Checking in was slow. he clerk was away from the desk so a video method was in use. It was painfully slow, and there were at least people waiting to check in. Finally the clerk came back and I was quickly checked in. I suppose this is what the future will be for check in but I hated it.
I'm not sure that sufficient maintenance is being done. The ice bucket top was broken, the bar holding hangers was broken, and the office chair was broken. After all this, I am still not disappointed with the Hotel. We will probably stay there again in the future because the staff is always so nice.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 16 日
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
The hotel is a little dated, BUT.....they offer cold lemon water and cookes upon arriving which is a BIG deal when you've been traveling.....the location is set in a quiet area...its clean..the room was large and relaxing, i slept like a rock....housekeeping was exceptional....breakfast was amazing....and DYLAN was GREAT, he made check in easy....took care of a couple hiccups and followed up...thank you again DYLAN....associates like you make our stay Great....
Juanita
Juanita (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 23 日
This is an old hotel with a squeaky elevator, weird check in and out (a kiosk with a large screen where a person would appear and talk to you through a camera), but comfortable bed, clean room and a pretty standard free breakfast. The rooms are not very soundproofed and I did have noisy neighbors.
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Susan
Susan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 1 日
Pamela
Pamela (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 31 日
Patrick
Patrick (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Nice hotel. Don’t tell anyone
Nice hotel. Quiet. Great front desk staff.
I don’t like the virtual desk staff. The reason I don’t like the virtual desk staff is because they are offshore. The accent is extremely difficult to understand. Had an issue with check in and I finally had to walk away. That’s not how you run a business.
Finally a physical person came out and problem solved in two minutes because I was able to understand her.
David
David (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Peter
Peter (5 晚行程)
Orbitz 真實旅客評價
4/10 一般
2025 年 3 月 26 日
Sandra
Sandra (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 24 日
Ruben
Ruben (1 晚行程)
Orbitz 真實旅客評價
10/10 完美
2025 年 3 月 23 日
There was a homeless guy in the parking garage area that seemed creepy
sharon
sharon (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 19 日
Great breakfast and great staff. The staff goes above and beyond. Great property overall.
Naylan
Naylan (2 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 19 日
The coffee maker did not work. The telephone was not connected. The shower head was a drizzle. However the staff was incredibly helpful when I needed them and overall it was ok.
Stephanie
Stephanie (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 15 日
Holiday Inn needs to do better
We were there three days and they never cleaned the room. Dust bunnies on the carpet. Had to change rooms since heat didn't work in the first one. No one at front desk, just a virtual kiosk. Definitely not worth the price. And what's with the plastic over the smoke detector?
Stacey
Stacey (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 15 日
joseph
joseph (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 9 日
It was a nice hotel. It was close to the Benicia Veterans Hall.
Linda
Linda (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 9 日
Easy and comfortable place to stay.
Joyce
Joyce (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 4 日
We enjoy the front desk very much very helpful. The sofa bed was the worst, most uncomfortable ever. It was like having thorns on your back. The room was not clean on our second day of our stay from our three day stay.
Luis
Luis (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 3 日
Ana
Ana (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 2 日
We weren’t greeted when we arrived. The rooms are showing their age. The furniture is beat up, the bed mattress seemed worn out and the caulking in the shower is embarrassing! The breakfast lady was very nice and did a nice job.