Overall very good but don’t expect the service likes other group hotels
Mo Sze Pallas
Mo Sze Pallas (6 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 13 日
Very nice hotels. But the beds were a bit small. They were so short, my husband that is 184 cm had his feet sticking out over the edge while sleeping.
Julia
Julia (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 7 日
Jesper
Jesper (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 7 日
Jesper
Jesper (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 2 日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 25 日
junghoon
junghoon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 18 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 8 日
Nice hotel, but mediocre customer service
The hotel is lovely, very well designed and decorated. Was in London for a short one-night business trip. I booked and prepaid for a "Super Roomy" room ($311/night) which was supposed to have a desk and have lots of floor space, and was assigned a "Cozy Double" ($222/night), which was very small and tight, no room to really walk around the bed. When I said asked what room type I was in, they said "Cozy Double", then showed that I had booked a the "Super Roomy", yet they insisted I was in the same room category that I booked and they would not refund the (approx. $89) cost difference between the rooms. Also, the mattress and sheets were uncomfortable. So I won't stay here again.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 18 日
Frank
Frank (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 14 日
Queen suite was wonderful
We had a wonderful stay here, the staff were friendly and helpful, the breakfast was delicious and the common spaces were very relaxing. Highly recommend the queen suite.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 10 日
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 3 日
Philip
Philip (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 3 日
Matthew
Matthew (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 12 月 29 日
Room not to the standard required, and an alternative of the same type or better could not be provided after reporting the issue to management
Ehab
Ehab (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 29 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024 年 12 月 26 日
Peter
Peter (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 13 日
Matthew
Matthew (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 5 日
It's probably the best of the boutiques in the area and it's a great location. Service is pretty average across the board and the check in and restaurant were particularly poor. Bed was very uncomfortable and cleaning wasn't great.
Tom
Tom (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 27 日
Good
Noriyuki
Noriyuki (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 27 日
Good facility
Noriyuki
Noriyuki (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 11 月 26 日
David
David (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 25 日
Lovely location, very convenient for Paddington and the Royal Albert Hall. I haven't slept so well in an hotel in a long, long time. The coffee was excellent and the breakfast splendid. The option to sit quietly and read in the library was bliss.
David
David (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 10 日
°
This is a popular, friendly, quietly elegant and sustainable hotel.
We were made welcome and graciously accommodated when the room wasn't quite suitable to our needs.
The small restaurant has an interesting, eclectic and healthy choice of dishes.
The young staff were warm and well-trained in a natural, conversational way.
Well-located for Paddington Station, yet quietly positioned, I would happily stay here again.
Sarah
Sarah (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 1 日
Everything, the staff, the service, the hotel itself, the quietness on the streets in the morning. It was also conveniently located near Paddington Underground and Train station.