen size sofa bed we didn’t feel cramped into one space and there was also two televisions having a kitchen to cook is always a bonus for us
yvette
3 晚家庭旅程
6/10
The bunk bed was not very secure , neither where the railings in the room, the upstairs smoke detector was halfway installed, the carpet was pretty badly stained, the fire place did not work, the outside light on the balcony did not work properly. The top bunk bed did not have any kind of side or safty rail, pretty concerning when its on an upper loft area, 3 of us ended up with an allergic reaction we assume from the water or the sheets, the starbucks place in the main resort had pretty bad service dont no what happened this place use to be better
Jeannie
2 晚家庭旅程
6/10
A little rough around the edges (older/uncomfortable) furniture but a good mid-level option for the Dells! My family enjoyed the waterpark.
Megan
2 晚行程
2/10
Joshua
1 晚行程
6/10
John Paul
2 晚行程
6/10
Cynthia
3 晚家庭旅程
2/10
Samantha
2 晚行程
10/10
We liked that we did not have to leave the building during our stay, everything was available for all our needs