The food was awful, cooked on the outside, raw in the middle. Complained to the manager and she walked off whilst mumbling. Glad to say I hear that manager is leaving this week.
JP
JP (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 1 日
Return trip (one night stay)
Stayed here about a month ago - it is an OK place to stay - you know what to expect from GK.
Friendly efficient service - comfortable with no real issues.
Good breakfast - evening food was wholesome and typical of all GK menus.
Have stayed twice before and would stay again - I have found it reliable and so one thing less to worry about when planning a trip away.
STEPHEN W
STEPHEN W (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 27 日
Simon
Simon (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 26 日
Ok hotel . Bar and food was fine.
Rooms could do with an update and a re- decoration as they are a bit tired. But they were clean.
Room was boiling as it was a warm weekend. No aircon, and with the window open street was quite noisy.
Jason
Jason (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 25 日
Nice hotel
The hotel was ok for a two night stay however at night it was very noisy and hard to sleep. The hotel staff were very friendly and helpful. The room was a good size but the bathroom looked tired but clean. For the price we paid you couldn’t grumble too much. If I was to go again I would definitely not ask for room 15 only because of the noise. The breakfast was very good with lots of choice. They accommodated me as I have celiac disease. We came to see the Dads Army museum and everything was walking distance.
Ian
Ian (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 21 日
Claire
Claire (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 3 日
We have stayed here before. So we got what we expected a nice comfortable stay
Ian
Ian (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 3 日
Dated but comfortable. Friendly staff
James
James (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 29 日
ok place to stay
Have stayed before - is an ok place to stay - you know what to expect with GK
No food was available owing to a gas problem - these things happen - I only found out when I went to order though.
STEPHEN W
STEPHEN W (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
Ben
Ben (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 20 日
Convienient town centre location.
In a convenient location in middle of Thetford. The staff were friendly. Reasonably value for money. Bathroom was dissappointing - water flow for shower poor, towel rail on with no control to turn it off in the middle of summer.Temp control for shower hard to control. General decor clean but a little scruffy.
maggie
maggie (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 6 日
Very disappointing hotel
Everything in this hotel was terrible. The staff were friendly and the breakfast was ok nothing special for £25 for two people. £105 for one night in a very uncomfortable bed is a joke.
The toilet in the common area was clogged with poo
We do not recommend this hotel
Jwamer
Jwamer (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 4 日
David
David (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 28 日
Could be lovely if refurbished.
Hotel rather tired although it could be made very nice indeed. Room ok although again, in need of refurbishment. Toilet seat broken, no chain on basin plug so difficult to get out with sink full of water. Bath had standing water in, maybe from a leaking tap? We didn’t use it. Tables in bar and restaurant very sticky.
Dot
Dot (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 26 日
Mark
Mark (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 24 日
Thetford stay
We've stayed here a few times and the hotel has lots of history. Unfortunately, it now needs some updating and repair. There were a few areas of the hotel which were obviously not tended. For example, there were tiles which had fallen onto the floor of the gents toilet. They were still loose on the floor 4 days later! Apart from Madison who worked in the bar and was very helpful and friendly, the rest of the staff were really miserable and unfriendly. The girl on reception was unfriendly and uninterested! The bar seemed to have no set hours. Sometimes it closed at 10:15, other times at 12:00. We saw a number of customers refused drinks when the bar should have been still open, especially for residents! Doubt if we'll stay there again 😰
Gareth
Gareth (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 14 日
Hotel clean but very tired
john
john (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 10 日
Good ting
James
James (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 9 日
I was staying whilst on a business trip. My room was in the main building and was not flat. The room had a slope in it which made me feel very dizzy. The furniture was dated and the bed was uncomfortable. The bar was a very pleasant experience and I enjoyed the food and beer garden.
Tiernan
Tiernan (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 1 日
Amazing service.
Just want we needed staff were fantastic and really went the extra mile to accommodate our early arrival and had the room ready for us. Room was nice and big and comfortable. It is a little dated but generally expected. Breakfast was good also. But staff really made the stay were super helpful and friendly.
Freddie
Freddie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 1 日
Updated
The room needs updating, had to wait 10 minutes to get served drinks at the bar, breakfast was average
matt
matt (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 29 日
We like that it kept the old feeling about the building