The hotel really needs a facelift, renovations are needed at the property bad! Service was just basic, nothing over the top.
James
2 晚行程
6/10
Donald
2 晚行程
10/10
christy
1 晚行程
6/10
Michael
2 晚行程
6/10
The front desk personal and other staff were amazing, with the EXCEPTION of the disgruntled employee on Friday morning that serves coffee at the small cafe in the lobby. The concerns are: no locks on the double doors to the bathroom, MINIMAL TV channels, walking through a smoke-filled room to enter into the diner, why isn't breakfast not served well before 10am!!! Update the lobby areas, Place another noticeable sign DIRECTLY at the first turn into the casino.
Riverfrontview
2 晚家庭旅程
10/10
Keisha
2 晚行程
8/10
The property is nice enough considering the location and amenities of Greenville. There is a definite smell of smoking in the lobby as the casino is nearby. The elevators smell less so, and the halls even less. The room did not smell of cigarettes. There are not refrigerators in each room. Even when requested (and I was there multiple nights), one never became available. An issue with hot water (as in I had none) was “resolved” in an hour, then had to be fixed again the following morning.
Randall
1 晚商務旅程
10/10
Ray
1 晚行程
10/10
It was a very comfortable and welcoming stay
Stacy
1 晚家庭旅程
10/10
Elizabeth
2 晚行程
10/10
Wonderful friendly engagement with all the staff from the front desk to the casino workers. Room was fantastic & we had fun gambling.
Titilisee
1 晚家庭旅程
10/10
The room was clean and cozy. Great location. Staff was very friendly and helpful.
Consuela
1 晚浪漫旅程
10/10
Annette
1 晚行程
4/10
This is a casino hotel. The room was very clean and comfortable. However, the yelling and fighting throughout the night at the casino front doors and on the hotel floor was overwhelming. Fighting and screaming at the 3 am hour with no security in sight is a hard @no” for me.
Cerissa
1 晚行程
6/10
Brandon
1 晚行程
10/10
Traciuna
3 晚行程
4/10
The hotel was in fairly good condition. My issue was that the water in my room was less than lukewarm. Notified the front desk and their response was that “they’d let maintenance know”.. a lot of good that does when your away from home and paying for a room that doesn’t have hot water.. to me that’s a deal breaker.
Brandon
1 晚行程
10/10
Kathleen
1 晚行程
8/10
Matt
1 晚行程
10/10
Jacquenetta
2 晚行程
10/10
Yong
1 晚行程
6/10
Room was very clean and comfortable but access to a meal was terrible, service at restaurant was terrible, food was terrible.
Cerissa
1 晚商務旅程
10/10
Deshawndra
1 晚行程
4/10
We had a non-smoking room, but it did not matter. The entire building reeks of stale cigarette smoke odor.
Kenneth
1 晚家庭旅程
10/10
Hotel was great, casino super tight. No coffee shop open until 9 AM, was told by an employee that I could get coffee in the casino, but the urn was empty.