We were robbed during our stay.
On recommendation from hotel staff, we used the hotel spa services for body and leg massage.
Our belongings in the spa locker were ransacked and cash was pilfered away.
Hotel and spa management seems to be in cahoots as they send us on merry go round when we tried to make reports to the hotel /spa and also the neighborhood police.
Tian Yee
Tian Yee (4 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月16日
“Do not stay at this hotel”
We got a massage and someone stole money from our lockers. There was three of us and all of us got robbed at the same time. What’s the chances of this happening? Definitely inside job! Confronted the staff, management and one of the owners and they blew us off saying there’s no evidence. They also do not have sufficient cameras to see who’s coming in and out of the locker room. This was setup on purpose that way. Later, we found reviews from a local Vietnamese site for the same issue of theft in the locker rooms. There is also no safe in the hotel room. The integrity of the hotel is definitely compromised. Avoid at all cost!
Kenny
Kenny (4 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月13日
We were robbed during our stay.
On recommendation from hotel staff, we used the hotel spa services for body and leg massage.
Our belongings in the spa locker were ransacked and cash was pilfered away.
Hotel and spa management seems to be in cahoots as they send us on merry go round when we tried to make reports to the hotel /spa and also the neighbourhood police.
Extremely dangerous to visitor well-being and their belongings.
Tian Yee
Tian Yee (4 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月13日
Very bad security, our group had our cash stolen from a secured locker while we utilizing the hotel spa. Management states the are no master key to the individual lockers, and no one has access key other than the patron. We feel it’s an inside job.